isaacstreasures.com Avis 

290
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Shopped with Isaacs treasures since my son was a few weeks old purchasing petit boum bottles & sensory toys, he’s nearly 6 year old now and ive purchased amazing brands such as tonies, tickit, curiosi... Voir plus

Noté 5 sur 5 étoiles

We absolutely love shopping with Isaac’s Treasures. Their toys & resources are wonderful, they always stock the latest lines and it’s a pleasure to browse the website. Always speedy delivery too and t... Voir plus

Noté 5 sur 5 étoiles

We love Isaac’s treasures, we’ve been shopping here for over a year now as we love how many different brands they stock and the variety of products available. They are always quick to ship so turnarou... Voir plus

Noté 1 sur 5 étoiles

After reading through the number of terrible reviews this woman has received, I realized I was far from the only person who had a negative experience dealing with her. It’s honestly shocking to me t... Voir plus

L'entreprise a répondu

4,2

Bien

TrustScore 4 sur 5

290 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(290)

26 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Continuous customer

Shopped with Isaacs treasures since my son was a few weeks old purchasing petit boum bottles & sensory toys, he’s nearly 6 year old now and ive purchased amazing brands such as tonies, tickit, curiosity corner, needoh and yellow door etc. Every item I’ve purchased & received has been top quality and packaged very well. Recently I’ve purchased a lot of yellow door stones & curiosity corner rollers and they are amazing thank you so much. Delivery is always quick never had any issues and I love supporting small businesses because they matter. Highly recommended this company x

11 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

We love Isaac’s treasures

We love Isaac’s treasures, we’ve been shopping here for over a year now as we love how many different brands they stock and the variety of products available. They are always quick to ship so turnaround is short and they always have latest releases too!

29 avril 2026
Noté 5 sur 5 étoiles

Great!

I must own half of this lovely shop’s items by now. Great quality, quick shipping and excellent customer service - especially for such a small business.

23 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Schleich and Grimms

Recently purchased some Schleich pieces and grimms bowls which were delivered super quickly and are amazing quality. Can always rely on this small business to have the best brands and that’s why I come back time and time again! Thanks so much!

8 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

We absolutely love shopping with…

We absolutely love shopping with Isaac’s Treasures. Their toys & resources are wonderful, they always stock the latest lines and it’s a pleasure to browse the website. Always speedy delivery too and the owner is lovely, great communication and on hand if needed. Would highly recommend 😍

21 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Terrible

After reading through the number of terrible reviews this woman has received, I realized I was far from the only person who had a negative experience dealing with her. It’s honestly shocking to me that she is still allowed to continue trading and treating customers this way. From the moment I dealt with her, she was extremely rude, dismissive, and completely unprofessional. Instead of handling things respectfully or trying to resolve the situation properly, she chose to continue the hostility and even went as far as leaving a nasty and unfair review afterward.

It’s very clear from both my experience and the experiences of many others that this is a repeated pattern of behavior. Customers should not have to deal with this level of disrespect, poor communication, and unprofessional conduct. I normally don’t leave negative feedback, but I feel people deserve to be aware before choosing to deal with her.

30 avril 2026
Avis spontané
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Réponse de isaacstreasures.com

Hi I’ve requested info so I can look into this as you’ve stated I’ve left a nasty and unfair review ? You’ve left no context and did the same on Google but 3 months ago so why would you now be leaving a review on here unless it’s fake and to try and tear down a small business ? Please let us know !

Noté 1 sur 5 étoiles

Ignored cancellation and attempting to charge unlawful fees

I am extremely disappointed with the service from Isaac’s Treasures. I sent a formal cancellation request BEFORE my order was dispatched. This request was completely ignored, and the item was sent anyway. I have since sent further communication via various routes which have also been ignored.
I have today refused delivery of the parcel via Royal Mail so it is returned to sender.
Furthermore, I have noted in your terms that you attempt to charge a £5 fee for cancellations. Please be aware that under the Consumer Contracts Regulations 2013, it is unlawful to impose any fees or penalties for exercising a right to cancel. I am entitled to a FULL refund. I will have to raise a dispute with Clearpay if my messages continue to be ignored.

Update (June 2026):
To correct the business’s reply: Clearpay did not rule in their favour — they closed the case because it was outside their remit. My bank has since upheld a chargeback for a wrongful charge. My cancellation was sent before dispatch, which is valid under the Consumer Contracts Regulations 2013. Their response is misleading and does not reflect the actual outcome. Their dismissive reply only highlights how unprofessional their handling of this has been.

15 avril 2026
Avis spontané
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Réponse de isaacstreasures.com

We didn’t ignore anything you emailed to cancel the order but it wasn’t picked up before it was sent hence no cancellation. An order can only be cancelled if acknowledged! We would advise only to place an order if you actually want to order it!
There was never any mention of a cancellation fee since it was sent.
We received your clearpay dispute and they closed in our favour so this was resolved correctly so I’m not sure why you’ve left a negative review you ordered we sent that’s the general principle with online shopping

Noté 1 sur 5 étoiles

Terrible

Order never delivered and the response from the business was genuinely shocking. I was spoken to rudely, blamed, and money was withheld.

I’m escalating this to Trading Standards. The tone and handling left me anxious and unsettled. Reading other reviews, this seems to be a pattern. Avoid.

Edit: not sure how she has the decency to reply. Scammer avoid!

21 janvier 2026
Avis spontané
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Réponse de isaacstreasures.com

Hi it was never received as you entered the incorrect address on your order so Royal Mail could not deliver. We cant be held accountable how can we scam you when it’s your responsibility to put the correct delivery address. Of course I am going to respond as it’s absolutely crazy that you hold us accountable?! Things started to get rude when you continued to threaten us in your emails. Money was not withheld this was refunded as soon as the parcel was returned to us.

Noté 2 sur 5 étoiles

Bei defektem Artikel wird man ignoriert

Ich habe schon mehrfach dort bestellt und war immer zufrieden.
Jetzt war allerdings ein Artikel trotz originaler Verpackung beschädigt, keine Ahnung, wie das passieren konnte.
Ich habe mich mit Beweisfoto an die angegebene Mailadresse gewandt und habe jetzt seit über eine Woche keine Antwort erhalten.
Das heißt ich bleibe jetzt einfach auf dem defekten Artikel sitzen.

11 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

My favourite Tonies-Shop

Reliable online shop with a large selection and very friendly support. I order from them regularly and enjoy doing so.

27 octobre 2025
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Réponse de isaacstreasures.com

Thank you so much glad you love our shop and service !

Noté 5 sur 5 étoiles

Really impressed

I’m really impressed with the service — my order arrived incredibly fast and everything was exactly as described. The selection of toys is amazing, with options for all ages and great quality throughout. I’ll definitely be shopping here again. Highly recommend!

31 août 2025
Noté 5 sur 5 étoiles

Amazing

This company is so great! They have a wide variety of toy brands available to choose from on their website. I have always had an amazing experience with their fast and reliable delivery. All products are such good quality I will purchase again and again!

9 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

So so good!!

A great site, easy to order, fast delivery, and perfect communication. I can recommend it and would order there again anytime. :D

5 septembre 2025
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Réponse de isaacstreasures.com

Thank you so much for taking the time to review our store. I’m so glad you’re happy with your purchase !

Noté 5 sur 5 étoiles

Ich bin super zufrieden!

Ich bin super zufrieden!
Die Auswahl an Produkten im Online-Shop ist großartig und der Bestellvorgang ist übersichtlich und einfach! Man hat diverse Zahlungsmöglichkeiten und selbst der Versand nach Deutschland klappt hervorragend! Über den Status/Versand seiner Bestellung wird man außerdem sehr gut informiert! 👍

5 septembre 2025
Noté 2 sur 5 étoiles

We had to pay shipping when UPS arrived…

We had to pay shipping when UPS arrived after already paying shipping and handling.

4 septembre 2025
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Réponse de isaacstreasures.com

Hi you don’t pay anymore shipping, you may have been charged duties which is the VAT at the border as we remove it at checkout for international sales. It won’t be shipping. Unfortunately everyone has to pay VAT and there is info on this on our website and your own government website. This is set by them so it’s a little unfair giving a poor review for us as it’s nothing to do with us I’m afraid, if you had contacted me before leaving this it could have been explained .

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