Another great service from Fadi at iMobile Chelmsford today. Did me a good deal on a new Samsung last year and now sorted my son today. Definitely recommend!!!
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Lisez les avis des autres
I'm really disappointed, even 1 star is too much.Placed my order 5days ago,RM 24hrs and I'm still waiting. Contacted customer service and I've been told the order has been despatched????? RM trackin... Voir plus
Sahil was very helpful with me choosing new flavours. He went out of his way to help me choose a new favourite flavour of vape. Red apple ice. Amazing offers and helpful staff. Will definitely be retu... Voir plus
L'entreprise a répondu
Fahad and Mudassar are amazing in the shop always giving good service to customers. Best prices in town, definitely recommended. amazing place to get your vapes and other phone related stuff.
À propos de l'entreprise
Écrit par l'entreprise
IVAPE is a well-established vaping brand that's quickly rising to become a leading supplier in the UK.
Coordonnées de contact
69 High Street, CM1 1DH, Chelmsford, Royaume-Uni
- 08006889399
- info@ivapestore.co.uk
- ivapestore.co.uk
3,8
Bien
116 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Scam
First time purchasing online as it was very decent price. Red flag was not using PayPal and second thing is that i bought 4 disposal vape and one was faulty. I have email and text them but they avoid responding to me. Just for 8 pounds, makes me laugh. DONT NOT BUY FROM THEM, rather spend few quid and getting from a trusted seller
10 mai 2024
Avis spontané
DO NOT BUY FROM THEM!!
DO NOT BUY FROM THEM!!! STAY AWAY THEY TAKEN MY MONEY AND DID NOT POST ITEMS CANNOT GET ANY REPLIES EITHER STAY AWAY CON ARTIST !!!!!
1 mai 2024
Avis spontané
Not only have I ordered twice from…
Not only have I ordered twice from there. Both times the flavour isn’t available but still on the system. First order had to wait an additional week for it to be delivered. Second one said been delivered and no item. So called manager at the store most unhelpful ever and still no order when I was told it would be delivered today after the cock up from them. I want my money back! Crappest customer service I’ve experienced
10 mai 2024
Avis spontané
I have been trying to contact this…
I have been trying to contact this company via WhatsApp and email for a while now. My parcel had been delayed and I have tried to get help chasing it up but had no response. Then my parcel finally got delivered but there was nothing in it. (Which is obviously why it took ages to get here) I have sent emails and WhatsApps requesting for a refund or for it to be replaced but they are just ignoring me. I can see they are reading the WhatsApps so I just don't understand why they aren't responding. Really don't want to have to go through my bank and I was hoping to get it sorted without having to resort to a negative review on Trustpilot.
3 mai 2024
Avis spontané
Taken my money when didn’t have product and ignoring requests for refund
Made order
Contacted a few days later to be advised that the items weren’t in stock.
I requested a refund.
It’s now over 2 weeks later and I’m £120 out of pocket with my messages being ignored. I’ve had to raise a dispute with my bank. I can’t afford this, it’s an absolute disgrace.
15 janvier 2024
Avis spontané
Réponse de iVape
We are sorry to hear about your negative experience. To investigate further, could you please provide us with specific details, such as the date, time, and nature of the issue? We value your feedback and want to improve our services. Please share this information via email at support@ivapestore.co.uk
Tried to contact them to cancel an…
Tried to contact them to cancel an order and haven’t received a reply, sent 2 messages and got an automated response but haven’t had a cancellation email or the product yet. Edit reply: can you just refund me for my order thanks. Sent more emails but no reply, can you just email and refund me? Will never use this company again! Bank is now dealing with this
2 décembre 2023
Avis spontané
Réponse de iVape
We are sorry for the delay in order. Please contact our helpline on 0800 688 9399 so we can resolve your issue ASAP.
Can't fault the service
Can't fault the service! Couldn't do anymore to help - thank you
2 novembre 2023
Avis spontané
Réponse de iVape
Thanks for your kind words and for being a fantastic customer.
Friendly staff and always fully stocked
27 octobre 2023
Avis spontané
Réponse de iVape
Thanks for your kind words and for being a fantastic customer.
Sahil is amazing and helpful.
Sahil was very helpful with me choosing new flavours. He went out of his way to help me choose a new favourite flavour of vape. Red apple ice. Amazing offers and helpful staff. Will definitely be returning many times! Thank you Sahil
12 octobre 2023
Avis spontané
Réponse de iVape
We are happy you’re pleased with the results and that we were able to help. If there’s anything else we can do to help, please let us know. Thanks for your positive review and we’re looking forward to your next visit.
Great prices and good selection of vapes
25 septembre 2023
Avis spontané
Réponse de iVape
Thanks for your trust, we’re thankful for amazing customers like you.
Sahin was fantastic today & very…
Sahin was fantastic today & very helpful.
22 septembre 2023
Avis spontané
Réponse de iVape
Thanks for your kind words and for being a fantastic customer.
Réponse de iVape
Thanks for your kind words, We ‘re grateful for your feedback.
Réponse de iVape
Thanks for your kind words, We ‘re grateful for your feedback. We will try our best to focus on our business hours. Thanks for highlighting the issue.
sahil has the best customer service !!
9 septembre 2023
Avis spontané
Réponse de iVape
Thanks for your kind words and for being a fantastic customer.
Amazing service from sahil and great…
Amazing service from sahil and great prices.
9 septembre 2023
Avis spontané
Réponse de iVape
Thanks for your kind words, We ‘re grateful for your feedback.
Always excellent friendly service
Always excellent friendly service
Sahil
9 septembre 2023
Avis spontané
Réponse de iVape
Thanks for your kind words and for being a fantastic customer.
really good service and better…
really good service and better experience i have ever had
8 septembre 2023
Avis spontané
Réponse de iVape
Thanks for your trust, we’re thankful for amazing customers like you.
Love these guys always have what vape I…
Love these guys always have what vape I need! Always very friendly!
8 septembre 2023
Avis spontané
Réponse de iVape
Thanks for your kind words and for being a fantastic customer.
Really good customer service and have…
Really good customer service and have best flavour and quality.
8 septembre 2023
Avis spontané
Réponse de iVape
Thanks for your kind words, We ‘re grateful for your feedback.
Fabulous service and great choice
7 septembre 2023
Avis spontané
Réponse de iVape
Thanks for your kind words, We ‘re grateful for your feedback.
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