Jackson-Stops Avis 

546
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I’ve received an excellent service from the beginning of my tenancy to the end. Jackson stops Newmarket branch secured me a tenancy via my insurance when I had to have major renovations to my home whe... Voir plus

Noté 5 sur 5 étoiles

We used the Newmarket office and their service has been outstanding. Chloe has gone above and beyond throughout all our dealings with them. Nothing was ever too much trouble, very friendly, efficient... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We set Jackson Stops the challenge of selling our house in a very difficult market. They produced good quality promotional material and posted effectively on the main sites. After a number of non star... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jackson Stops - and Sylwia in particular have been extremely helpful throughout the process of renting my apartment - it's been a long time since I rented a property and Im grateful to have found a pl... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agents immobiliers
  2. aussi dans
  3. Agence immobilière

Écrit par l'entreprise

Jackson-Stops was founded by Herbert Jackson-Stops in 1910. Since then, the business has grown from a single office in Towcester Town Hall to over 40 offices across the country. We are proud to be part of a prestigious national brand and, as a focused team, work hard to deliver a committed, personal service to our clients at all times, on an informed local level. Above all, we’re here to help. Should you be thinking of selling or letting or would just like some advice on the local property market, please get in touch.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

546 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,7

Tous les avis

(546)

42 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Marco has been very efficient & helpful.

Marco has been very efficient & helpful.

26 mars 2025
Avis spontané
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Réponse de Jackson-Stops

Dear Liz, thank you for your five-star review and we are pleased that Marco was efficient and helpful. With best wishes from everyone at Jackson-Stops.

Noté 5 sur 5 étoiles

Hunting for a suitable property in Chichester

Hunting for a suitable property in central Chichester proved challenging but after a number of disappointing searches, Jackson Stops recognised the challenge and instantly produced the star property! Andrew Richardson listened to our request, showed us a property 30 minutes later, and we were immediately bowled over. 4 months later we are happily installed. Splendid service from Andrew, ably assisted by Phil in the Chichester office, helped us through the process most professionally and with charm.

11 octobre 2024
Avis spontané
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Réponse de Jackson-Stops

We are so pleased that you had such a positive experience when searching for a home with our Chichester branch, and that you are now happily in your new home! Thank you for taking the time to leave a five-star review about your experience. With best wishes from everyone at Jackson-Stops.

Noté 5 sur 5 étoiles

Washing machine replacement

My washing machine broke, which is less than ideal with two teenagers:) I emailed Jackson-Stops and property manager Marco Correia and Georgie Tilby (maintenance team) organised for someone to come out the next day (Friday). They then had it replaced by the following Tuesday. Very efficient service. Thank you! Much appreciated:)

19 mars 2025
Avis spontané
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Réponse de Jackson-Stops

Dear Jodie, we are delighted to have been of service. Thank you for your five-star review. With best wishes from everyone at Jackson-Stops.

Noté 5 sur 5 étoiles

Amazing team!

Chloe and the team were amazing. They helped find a house before it was even on the market!

13 mars 2025
Avis spontané
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Réponse de Jackson-Stops

Dear Mark, it is wonderful to hear about your positive experience with Chloe and the team, and thank you for your five-star review. With best wishes from everyone at Jackson-Stops.

Noté 5 sur 5 étoiles

We have just completed on our house…

We have just completed on our house move with Toby, Guy, Trudy, Freddie and the team in Lindfield - they are fantastic and all need a mention! They worked incredibly hard throughout the process and know their stuff better than anyone. Fantastic network which resulted in an offer, a subsequent exchange and completion (and exactly when they said we would). Hugely trustworthy, and such lovely people to deal with. Can't recommend enough!

3 mars 2025
Avis spontané
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Réponse de Jackson-Stops

Dear Sarah, we are delighted that Toby, Guy, Trudy and Freddie worked incredibly hard for you and that their support resulted in an offer and subsequent completion. With best wishes from everyone at Jackson-Stops.

Noté 5 sur 5 étoiles

Well looked after by the team at…

Well looked after by the team at Newmarket and kept up to date with the selling process. Timeline for the sale was as expected and lovely brochure put together for the house details. Thank you to Sam and Lottie especially

28 février 2025
Avis spontané
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Réponse de Jackson-Stops

Dear Melanie, a lovely review - thank you, and we are pleased that you were well looked after by the team! With best wishes from everyone at Jackson-Stops.

Noté 2 sur 5 étoiles

Poor management of maintenance and low respect for customers

Our initial experience with dealing with this agency was positive. They were helpful finding a property that suited and dealing with the initial lease set up. However, after moving in it was clear that many maintenance issues in the property has not been adequately dealt with. Multiple issues needed repair and even three months after moving in we are still awaiting resolution of some of these. If communication and courtesy had been offered for example a call to explain what was happening and when resolution could be expected I might be less disappointed. However, what we received instead was complaints about the landlords expenses, blame directed at tradespeople, and weak justifications. Is it too much to expect that a fireplace be repaired in winter within 3 months? Or that a kitchen sink be able to be used? I have no idea how many days myself or my partner have had to stay home from work, send emails, make phone calls to get these basic issues addressed. I honestly have no idea if this is just a super cheap landlord who is refusing to get repairs done or if someone has just completely dropped the ball at the Wimbledon branch but rather than call to be rude and tell me off an apology would not go astray.

27 février 2025
Avis spontané
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Réponse de Jackson-Stops

Dear Merrie, we are sorry to read your review, but I understand that our Head of Property Management has been in touch to discuss this further with you. Kind regards, Katie - Customer Relations.

Noté 5 sur 5 étoiles

A job very well done

Exceptionally helpful, reassuring & proactive support from Philip, Michelle and the team. I would recommend J-S to anybody wanting to see a house in Dorset.

26 février 2025
Avis spontané
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Réponse de Jackson-Stops

Dear Nick, a great five-star review from you - thank you, and it is good to hear that you would recommend Philip, Michelle and the Dorset team to anyone looking to sell their property. With best wishes from everyone at Jackson-Stops.

Noté 5 sur 5 étoiles

Mill House, Fordham, Cambs

Jackson-Stops made a very thorough job of marketing materials and advised well on current prices. The house viewings were carefully handled and Lottie in particular was always quick to respond to queries. This made the whole stress of moving much more tolerable. Thanks again to all Newmarket staff for making the move comfortable.

17 février 2025
Avis spontané
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Réponse de Jackson-Stops

Thank you for your five-star review and for taking the time to leave it. It's wonderful to hear that the marketing materials were thorough, and that Lottie - as always - handled your house move with responsiveness. With best wishes from everyone at Jackson-Stops.

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service, communication and we even got a bottle of bubbly when we picked up the keys!

The level of communication was the best thing to remove uncertainty during what can be a stressful time of moving house.

17 février 2025
Avis spontané
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Réponse de Jackson-Stops

Dear Beth, we are delighted you felt the service you received was brilliant, and that the level of communication you experienced was helpful in removing uncertainty from your house move. Thank you for taking the time to leave a review for us, and best wishes from everyone at Jackson-Stops.

Noté 5 sur 5 étoiles

Emma and Ed were very responsive and…

Emma and Ed from the Newmarket Office were very responsive, professional and helpful throughout the sale of our mother's property.

17 février 2025
Avis spontané
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Réponse de Jackson-Stops

Dear Julie, thank you for your five-star review about the support you received in the sale of your mother's house, and I will pass on your positive words to Emma and Ed. With best wishes from everyone at Jackson-Stops.

Noté 5 sur 5 étoiles

I wanted to say a huge thank you to…

I wanted to say a huge thank you to Esta - she's an incredible agent. We were in chain together and Esta really did go above and beyond!! nothing was too much for her, in fact I haven't been this impressed with a fellow agent in a long while. She did everything to help the chain to exchange and we finally exchanged today :) I cannot recommend Esta enough - if you are selling in their area please use her. Regards Hayley Higgs

14 février 2025
Avis spontané
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Réponse de Jackson-Stops

Dear Hayley, a lovely review - thank you, and we are delighted that you were impressed with Ella's support. With best wishes from everyone at Jackson-Stops.

Noté 5 sur 5 étoiles

Excellent service

From a buyer's perspective, I found Jackson Stops to be very professional, competent, friendly, responsive and motivated. They did all they could to expedite a protracted/difficult conveyancing process. Would not hesitate to engage their services when selling in the future.

31 janvier 2025
Avis spontané
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Réponse de Jackson-Stops

We are very pleased indeed that you would engage our services again after your positive experience with us. Thank you for your five-star review. With best wishes from everyone at Jackson-Stops.

Noté 5 sur 5 étoiles

Selling with confidence…

We have recently been through the process of selling a house for my Sister. Due to outside forces the task took a while to complete .Thankfully we had Jackson- Stops .co.uk and their Anthony Inskip working tirelessly for us. Their knowledge of the sales market and list of contacts allowed us to be confident that everything would work out in the end and it did.

7 février 2025
Avis spontané
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Réponse de Jackson-Stops

Dear Martin, we are pleased that the sale of your sister's house is now complete, and delighted to know that Anthony and his team gave you confidence throughout your experience with us. With best wishes from everyone at Jackson-Stops.

Noté 5 sur 5 étoiles

Fantastic friendly Agents.

Extremely professional yet such a caring personal touch. Helpful advice all along the way.

7 février 2025
Avis spontané
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Réponse de Jackson-Stops

Dear Janet, thanks for leaving a five-star review! It's great to hear that you received a professional, personal service. With best wishes from everyone at Jackson-Stops.

Noté 5 sur 5 étoiles

Stellar service

The team were excellent from start to finish - marketing a property with some challenges but these were overdone and a very successful sale went ahead. Toby, Freddie, Guy and Trudi provided a top notch service and I would heartily recommend them to anyone. Jerry

5 février 2025
Avis spontané
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Réponse de Jackson-Stops

Dear Jerry, a wonderful review - thank you, and we are very pleased to hear that our Mid Sussex team was excellent from start to finish. We are also delighted that you would recommend our team. With best wishes from everyone at Jackson-Stops.

Noté 5 sur 5 étoiles

The Value of a Good Estate Agent

James from the Stockbridge office in Hampshire attended to the sale of our property. His patience and professionalism in a tricky chain, meant we were able to sell our home. Thank you for going the extra mile on completion day. Brilliant. 👏

5 février 2025
Avis spontané
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Réponse de Jackson-Stops

Dear Michael, thank you for leaving a five-star review about your experience selling your home with James at our Stockbridge branch. We are very pleased to hear that you were dealt with professionally and with patience, and that James went the extra mile on completion day. With best wishes from everyone at Jackson-Stops.

Noté 5 sur 5 étoiles

Helpful staff

Helpful staff, made the negotiations work and kept good contact with the vendors and us to make the purchase as easy as it could be.

16 janvier 2025
Avis spontané
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Réponse de Jackson-Stops

Hi, and thank you for your five-star review. We are delighted to read that we made your purchase as easy as it could be. With best wishes from everyone at Jackson-Stops.

Noté 5 sur 5 étoiles

Brilliant service from Jackson-Stops at the Mid…

Everyone at Jackson-Stops at the Mid Sussex office have provided me with a brilliant home selling experience. The service I received was highly professional, very caring and friendly and led to a quick and successful sale. I cannot recommend them highly enough!

25 novembre 2024
Avis spontané
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Réponse de Jackson-Stops

Dear Anne, thank you for your five-star review, and we are pleased the service you received was professional, caring and friendly. With beast wishes from everyone at Jackson-Stops.

Noté 5 sur 5 étoiles

Exceptional Support from Emma at Jackson-Stops – Our Dream Home Secured!


Here’s the revised review with a special mention for Emma:

We are thrilled to share our heartfelt gratitude for Emma from Jackson-Stops, who made securing our first home an incredible experience. From the very beginning, Emma demonstrated exceptional professionalism, expertise, and genuine care. She took the time to understand our needs, ensuring we found the perfect home that matched our vision and budget.

Emma guided us through every step of the process with patience and clarity, making what could have been overwhelming feel seamless and exciting. Her keen negotiation skills and attention to detail were remarkable, and her personalized approach made us feel like her top priority.
Thanks to Emma and the team at Jackson-Stops, what felt like a daunting journey turned into one of the most rewarding experiences of our lives. We wholeheartedly recommend Emma and Jackson-Stops to anyone looking for a dedicated, knowledgeable property agent. Thank you, Emma, for helping us start this new chapter!

4 décembre 2024
Avis spontané
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Réponse de Jackson-Stops

Dear Nadeera, a wonderful five-star review - thank you. We will pass on your kind words to Emma. With best wishes from everyone at Jackson-Stops!

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