Itcc Locksmiths Avis 

101
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Honest Locksmiths. Managed to Get us back into our apartment without needing to break the banham lock. We’re told by another company they couldn’t do so without breaking and changing the lock. ITCC co... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brilliant service, cannot be more thankful to them! I recently got locked out of my shop after a water leak from the flat upstairs cut all power to the shop! Which meant I couldn't open the shutters.... Voir plus

Noté 5 sur 5 étoiles

Brilliant service. The technician, Meir, was here in less than an hour from the phone call. Diagnosed the problem with our uPVC door locking mechanism straightaway and fixed it there and then, with no... Voir plus

Noté 5 sur 5 étoiles

My front door mechanism was stuck. I called and spoke to someone called Benny who said it could be a number of things why the door was getting stuck. Andrew arrived and took the inside of the door apa... Voir plus

À propos de l'entreprise

  1. Services à domicile

Informations provenant de diverses sources externes

We are a locksmith and security shop based in Sidcup, Kent. We provide emergency locksmith services to both residential and commercial properties. Our shop offers key cutting services and we stock a wide variety of excellent quality locks, padlocks, to...


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

101 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,4

Tous les avis

(101)

1 avis reçu au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I needed a new lock for my front door

I needed a new lock for my front door. Very happy with their service! genuine and honest tradesman so lovely to see! I will be recommending to family and friends. I will be giving them a 5*

7 août 2025
Avis spontané
Noté 5 sur 5 étoiles

First class company

First class company. Can't recommend enough.
I locked myself out, so called these guys who there in 10 minutes. They opened the door in minutes with out fuss, mess or damage.
Very reasonable prices & 100% professional.

19 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Locked out again

Done it again and left keys indoors. Called Meir from ITCC Locksmiths who was beside me in within 20 minutes, 5 minutes later was back inside. Good price and speedy, what more can you ask for at 11.30 at night. Thank you Meir and ITCC Locksmiths.

20 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Terrible

Terrible. They told me 15 minutes and were still not with me over an hour later. When I cancelled after over an hour and told them they should tell the truth they said, “you can’t be serious”.

If people do not tell the truth why trust the service

4 mars 2024
Avis spontané
Logo de Itcc Locksmiths

Réponse de Itcc Locksmiths

Sorry to hear that. You did call multiple companies. We never say 15 minute to arrive,our usual quote is around 30 minutes, traffic all good. Our technician arrive after 33 minutes to you to find you already had someone there. You never bothered called to cancel our technician.
Best regards
ITCC Locksmiths

Noté 1 sur 5 étoiles

PLEASE AVOID THIS SCAM

PLEASE AVOID THIS SCAM

Quoted me around £48 for labour and around £20/30 pounds for cylinder lock to change, I had two locks to be changed and ended up paying just over £400 inc. VAT.

Not happy, please avoid unless u r paying what u have been quoted over the phone, and don’t forget they add VAT as well.

Your given Authorised no. 008254

15 janvier 2024
Avis spontané
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Réponse de Itcc Locksmiths

Sorry about that . Can you please give us details about this job . Post code, date of job , exactly how much you paid , so we can investigate this. You can email to info@itcclocksmiths.co.uk

Thank you ,
Ps : Still waiting for your reply.
You can also reply here and not on the email address. I don’t think we are the ones who did your job .

As no reply so far . I would kindly ask trust a pilot to remove this review.

Noté 5 sur 5 étoiles

Excellent service

I called Oren who was unable to come out and his dad Meir came to solve the problem I had with the patio doors. The bottom lock was stuck. Meir resolved the issue and I am now able to open the patio doors. He was very polite, efficient and explained the problem with the lock. The call out and repair was very reasonably priced and I paid by card which was great.

25 août 2023
Avis spontané
Noté 5 sur 5 étoiles

My Knights...

Brilliant service, cannot be more thankful to them! I recently got locked out of my shop after a water leak from the flat upstairs cut all power to the shop! Which meant I couldn't open the shutters. They quickly came to my rescue, removing the front of the shop to reveal the manual winder so I eventually gained access. Thank you again! Would definitely recommend!!

22 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Meir at ITCC locksmiths did an…

Meir at ITCC locksmiths did an excellent job for us - he arrived very quickly and he was polite and fixed our lock. I would 100% use him again - excellent service!

11 mars 2023
Avis spontané
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Réponse de Itcc Locksmiths

Thank you Tanya for your kind words.

Noté 5 sur 5 étoiles

Superstars!

Thankyou for popping down and getting me into my house so quickly.. Absolute superstars!

2 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Honest locksmiths !

Honest Locksmiths. Managed to Get us back into our apartment without needing to break the banham lock. We’re told by another company they couldn’t do so without breaking and changing the lock. ITCC could have easily said the same, charged us treble what we ended up paying them but they managed to get us in without damaging the existing lock. Thank you for your honesty, saving us hundreds of pounds and doing a great job for us!

19 décembre 2022
Avis spontané
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Réponse de Itcc Locksmiths

Thank you for your kind words.

Noté 5 sur 5 étoiles

Snapped Front Door Key

My son snapped his front door key in the lock at 2am Saturday!!
I researched local locksmith’s and called Itcc in Sidcup at 9am!
I was greeted by a courteous gentleman Meir whom turned out to be the Main Man!
He was at my home by 9:40am in Welling……New fitted lock and gone by 10:10am!!
Absolutely AMAZING SKILLED GUY!!!
Genuinely worth EVERY PENNY!!!!!
Happy Wife Happy Life😊🙃
Highly HIGHLY Recommended

26 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Service beyond expectations

When my elderly neighbour locked herself out of her house, ITCC Locksmiths were very helpful and understanding. The owner shut his shop immediately, came to her house and managed to open the door. He said there was no charge due to the circumstances.

16 juillet 2022
Avis spontané
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Réponse de Itcc Locksmiths

Thank you for your kind words

Noté 1 sur 5 étoiles

DO NOT USE.

DO NOT USE.

I called as I had locked myself out and was told that a locksmith would be there in 25 minutes and the cost would be £59.

The locksmith arrived 45 minutes later. He looked at the door and told me it was a very complicated job. He then quoted £460 plus VAT. I queried this pointing out the lock was in fact a Yale lock and whilst I’m not an expert it didn’t seem that complicated. The locksmith was insistent. I pointed out that £460 plus lock to change a lock would be ridiculously expensive. The locksmith insisted it wasn’t at which point I asked him to leave believing that I was being ripped off.

Turns out I was right as the second locksmith I called attended and opened the Yale lock in less than 10 seconds. This cost £155.

I called the company to complain twice hoping for some sensible engagement. Each time I was told no manager was available. The second time I was told there was no record of any booking and I must have the wrong company.

UPDATE - ITCC - I am not removing the review irrespective of how many times you update the request to say that I do. I have records of the phone calls and a record of the call from your locksmith who called from a mobile number.

You told me there was no record of the job as no work was completed. No work was completed on the basis of your astonishing quote. I will be contacting trading standards.

FURTHER UPDATE:

It’s astonishing that you were aware of the job the first time I called to complain and only stated that you had no record when I called a second time again asking for a manager and said that I was calling trading standards. The review is correct and will stand. As stated above I will complain to trading standards and this disgraceful behaviour (I think the modern term is gaslightling) has only served to convince me that such a report clearly is necessary.

6 juillet 2022
Avis spontané
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Réponse de Itcc Locksmiths

Dear CS , I am sorry for your experience. However, as you were told by our office, we do not have any bookings reference for your job. We did not attend your place . Kindly remove this bad review. Thank you

It is possible that you called us . Its is also possible that you called others . We did not do this job, we have no records of booking this job. Again, i am sorry for your experience and appreciate that your formidable action prevented you from paying the large amount .

Further update : Without Prejudice. you have the right to approach to anyone for help in this matter. We will take that matter further with Trustpilot support .

Noté 2 sur 5 étoiles

Very pricey and not honest

Please note that ITCC uses other locksmith's companies depending on the zone ( I was not aware). I had a faulty locker, they sent Lock services London Ltd, and although the work was done they charged 787.30£ for 1h30min of work (installing a new locker and drilling). The call out was 89£ and not 49£ as mentioned on the phone). They also don't tell prices over the phone, so don't use them or you will have a surprise at the end, like I had. Ah and the locksmith told me that I had a discount...not sure were...

4 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Sebastian went above and beyond to help…

Sebastian went above and beyond to help me with a lockout issue and I could not be more than helpful. Great friendly guy and difficult to find great guys like this! Honestly can’t thank him enough and deserves every bonus coming his way! Seriously.

30 mai 2022
Avis spontané
Noté 5 sur 5 étoiles

Went to the ITCC Locksmiths shop today

Went to the ITCC Locksmiths shop today. Very friendly very helpful staff made me feel I wasn't silly asking questions had what I needed and to my surprise told me they can come and fix my door within the hour. Turned up on time very friendly and done a fantastic job Would highly recommend.

21 septembre 2021
Avis spontané

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