Terrible Experience – Avoid This Business! I had an incredibly disappointing experience with this online store. They completely ripped me off with inflated prices and provided misleading informatio... Voir plus
L'entreprise a répondu
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Terrible Experience – Avoid This Business! I had an incredibly disappointing experience with this online store. They completely ripped me off with inflated prices and provided misleading informatio... Voir plus
L'entreprise a répondu
Good service and quality overall, fast delivery and i didn't face any problem when buying from them.
Very responsive app, it have a lot of variety of products also in good prices
Terrible experience with Ishtari. I ordered a set of dining ware, and several items arrived broken. Their customer service is a joke as they don’t answer phone calls, and the only way to reach the... Voir plus
Established in 2011 and headquartered in Tripoli, Ishtari is a leading online retailer in Lebanon, offering a wide range of products such as home appliances, electronics, fashion items, and more. Our website and app cater to daily needs, providing customers with competitive prices and a convenient shopping experience. You can choose your preferred payment method, including online transactions (debit/credit card) or cash on delivery, and we ensure prompt delivery to your doorstep. With a decade of experience, our dedicated team prioritizes customer satisfaction throughout your shopping journey.
Lebanon
A répondu à 22 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Best shopping experience for home appliance ! ♥️👏
Terrible Experience – Avoid This Business!
I had an incredibly disappointing experience with this online store. They completely ripped me off with inflated prices and provided misleading information through their customer service. Instead of receiving my actual order, they sent me a completely different package, which was missing a major item. To make matters worse, they charged me more than what I originally ordered.
When I reached out for a refund, their response was unacceptable. They simply offered to waive delivery fees on my next order instead of resolving the issue at hand. This is nothing short of a scam, and now I’m stuck with an item I don’t need. I strongly advise against shopping here – save your time, money, and frustration!

Réponse : Ishtari
The last order sofa cover beige and shoes was excellent quality, great for the price and fast delivery. Very accurate items and as described. Thank you
Very responsive app, it have a lot of variety of products also in good prices
Good service and quality overall, fast delivery and i didn't face any problem when buying from them.
I received a moldy item. I ordered a water bag that heats up on electricity. I received it, it smell reaks mold, from the packaging I can tell this is an older version of the bag as I have the newer one I bought from a different store, since it’s water inside and old it was moldy! I have severe allergies to mold to where it could kill me, and they didn’t do anything nor did they want to refund. Their customer service is trash like the company.

Réponse : Ishtari
The product looked 3D and there was the word "life like" in the description to indicate that, but it turned out to be a flat cheap piece. A total disappointment. I paid 10$ and it's not worth even 1$!
Terrible experience with Ishtari. I ordered a set of dining ware, and several items arrived broken. Their customer service is a joke as they don’t answer phone calls, and the only way to reach them is through WhatsApp, where they take hours or even day to reply.
When I asked for an exchange, they refused and only offered a refund, even after I explained that I needed the order. Their attitude was unprofessional, careless, and completely unethical.
Honestly, I regret buying from Ishtari and will never order from them again. Be careful before wasting your time and money with this company.
I ordered and the delivery man refused to come to my house and deliver the order.
Even if the item is eligible for return they refuse to return it
ماشالله بضاعة روعة خدمة ممتازة واسعار مناسبة وافضل من الأسواق شي ولا اروع بتعامل معكن من سنين و ولا مرة خاب ظني فيكم
I bought a supposingly decent waffle machine Sonifer and after trying it twice, each time for 30 mins, the waffle wasn't cooked at all.. I reached out the customer service, but it was much worse than the quality of the machine!
Honestly Ishtari is a big waste of time and money.. I had tried it 3 years ago and it was also bad, but I thought now it should have improved with all the Ads they are doing!!
I wouldn't even give 1 star. I wish I checked the reviews of this app before placing an order with them. They claim items are eligible for returns, but they don't accept returns. I was searching for an online app similar to Amazon which I use a lot in UAE, but I faced a very bad customer experience. I told them you'll lose customers because no one would want to buy items online if they won't have the option to return it. I had a long list of items to buy, but since I understood they don't accept returns, even though on their app they claim they do, I instantly uninstalled their app. I rarely share reviews but wanted to share my experience so that anyone else wouldn't have to fall in the same trap. Be careful.
bad service
bad costumer service and management
bad and waste products
they send a damage safe box and they don’t exchange it they send there stock for people
disrespectful company
all there products are low quality and they didn’t make exchanges or return so be careful
I wouldn't even give them 1 star. Their products are mostly junk and they do not stand behind it.
Worse is their customer service that bounces you around different numbers with no end.
A very dishonest company. I bought a water dispenser which i never plugged. The bottle did not fit inside the compartment and i called them few minutes after i received the order. They gave different reasons, after 3 days for exchanging it not, claiming it is a company policy. This is very dirty.
While i tried many sellers online and most are much more reliable, I will never by from Ishtari again and urge everybody to be careful..
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