I only had 50 minutes between flights at Istanbul Airport, so I was quite nervous about the connection. I’d booked the assistance beforehand, and I’m glad I did. I can’t remember the name of the staff... Voir plus
L'entreprise a répondu
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I was extremely happy with the service provided by Istanbul International Airport for my mother’s transit from Mahan Air to Turkish Airlines. Given the lack of direct flights between Iran and the... Voir plus
L'entreprise a répondu
I booked a meet & greet and transfer service for my elderly grandfather at Istanbul Airport. Despite receiving full booking confirmation (vehicle type, drop-off hotel), no driver or representative... Voir plus
L'entreprise a répondu
I booked a Transit Meet & Greet Service at Istanbul Airport for my 79y old mother-in-law in June 2026. The arrival and departure flights were via different airlines so, they had to pick up luggages an... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
AssistME – Official Istanbul Airport Meet & Greet Service Provider, offering travelers a smooth, fast, and personalized airport experience since 2019. As the official sales channel for Istanbul Airport’s Meet & Greet services, we handle every detail from the moment passengers step off the plane. Our professional greeters meet guests at the arrival gate, assist through Fast Track immigration, help with baggage coordination, and ensure a seamless transition to their driver or next flight. Whether arriving, departing, or transiting through Istanbul Airport (IST), AssistME guarantees efficiency, comfort, and exceptional service at every step. Trusted by travel agencies, airlines, and VIP travelers worldwide, our 24/7 operations and multilingual team ensure a stress-free journey for every passenger.
Coordonnées de contact
TAYA KADIN CAD, NO:110A ISTANBUL AIRPORT (IST) / TURKIYE, ISTANBUL, Turquie
- +905415343344
- info@istanbulairportassistme.com
- istanbulairportassistme.com
4,3
Excellent
25 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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I did not get the service that I paid…
I did not get the service that I paid for! Horrible experience and WILL NEVER BUY AGAIN!!! THIS IS A SCAM!!!
31 octobre 2025
Réponse de Istanbul Airport AssistME
Dear Mija M.,
We’re sorry to hear that you’re not satisfied with your experience. Please contact us directly at info@istanbulairportassistme.com so we can understand what happened and assist you.
Our team is always available and happy to help resolve any issues quickly.
Kind regards,
AssistME Team
Responsive and friendly
The agent was too friendly, respectful and helpful
27 octobre 2025
Avis spontané
Réponse de Istanbul Airport AssistME
Dear Shorouk H.,
Thank you so much for your kind words! We’re really happy to hear that our agent made your experience smooth and pleasant. Your feedback means a lot to our team.
We look forward to welcoming you again on your next trip!
Kind regards,
AssistME Team
It was really easy to book and pay the…
It was really easy to book and pay the services. The welcome agent was very professional and sincere. I’m using their service every time, saves my time and makes every journey hassle free. Writing this so good ones should be acknowledged and appreciated 👍🏼
26 octobre 2025
Avis spontané
Réponse de Istanbul Airport AssistME
Dear Guest,
Thank you so much for your kind words and for taking the time to share your experience with AssistME. We truly appreciate your trust and continued support.
We’re delighted to hear that booking and payment were easy, and that our welcome agent made your journey smooth and stress-free. It means a lot to know our efforts are noticed and appreciated.
We look forward to welcoming you again soon and continuing to make every trip through Istanbul Airport as comfortable and seamless as possible.
Warm regards,
AssistME Customer Relations Team
www.istanbulairportassistme.com
I got Arrival assistance on 17 Sep
I got Arrival assistance on 17 Sep, all was good. Assistant and buggy staff were helpful. Just buggy car should be used at more areas, it is not allowed at all parts of the airport.
17 septembre 2025
Avis spontané
Réponse de Istanbul Airport AssistME
Dear Guest,
Thank you very much for sharing your feedback and for choosing AssistME. We’re delighted to hear that our assistant and buggy staff were helpful during your arrival.
Regarding buggy use — please note that, as per airport authority regulations, buggy vehicles are only permitted in designated areas within the terminal. Our team always operates within those approved zones to ensure compliance and passenger safety.
We truly appreciate your understanding and kind words, and we look forward to welcoming you again on your next trip through Istanbul Airport.
Warm regards,
AssistME Customer Relations Team
www.istanbulairportassistme.com
I made a last minute Transit MG…
I made a last minute Transit MG reservation but the staff was so helpful and took my reservation. Instructions were very clear. Thnxxx.
8 août 2025
Avis spontané
Réponse de Istanbul Airport AssistME
Dear Guest,
Thank you for choosing AssistME and for sharing your experience with us.
We’re delighted to hear that you were satisfied with our Meet & Greet service and our team’s assistance.
Your feedback means a lot to us, and we’ll continue doing our best to make every journey smooth, fast, and comfortable.
We look forward to welcoming you again on your next trip through Istanbul Airport!
Warm regards,
AssistME Customer Relations Team
www.istanbulairportassistme.com
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