Ironmongery Plus Ltd Avis 

538
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic company and fantastic service! Andrew was extremely helpful with my order, when the Mastercard payment failed to go through (due to a fault at Mastercard's end). He even upgraded my delivery... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Looking for some apothecary style handles to upcycle a wooden tv stand. Came across Ironmongery Plus. Good price. Quality item. Quickly despatched. Highly recommended

L'entreprise a répondu

Noté 5 sur 5 étoiles

Correct items delivered on time in good condition. Website fine except when paying. Need to select 'Evalon card' to pay with Visa. Who has ever heard of that? Reply from company now received explain... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Prompt despatch and delivery. Note that my previous version of this review was erroneously attributed to ironmongeryplus rather than the site I meant to review (there are a lot of ironmongery[whatever... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Quincaillerie
  2. Fournisseur d'engins de chantier

Écrit par l'entreprise

We are Ironmongery Plus Ltd, a trusted UK supplier of architectural ironmongery, door hardware, and building supplies for trade professionals and homeowners. Our range includes high‑quality door handles, hinges, locks, latches, window fittings, and security hardware, supporting residential, commercial, and industrial projects. We focus on reliable products, competitive pricing, and excellent customer service. Through our website, customers can easily find fire‑rated door hardware, stainless‑steel door furniture, cabinet fittings, screws, fixings, and a wide selection of specialist ironmongery. Every product is chosen for durability, performance, and compliance with modern building standards. Our mission is to provide a smooth, dependable buying experience for builders, joiners, property developers, and DIY customers. Whether you’re working on a large construction project or a small home improvement job, we aim to be your trusted source for quality hardware, expert guidance, and great value. We appreciate every customer who chooses Ironmongery Plus Ltd and work hard to deliver a service you can rely on.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

538 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(538)

190 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic service from these guys in…

Fantastic service from these guys in Bathgate. The lock in my UPVC door broke, and they were right on the case. Fast delivery, and the door is working great. Thanks, guys!

30 août 2025
Avis spontané
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Réponse de Ironmongery Plus Ltd

Hi Jock, thank you for taking the time to review us. It is much appreciated. We really do pride ourselves on providing the best customer service that we possibly can, and it is gratifying to hear that it is appreciated! We look forward to satisfying any other ironmongery needs that you may have in the future.

Best regards, Ironmongery Plus

Noté 5 sur 5 étoiles

Excellent Service as always.

Excellent Service as always.

30 juillet 2025
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Réponse de Ironmongery Plus Ltd

Hi Cindie, thank you for taking the time to review us. We are glad that you had a good buying experience with us , and hope to se you again soon!

Best regards, Ironmongery Plus

Noté 5 sur 5 étoiles

Great customer service

Great customer service from this company. Phoned to update on a delivery. How many companies do that these days?

30 juillet 2025
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Réponse de Ironmongery Plus Ltd

Hi Steve, thank you so much for taking the time to review us. It is much appreciated!
Providing the best customer service that we possibly can is one of our key business drivers.

We do this, not just to benefit you the customer, but because we believe that if we deliver good customer service we may get repeat business.

It is a win-win for everyone!

We are pleased that you had a good buying experience, and I will be sure to make the team aware of your review.

Best regards, Ironmongery Plus

Noté 5 sur 5 étoiles

This was my 1st experience with this…

This was my 1st experience with this company and I found them very helpful,very informative:the items I ordered were excellent and delivered on time . I would recommend people to use this company.

28 juillet 2025
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Réponse de Ironmongery Plus Ltd

Hi Kim, thank you for your review. We are always pleased to offer advice and guidance to help ensure that you get the correct ironmongery. We are pleased that you had a good buying experience with us, and we look forward to seeing you again!

Best regards, Ironmongery Plus

Noté 5 sur 5 étoiles

Used for the first time last week to…bus step ladders

Used for the first time last week to buy strep ladders and they were fantastic. Dealt with Drew who could not have been more helpful. Highly recommend them.

16 juillet 2025
Avis spontané
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Réponse de Ironmongery Plus Ltd

Hi Stuart, thank you for your review. It is much appreciated! Providing the best customer service we can is one of our key business drivers, and it is gratifying to hear that it is appreciated!

Best regards, Ironmongery Plus

Noté 5 sur 5 étoiles

Good Prices, honest company and fast delivery

First time using this company but I'll definitely use them again. Prices were very competitive, they were efficient on the phone and their delivery was prompt - on top of that they said that I didn't need to pay for next day business delivery with my particular order and requirements when they could easily have said nothing, so they're honest too. I was impressed - thank you.

17 juillet 2025
Avis spontané
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Réponse de Ironmongery Plus Ltd

Hi Isabella, thank you for taking the time to review us. We like to think that our prices are competitive, and we are very pleased that you had a good buying experience with us. We look forward to seeing you again!

Best regards, Ironmongery Plus

Noté 5 sur 5 étoiles

Good quality product quick service

Good quality product quick service, website easy to use. Great communication.

24 juin 2025
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Réponse de Ironmongery Plus Ltd

Hi Giselle, Thank you for your review. We are pleased that you had a good buying experience with us, and that our website was easy to navigate. Thanks for your business.

Best regards, Ironmongery Plus

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service

25 juin 2025
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Réponse de Ironmongery Plus Ltd

Hi Karen, thank you for taking the time to leave us a review. We are very pleased that you had a good buying experience with us, and hope that you may consider us for your next ironmongery needs!

Best regards, Ironmongery Plus

Noté 5 sur 5 étoiles

Very good quality and top customer service

I bought handles and knobs for two wardrobes and the quality was excellent.
Customer service was also impressive (I bought the knobs but we're out of stock and was quickly informed of an early delivery as soon as they were back in stock a week later). I would definitely buy from the again

24 juin 2025
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Réponse de Ironmongery Plus Ltd

Hi Adriana, Than you so much for taking the time to review us. We are pleased that you had a positive buying experience with us. We view that providing the best customer service that we possibly can is a key differentiator for us against our competition, and it is always nice to hear that it is appreciated.

Thanks again.

Best regards, Ironmongery Plus.

Noté 5 sur 5 étoiles

excellent service

24 juin 2025
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Réponse de Ironmongery Plus Ltd

Dear Sirs, thank you for your review. It is appreciated, and we hope that you will consider us for your next ironmongery requirements.

Best regards, Ironmongery Plus

Noté 5 sur 5 étoiles
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Réponse de Ironmongery Plus Ltd

Hi William, glad to hear that you had a good buying experience with us. We hope that you will consider us for your future ironmongery needs.

Best regards, Ironmongery Plus

Noté 3 sur 5 étoiles

COULDN'T SUPPLY FITTING INSRUCTIONS

COULDN'T SUPPLY FITTING INSRUCTIONS dont know who i contacted as all i did was send email asking for instructions and got picture of retrictor and message saying that was all you could do to help . eventually sent instructions which helped but unfortunately didnt match product as friction is not adjustable like they say

3 juin 2025
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Réponse de Ironmongery Plus Ltd

Hi Alan, I am sorry that you have had this problem. Can you please provide more information about your issue with fitting instructions. Whom, within our company, did you contact about this? We can usually provide as much information as is available from our suppliers about all products we sell. I will try to get to the bottom of this, and come back to you as soon as possible.

Best regards
Jim. Director Ironmongery Plus.

OK Alan, let me see what I can find out.

Best regards
Jim Edgar Director

Hi Alan,

Apologies for our poor initial response, we should have done better!

Please find here Instructions for fitting your restrictor, and a a link to the Avocet PDF datasheet:

https://www.avocet-hardware.co.uk/wp-content/uploads/2020/03/Door-Restrictor.pdf

If you still have issues about fitting the product, please let us know and I will ask our Technical Director to call you.

Best regards,

Jim Edgar Director Ironmongery Plus


The Avocet 90º Door Restrictor, designed for non-Euro groove fittings, is an easy-to-install device that limits door opening to 90 degrees and includes a hold-open feature. The restrictor is particularly useful for preventing doors from swinging too wide and damaging hinges or handles. It is suitable for various door types, including uPVC, aluminium, and timber doors.

Fitting Instructions (Non-Euro Groove):

1. Prepare the door and frame:
Identify the desired location for the restrictor on the top of the door and the corresponding area on the frame.

2. Attach the slider to the door:
The slider track (usually aluminium) is screwed to the top of the door, using the provided fixings or appropriate screws.

3. Attach the striker plate to the frame:
The universal striker plate is screwed to the door frame, aligning it with the slider.

4. Adjust the friction:
The restrictor has an adjustable friction brake that allows you to control the resistance against the door opening and prevent slamming. You can tighten or loosen the friction screw using an Allen key or screwdriver.

5. Test the restrictor:
Open and close the door to ensure the restrictor is working correctly, holding the door at 90 degrees and preventing it from slamming shut.

Noté 5 sur 5 étoiles

First class service.

First class service.

10 juin 2025
Avis spontané
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Réponse de Ironmongery Plus Ltd

Hi Ronnie, thank you so much for your review. We are really pleased that you had a good buying experience with us.

Best regards, Ironmongery Plus

Noté 5 sur 5 étoiles

Great product

Great product, speedy delivery, all fine.

28 mai 2025
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Réponse de Ironmongery Plus Ltd

Hi Ivan, thank you so much for your review. It is appreciated. We are pleased that you had a good buying experience with us, and hope that you might consider us for your next Ironmongery purchase.

Best regards, Ironmongery Plus

Noté 5 sur 5 étoiles

EASE OF ORDERING QUALITY PRODUCTS GOOD…

EASE OF ORDERING QUALITY PRODUCTS GOOD DELIVERY

27 mai 2025
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Réponse de Ironmongery Plus Ltd

Dear Mr Babington,
Thank you for taking the time to review us. We are pleased to hear that you found our website easy to navigate and place an order. We also choose our products from the best Ironmongery manufacturers. We are glad that you had a good buying experience with us , and hope that you will consider us for your next Ironmongery needs.

Best regards, Ironmongery Plus

Noté 5 sur 5 étoiles

Good quality door furniture from Zoo at…

Good quality door furniture from Zoo at a good price and delivered on time

29 avril 2025
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Réponse de Ironmongery Plus Ltd

Hi Ian, thank you for your review, and for your business. We like to think that we offer quality and competitive pricing across our whole range of products. We hope that you may consider us for your next Ironmongery purchase.

Best regards, Ironmongery Plus.

Noté 5 sur 5 étoiles

The ESPAG window handle was as…

The ESPAG window handle was as described and functions perfectly: Thank you.
The postage and packing cost rather a lot.

27 avril 2025
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Réponse de Ironmongery Plus Ltd

Hi Tony, thank you for taking the time to leave us a review, it is much appreciated. We are pleased that you found the ESPAG window handle to be to your expectations.

Unfortunately, we are at the mercy of our delivery partner when it comes to delivery charges (we just cover our costs on delivery), and they deem Morayshire to be more expensive to deliver to than other parts of mainland UK.

We hope though, that you may still consider us for your next ironmongery purchase, as we believe our product pricing is highly competitive.

Thanks again, Ironmongery Plus

Noté 5 sur 5 étoiles

Not only were you cheaper than others…

Not only were you cheaper than others your service was brilliant! Thank you.

25 avril 2025
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Réponse de Ironmongery Plus Ltd

Hi Julie, thanks so much for such a positive review. It is much appreciated. WE look forward to seeing you again soon.

Best regards, Ironmongery Plus

Noté 5 sur 5 étoiles

nice product

nice product, very straight forward to order, quickly followed up by tracking details and a very swift delivery

25 avril 2025
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Réponse de Ironmongery Plus Ltd

Dear Sir, thank you for taking the time to leave us a review. We are pleased to hear that you had good buying experience with us, and hope that you may consider us for your next ironmongery purchase.

Best regards, Ironmongery Plus

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