I had an issue with a product that I ordered. I raised a query online and I was very well looked after by Jade. She called me personally to apologise and to offer a resolution. I knew it was a simple... Voir plus
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Lisez les avis des autres
Delivery was swift, everything was well packaged and protected. No leaking product and the flavours were amazing. Second order through this website will be a repeat customer.
I has an issue with an IVG PRO2 device. I received a personal response from their customer care team basically within minutes of me sending an online message and a new device being ordered by them f... Voir plus
Great customer service. Huge thank you to Jade Halliday who always replied promptly and with such care. Always order from here, never fails! Thank you
À propos de l'entreprise
Écrit par l'entreprise
I Vape Great (IVG) was established in 2016 in Preston, UK, with a vision to become the world’s leading vape brand, known for excellence, innovation, and trust. We want to help millions of smokers around the world make the switch to vaping, through bold flavour, innovative products, and uncompromising quality. IVG is one of the largest international vaping brands, serving customers in 100+ countries. With over 60 awards, we continue to set the industry standard. We’re providing adult smokers a trustworthy, premium alternative to cigarettes. Vaping should be an experience that inspires change and makes switching simple. Unlock exclusive savings and earn points on every purchase by joining our rewards programme today. It's our way of saying thanks for being part of the community! IVG is the adult smoking alternative.
Coordonnées de contact
Acme Vape Ltd, New City House, Floor 6 and 7, 57 - 63 Ringway,, PR1 1AF, Preston, Royaume-Uni
- customercare@ivapegreat.com
- ivapegreat.com
4,6
Excellent
714 avis
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Réponse de I Vape Great
Hi,
Thank you so much for your fantastic review!
We're delighted to hear that you were happy with our fast dispatch, reasonable prices, and overall service. Your kind words mean a lot to the team.
We really appreciate your support and look forward to serving you again soon!
Kind regards,
The IVG Team
Excellent will use again
Ordered for the first time quick and speedy no mistakes will order from here Everytime now
16 juin 2026
Amazing customer service
I had an issue with a product that I ordered. I raised a query online and I was very well looked after by Jade. She called me personally to apologise and to offer a resolution. I knew it was a simple error but was duly resolved by Jade with excellent service. Mistakes happen and service amazing so full 5 stars!
22 juin 2026
Réponse de I Vape Great
Hello,
Thank you so much for your kind words and for taking the time to leave this review!
We’re really glad Jade was able to help you and get everything sorted quickly for you. She’ll be really pleased to hear your feedback.
Mistakes can happen from time to time, but we always aim to put things right as smoothly as possible, so it’s great to know you felt well looked after.
We really appreciate your support and the 5 stars ⭐
Kind regards,
The IVG Team
Brilliant company
So many flavours ti choose from and vapes to choose and the website is so easy to use and when ordering it cane so quick highly recommend
18 juin 2026
Réponse de I Vape Great
Hello Ross,
Thank you so much for your lovely review!
We’re really glad you’re enjoying the range of flavours and devices, and that you found the website easy to use. It’s great to hear your order arrived quickly too 😊
We really appreciate the recommendation and your support! ⭐
Kind regards,
The IVG Team
Quick delivery…actually deliver next…
Quick delivery…actually deliver next day as advertised!
18 juin 2026
Easy to use and fast
Easy to use and fast, efficient quality service. Value for money and speedy delivery
17 juin 2026
Very good discounts easy navigation…
Very good discounts easy navigation though website very quick delivery with dpd would recommend
17 juin 2026
Réponse de I Vape Great
Hello Robert,
Thanks so much for your kind feedback, we really appreciate you taking the time to share it.
It’s great to hear you found the website easy to use, enjoyed the discounts, and had a smooth experience with quick DPD delivery. We’re really glad everything arrived quickly and that you’d recommend us.
Thanks again for your support, it means a lot to the team!
Kind regards,
The IVG Team
Great value .Im gutted that you don’t…
Great value .Im gutted that you don’t do raspberry stix flavour anymore .The strawberry sensation is a good flavour.
15 juin 2026
first class next day delivery
17 juin 2026
Great website to order from
Great website to order from. Everything I wanted was in stock and delivered 48 hrs later.
15 juin 2026
It was delivered very quickly and was…
It was delivered very quickly and was very affordable
17 juin 2026
Very happy with my purchase and…
Very happy with my purchase and delivery was very quick and the prices are good
15 juin 2026
Fast reliable delivery
Fast reliable delivery, xl35 is their best product to date! Classic menthol is helping to reduce my nicotine intake.
15 juin 2026
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