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Lisez les avis des autres

Noté 5 sur 5 étoiles

An amazing tracker. Using it for a covert vehicle. Good value for money and with a 14 day free subscription - the yearly subscription is very cheap compared to other tracking companies. Those who are... Voir plus

Noté 4 sur 5 étoiles

Good company, delivery was next day GPS tracking works most of the time, we have one local area where tracking can be lost, I suppose it depends on the SIM card coverage for the area A sm... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had tried a number of tracking devices from other suppliers but, had disappointing results. Then tried iTrack Ltd mini tracker... perfect & extremely accurate at a great price. Device came with e... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

A good independent tracker that gives you ability to be informed if the caravan or vehicle is moved out of a geo fen e or moving. You can hide it where the OEMs is not to make it more secure for you.... Voir plus

À propos de l'entreprise

  1. Fournisseur d'équipements de télécommunications

Écrit par l'entreprise

Protect your vehicle or any other valuable asset using iTrack GPS trackers. You can easily monitor the location of your asset in real-time using our cloud-based software. Our state-of-the-art live tracking platform is easy to use and will save historical data for 90 days allowing you to view and download travel reports, monitor driver behavior and access simulated route repeats for any given day or time period. iTrack GPS trackers will automatically send location reports at predetermined time intervals so you will always know where your asset is and where it has been. All trackers are supplied with a FREE 14-day trial of the software. iTrack Fleet Series GPS trackers are leading the way when it comes to fleet management and telematics. Companies are making huge savings by taking control of their company vehicles to ensure maximum efficiency, productivity and security. We can now gather more data than ever before giving fleet managers an insight into driver behaviour, fuel consumption, route history and idle times.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

399 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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N'a pas répondu aux avis négatifs

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4,5

Tous les avis

(399)

48 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Registered the device as per the instructions…

Caravan Angel - Registered the device as per the instructions with the IMEI number off the box and it just didn't work. Amber signal indicator indicating no GPS. After 36hrs, there was still no GPS signal, and the tracker map indicated the tracker was sat on the equator!!!

The instructions are idiot proof so unless they were incomplete, I was expecting it to work out-of-the-box and not what I expected so sent it back as useless!

7 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great product

Great service. Good product.

27 septembre 2024
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Réponse de iTrack Ltd.

Thank you for the short but sweet review! We appreciate your feedback no matter what , as it helps us build our product and service bigger and better.

Thanks , iTrack Ltd.

Noté 5 sur 5 étoiles

Amazing service great company simple…

Amazing service great company simple solution to a problem. Always happy to help and really reactive on emails or issues. We was using commercial tracking software with ridiculous install costs and yearly fees. This is so much better and we can simple move devices over as vehicles get changed or when they go back at the end of the lease. Would definitely recommend.

27 septembre 2024
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Réponse de iTrack Ltd.

Hi Jason!

Thanks for taking the time to leave us a review today , we appreciate it massively! I will pass your feedback onto the relevant departments , as we are always striving to improve our services and products.

Thanks , iTrack Ltd.

Noté 5 sur 5 étoiles

FS100

What a great experience, so far. Very affordable tracker and software subscription. Was very easy to connect to the vehicle and set up the app. I have set up a geofence (not so easy on Mac with their stupid lack of double click) and also a leisure battery monitoring feature (io66). Very easy to monitor on the app or online.
Customer service were extremely helpful when I phoned. I wasn't having an issue, I just wanted to check the battery monitoring wasn't draining the leisure battery. It wasn't as the device goes online once an hour and it's part of the data transfer.
I was advised their IT and app development team are working on extra "events" for monitoring the vehicle.
As you can see, I am very impressed with the machine, value for money and customer service. 100% recommendation from me!!

17 septembre 2024
Avis spontané
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Réponse de iTrack Ltd.

Hi Andrew!

Thank you so much for taking the time to leave us a review. I'm very glad to hear you've been getting on well with the device! It gives any future customers some reassurance when looking at our page so again thank you & please don't hesitate to get in touch with any questions or queries.

-iTrack Ltd

Noté 3 sur 5 étoiles

Renewal procedure

I was very disappointed that despite being a loyal customer for a number of years my annual subscription was cancelled and the tracker cut off without any notification what so ever. This left my caravan without protection and would have invalidated my insurance.
The tracker itself, has worked faultlessly for a number of years when connected to the system and is extremely cost effective.
I'm just sad that I have had no renewal reminder and as a result the protection on a valuable asset was allowed to lapse.

13 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Very good customer service

3 septembre 2024
Avis spontané
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Réponse de iTrack Ltd.

Hi Phil!

Thanks for taking time out of your day to leave us this review, we really appreciate it. Glad to hear everything is working as expected and if you do have any issues or queries , please don't hesitate to get in touch immediately.

-iTrack Ltd.

Noté 4 sur 5 étoiles

Looks good - needs a couple of minor tweaks

I'm a new customer so don't have much experience yet but the FS100 was very easy to install and set up and I like the look of the website. The only failing with the latter are (1) the chat facility does not seem to work and (2) Having taken the 14 day trial option, I could not find a way to register for iConnect+ from the app and had to revert to the link in the reminder email: this was then lost if I logged in prior to the purchase. I just hope that the purchase is linked to my on-line account.

13 août 2024
Avis spontané
Noté 5 sur 5 étoiles

The tracker provides all the security…

The tracker provides all the security and information on my vehicle movements needed. Easy to use mobile app and online website. The tracker lasts a long time between charges. Happy to recommend glad to renew subscription annually.

18 juillet 2024
Avis spontané
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Réponse de iTrack Ltd.

Hi David,

Thanks for the kind words and review. We are glad you are enjoying using our products, thanks for letting others know.

Many Thanks , iTrack Ltd.

Noté 5 sur 5 étoiles

Great product. First class customer service.

I was looking for a tracker for my camper. After a few weeks looking at various options, the iTrack was my preferred choice. I got the mini tracker TK102 with the optional loom to hard wire it in.
The product was easy to install and set up.
I also got the subscription to use iTrack live.
Customer service is so helpful and on the end of the phone! Which is a rare thing these days.

6 juillet 2024
Avis spontané
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Réponse de iTrack Ltd.

Hello,

Our customer service team does all they can to help resolve issues quickly and efficiently. Thank you for the kind words and taking time to leave a review.

Many Thanks, iTrack Ltd.

Noté 5 sur 5 étoiles

It was easy to set up and seams to work…

It was easy to set up and seams to work very well will know better when we go touring soon.

26 juin 2024
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Réponse de iTrack Ltd.

Hi there ,

We appreciate you taking the time to leave us a review and hope you have enjoyed using our systems! Safe travels for your trip.

Many Thanks , iTrack Ltd.

Noté 5 sur 5 étoiles

I love my ITrack Live experience

I love my ITrack Live experience. It gives me peace of mind on my car.
The people are extremely friendly and approachable and easy to deal with.
Highly recommended

25 juin 2024
Avis spontané
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Réponse de iTrack Ltd.

Hi there,

Thank you so much for taking the time to leave us a review. I'm glad to hear you've been getting on well with our systems and that the customer service team are continuously helpful and friendly.

Many Thanks, iTrack Ltd.

Noté 5 sur 5 étoiles

Very good customer service

Very good customer service, no waiting on hold. Question answered immediately, highly recommended

18 juin 2024
Avis spontané
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Réponse de iTrack Ltd.

Hello!

Thanks for taking the time to leave us a review , we highly appreciate it!

Thanks , iTrack Ltd.

Noté 4 sur 5 étoiles

Method of renewing subscription was a…

Method of renewing subscription was a little confusing. Without a little patience some might fail to see a way through to renewing. Otherwise, I am happy with the accuracy of the sensor and the data it provides to track my car

28 mai 2024
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Réponse de iTrack Ltd.

Hi there,

Sorry to hear you had a little trouble renewing. Always drop us an email or contact us on 01246 588800 anytime 9am through 5pm and our customer service team will be happy to take the order over the phone. Thank you for taking the time to write us a review!

Thanks , iTrack Ltd.

Noté 4 sur 5 étoiles

It was fine

It was fine. Paid and it was reviewed

28 mai 2024
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Réponse de iTrack Ltd.

Hello,

Thank you for taking the time to leave us a review. Please do get in touch further if there is anything we can do for you.

Thanks , iTrack Ltd.

Noté 4 sur 5 étoiles

The staff response was prompt and…

The staff response was prompt and effective with an issue I had. Perhaps the software could be tweaked to avoid such a thing?

28 mai 2024
Logo de iTrack Ltd.

Réponse de iTrack Ltd.

Hello,

Thank you for the feedback. Our software team works tirelessly, coming up with new fixes and tweaks to make the software more enjoyable and easier to use all the time. Please let us know if there is anything else we can do for you!

Thanks , iTrack Ltd.

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