Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Terrible Experience – Avoid This Business! I had an incredibly disappointing experience with this online store. They completely ripped me off with inflated prices and provided misleading informatio... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Terrible experience with Ishtari. I ordered a set of dining ware, and several items arrived broken. Their customer service is a joke as they don’t answer phone calls, and the only way to reach the... Voir plus

À propos de l'entreprise

  1. Marché en ligne

Écrit par l'entreprise

Established in 2011 and headquartered in Tripoli, Ishtari is a leading online retailer in Lebanon, offering a wide range of products such as home appliances, electronics, fashion items, and more. Our website and app cater to daily needs, providing customers with competitive prices and a convenient shopping experience. You can choose your preferred payment method, including online transactions (debit/credit card) or cash on delivery, and we ensure prompt delivery to your doorstep. With a decade of experience, our dedicated team prioritizes customer satisfaction throughout your shopping journey.


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

25 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 22 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Terrible Experience – Avoid This Business!

Terrible Experience – Avoid This Business!
I had an incredibly disappointing experience with this online store. They completely ripped me off with inflated prices and provided misleading information through their customer service. Instead of receiving my actual order, they sent me a completely different package, which was missing a major item. To make matters worse, they charged me more than what I originally ordered.

When I reached out for a refund, their response was unacceptable. They simply offered to waive delivery fees on my next order instead of resolving the issue at hand. This is nothing short of a scam, and now I’m stuck with an item I don’t need. I strongly advise against shopping here – save your time, money, and frustration!

1 décembre 2025
Avis spontané
Logo de Ishtari

Réponse : Ishtari

Hello,

We’re truly sorry to hear about your experience, and this is not the level of service we aim to provide.

We take your feedback very seriously and would like to resolve this issue as quickly as possible. Kindly contact us directly on WhatsApp, where our after-sales support team will assist you and follow up on your case promptly.

After-sales support contact: 70222099

We appreciate your patience and hope to have the opportunity to make this right.

Thank you

Noté 1 sur 5 étoiles

I received a moldy item

I received a moldy item. I ordered a water bag that heats up on electricity. I received it, it smell reaks mold, from the packaging I can tell this is an older version of the bag as I have the newer one I bought from a different store, since it’s water inside and old it was moldy! I have severe allergies to mold to where it could kill me, and they didn’t do anything nor did they want to refund. Their customer service is trash like the company.

26 janvier 2026
Avis spontané
Logo de Ishtari

Réponse : Ishtari

Thank you for your review.

We’re very sorry you felt this way. However, once you contacted us, we immediately reviewed the issue with you and replaced the product. We did not ignore your concern, and we certainly did not refuse to help.

Customer safety is extremely important to us, and we take any health-related concern very seriously. The replacement was processed promptly to resolve the matter as quickly as possible.

We always strive to support our customers and remain available if you need any further assistance.

Noté 1 sur 5 étoiles

Terrible experience with Ishtari

Terrible experience with Ishtari. I ordered a set of dining ware, and several items arrived broken. Their customer service is a joke as they don’t answer phone calls, and the only way to reach them is through WhatsApp, where they take hours or even day to reply.

When I asked for an exchange, they refused and only offered a refund, even after I explained that I needed the order. Their attitude was unprofessional, careless, and completely unethical.

Honestly, I regret buying from Ishtari and will never order from them again. Be careful before wasting your time and money with this company.

22 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Honestly Ishtari is a big waste of time and money..

I bought a supposingly decent waffle machine Sonifer and after trying it twice, each time for 30 mins, the waffle wasn't cooked at all.. I reached out the customer service, but it was much worse than the quality of the machine!
Honestly Ishtari is a big waste of time and money.. I had tried it 3 years ago and it was also bad, but I thought now it should have improved with all the Ads they are doing!!

21 août 2025
Avis spontané
Noté 1 sur 5 étoiles

They lie about items being eligible for returns

I wouldn't even give 1 star. I wish I checked the reviews of this app before placing an order with them. They claim items are eligible for returns, but they don't accept returns. I was searching for an online app similar to Amazon which I use a lot in UAE, but I faced a very bad customer experience. I told them you'll lose customers because no one would want to buy items online if they won't have the option to return it. I had a long list of items to buy, but since I understood they don't accept returns, even though on their app they claim they do, I instantly uninstalled their app. I rarely share reviews but wanted to share my experience so that anyone else wouldn't have to fall in the same trap. Be careful.

30 août 2025
Avis spontané
Noté 1 sur 5 étoiles

bad service

bad service
bad costumer service and management
bad and waste products
they send a damage safe box and they don’t exchange it they send there stock for people
disrespectful company
all there products are low quality and they didn’t make exchanges or return so be careful

23 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

I wouldn't even give them 1 star

I wouldn't even give them 1 star. Their products are mostly junk and they do not stand behind it.
Worse is their customer service that bounces you around different numbers with no end.

10 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

A very dishonest company

A very dishonest company. I bought a water dispenser which i never plugged. The bottle did not fit inside the compartment and i called them few minutes after i received the order. They gave different reasons, after 3 days for exchanging it not, claiming it is a company policy. This is very dirty.

While i tried many sellers online and most are much more reliable, I will never by from Ishtari again and urge everybody to be careful..

19 mars 2025
Avis spontané

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