Shopped with Isaacs treasures since my son was a few weeks old purchasing petit boum bottles & sensory toys, he’s nearly 6 year old now and ive purchased amazing brands such as tonies, tickit, curiosi... Voir plus
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We absolutely love shopping with Isaac’s Treasures. Their toys & resources are wonderful, they always stock the latest lines and it’s a pleasure to browse the website. Always speedy delivery too and t... Voir plus
We love Isaac’s treasures, we’ve been shopping here for over a year now as we love how many different brands they stock and the variety of products available. They are always quick to ship so turnarou... Voir plus
After reading through the number of terrible reviews this woman has received, I realized I was far from the only person who had a negative experience dealing with her. It’s honestly shocking to me t... Voir plus
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À propos de l'entreprise
Coordonnées de contact
53 Kingsway North, LE3 3BD, Leicester, Royaume-Uni
- info@isaacstreasures.com
- isaacstreasures.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Continuous customer
Shopped with Isaacs treasures since my son was a few weeks old purchasing petit boum bottles & sensory toys, he’s nearly 6 year old now and ive purchased amazing brands such as tonies, tickit, curiosity corner, needoh and yellow door etc. Every item I’ve purchased & received has been top quality and packaged very well. Recently I’ve purchased a lot of yellow door stones & curiosity corner rollers and they are amazing thank you so much. Delivery is always quick never had any issues and I love supporting small businesses because they matter. Highly recommended this company x
BEST Shop Overall
BEST Shop Overall. I Order from germany since a Lot of years!
We love Isaac’s treasures
We love Isaac’s treasures, we’ve been shopping here for over a year now as we love how many different brands they stock and the variety of products available. They are always quick to ship so turnaround is short and they always have latest releases too!
Great!
I must own half of this lovely shop’s items by now. Great quality, quick shipping and excellent customer service - especially for such a small business.
Schleich and Grimms
Recently purchased some Schleich pieces and grimms bowls which were delivered super quickly and are amazing quality. Can always rely on this small business to have the best brands and that’s why I come back time and time again! Thanks so much!
We absolutely love shopping with…
We absolutely love shopping with Isaac’s Treasures. Their toys & resources are wonderful, they always stock the latest lines and it’s a pleasure to browse the website. Always speedy delivery too and the owner is lovely, great communication and on hand if needed. Would highly recommend 😍
Terrible
After reading through the number of terrible reviews this woman has received, I realized I was far from the only person who had a negative experience dealing with her. It’s honestly shocking to me that she is still allowed to continue trading and treating customers this way. From the moment I dealt with her, she was extremely rude, dismissive, and completely unprofessional. Instead of handling things respectfully or trying to resolve the situation properly, she chose to continue the hostility and even went as far as leaving a nasty and unfair review afterward.
It’s very clear from both my experience and the experiences of many others that this is a repeated pattern of behavior. Customers should not have to deal with this level of disrespect, poor communication, and unprofessional conduct. I normally don’t leave negative feedback, but I feel people deserve to be aware before choosing to deal with her.

Réponse de isaacstreasures.com
Ignored cancellation and attempting to charge unlawful fees
I am extremely disappointed with the service from Isaac’s Treasures. I sent a formal cancellation request BEFORE my order was dispatched. This request was completely ignored, and the item was sent anyway. I have since sent further communication via various routes which have also been ignored.
I have today refused delivery of the parcel via Royal Mail so it is returned to sender.
Furthermore, I have noted in your terms that you attempt to charge a £5 fee for cancellations. Please be aware that under the Consumer Contracts Regulations 2013, it is unlawful to impose any fees or penalties for exercising a right to cancel. I am entitled to a FULL refund. I will have to raise a dispute with Clearpay if my messages continue to be ignored.
Update (June 2026):
To correct the business’s reply: Clearpay did not rule in their favour — they closed the case because it was outside their remit. My bank has since upheld a chargeback for a wrongful charge. My cancellation was sent before dispatch, which is valid under the Consumer Contracts Regulations 2013. Their response is misleading and does not reflect the actual outcome. Their dismissive reply only highlights how unprofessional their handling of this has been.

Réponse de isaacstreasures.com
Terrible
Order never delivered and the response from the business was genuinely shocking. I was spoken to rudely, blamed, and money was withheld.
I’m escalating this to Trading Standards. The tone and handling left me anxious and unsettled. Reading other reviews, this seems to be a pattern. Avoid.
Edit: not sure how she has the decency to reply. Scammer avoid!

Réponse de isaacstreasures.com
Bei defektem Artikel wird man ignoriert
Ich habe schon mehrfach dort bestellt und war immer zufrieden.
Jetzt war allerdings ein Artikel trotz originaler Verpackung beschädigt, keine Ahnung, wie das passieren konnte.
Ich habe mich mit Beweisfoto an die angegebene Mailadresse gewandt und habe jetzt seit über eine Woche keine Antwort erhalten.
Das heißt ich bleibe jetzt einfach auf dem defekten Artikel sitzen.
My favourite Tonies-Shop
Reliable online shop with a large selection and very friendly support. I order from them regularly and enjoy doing so.

Réponse de isaacstreasures.com
Super schneller Versand und sehr…
Super schneller Versand und sehr zuverlässig 💗 hab schon oft bestellt. Danke
Really impressed
I’m really impressed with the service — my order arrived incredibly fast and everything was exactly as described. The selection of toys is amazing, with options for all ages and great quality throughout. I’ll definitely be shopping here again. Highly recommend!
Lovely company
Great service. Super fast delivery. Huge selection of good quality toys for all ages. Highly recommend
Always the best quality!
Always the best quality toys and resources and arrived super speedy! Looking forward to doing my Christmas list!!
Amazing
This company is so great! They have a wide variety of toy brands available to choose from on their website. I have always had an amazing experience with their fast and reliable delivery. All products are such good quality I will purchase again and again!
So so good!!
A great site, easy to order, fast delivery, and perfect communication. I can recommend it and would order there again anytime. :D

Réponse de isaacstreasures.com
Ich bin super zufrieden!
Ich bin super zufrieden!
Die Auswahl an Produkten im Online-Shop ist großartig und der Bestellvorgang ist übersichtlich und einfach! Man hat diverse Zahlungsmöglichkeiten und selbst der Versand nach Deutschland klappt hervorragend! Über den Status/Versand seiner Bestellung wird man außerdem sehr gut informiert! 👍
We had to pay shipping when UPS arrived…
We had to pay shipping when UPS arrived after already paying shipping and handling.

Réponse de isaacstreasures.com
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