Jacobs Clinic Avis 

5
•
TrustScore 4 sur 5

4,0

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À propos de l'entreprise

  1. Clinique de santé mentale
  2. Hôpital psychiatrique
  3. Psychiatre
  4. Service de santé mentale

Écrit par l'entreprise

Jacobs Clinic is a private mental health clinic in Manchester that provides assessment, diagnosis and treatment for ADHD and assessment for Adult Autism by highly experienced GMC registered specialist doctors.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

5 avis

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4,0

Tous les avis

(5)

2 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I was transferred to Jacobs Clinic…

I was transferred to Jacobs Clinic after being under another well known company previously. I was nervous to meet a new practitioner with my anxiety but I had no need to worry.
Dr Jacob was amazing from the second our first meeting began.
I can’t recommend this company enough for their professionalism, compassion and dedication. I’ve felt listened to and that my consultant was very knowledgeable in what I needed and within a very small space of time my medication had been adjusted to what I actually needed and has left me feeling good again.
Aftercare has been amazing and when I had an issue with my chemist and the prescription I was anxious thinking I would be a bother phoning for help, it was sorted out immediately for me with helpfulness and I felt like nothing is too much.
Thank you so much for the help and support.

2 juin 2026
Avis spontané
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Réponse de Jacobs Clinic

Thank you so much for taking the time to leave such a thoughtful review. We understand that changing providers can feel daunting, especially when managing anxiety, so we are delighted to hear that Dr Jacob helped you feel comfortable and supported from the very beginning.
Providing compassionate, personalised care is extremely important to us, and we're pleased that you felt listened to throughout your treatment journey. It's wonderful to hear that your medication review has had such a positive impact and that you are feeling much better as a result.
We are also glad that our team was able to resolve the prescription issue quickly and provide the support and reassurance you needed. We always want our patients to feel comfortable reaching out to us whenever they need help.
Thank you again for your kind words and recommendation. We wish you all the very best for the future. Take care

Noté 5 sur 5 étoiles

We are so grateful to Dr Sree Ukkadam…

We are so grateful to Dr Sree Ukkadam for her exceptional care and professionalism. After the initial consultation and assessments, we had a couple of monthly follow ups with Dr Sree and we have now moved over to shared care, with a review every six months. We are happy to reccomended her excellent service to others.

5 mai 2026
Avis spontané
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Réponse de Jacobs Clinic

Thank you so much for taking the time to leave such a kind review.
We are happy to hear that you have had a positive experience with Dr Sree Ukkadam and that you felt well supported throughout the assessment and follow-up process. Providing high-quality, personalised care is very important to us, and it is wonderful to know that the transition to shared care has gone smoothly.
We appreciate your recommendation and your trust in our service. We wish you all the very best moving forward and look forward to continuing to support you through your six-monthly reviews.

Noté 5 sur 5 étoiles

Private Paeditaric ADHD Assessment

My family member has been under the care of Jacobs Clinic for a private paediatric ADHD assessment, and subsequent medication titration and review appointments. From the beginning, we have experienced excellent communication and professionalism from the Jacobs Clinic Team, and exceptional care under Dr Ukkadam. The assessment and medication titration process is thorough and robust to NICE guidelines, and I have every confidence in the team and quality of service, so much so that I have recommended the clinic to colleagues and friends who are looking to take the route of private ADHD paediatric assessments.

12 juin 2025
Avis spontané
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Réponse de Jacobs Clinic

Thank you for your thoughtful and detailed review. We are happy to hear that your family member had a positive experience with both Dr Ukkadam and the Jacobs Clinic team throughout the assessment, medication titration and follow-up process.
Your kind words regarding our communication, professionalism and clinical standards are greatly appreciated. We are also grateful for your recommendation to colleagues and friends.
Thank you again for taking the time to share your experience. We wish your family member continued success and wellbeing, and we look forward to supporting them in the future as needed.

Noté 1 sur 5 étoiles

Lack of care, empathy and professionalism

We contacted Jacob's clinic having had a frightening lack of care for my husband within the NHS. Having spoken to the team and shared some of the challenges we awaited a call back which was arranged. My husband was nervous beforehand and anxious and the call never came. I chased this up for him the following morning and finally one of the Dr's called him back to say that he was too complex a case ( without speaking to him) and that he needed NHS care. Which we can't get which is why we contacted the clinic. The shocking lack of empathy and understanding of the impact this message and it's delivery could have on someone really struggling to reach out and get support is worrying and very disappointing. My husband is still reeling from this now and the feeling that he is in someway a lost cause having repeatedly asked what was so complex and not being given an answer. Had we both not chased this clinic up a total of 3 times would they have even bothered to answer? We will never know but what I would say is think twice before letting your loved ones who may be struggling interact with this company. Having read their advertised services our experience has been the exact opposite.

5 mars 2025
Avis spontané
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Réponse de Jacobs Clinic

Thank you for your feedback. We are sorry that we were not able to meet your expectations and also that we were not able to take on the care of your husband. Please be assured that we seek to manage patient expectations carefully, operate within professional and regulatory boundaries, signpost to other services where appropriate and have the safety of our patients at the heart of all that we do. It would not be appropriate to go into the detail of your husband’s case in this response but we would be happy to discuss it further if you would like to contact us again.

Noté 5 sur 5 étoiles

Absolutely wonderful company

Absolutely wonderful company. The staff are so lovely, kind, and understanding. And they go above and beyond to help. I was originally with ADHD360, who were fab, so I was anxious about being transferred to Jacobs. But they have been amazing, and so informative about the situation surrounding medication shortages too. I'm more than grateful for the experience I've had with them. Thank you to everyone who dealt with my case!

7 mars 2024
Avis spontané
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Réponse de Jacobs Clinic

Thank you for giving our first Trust Pilot review organically which is rated 5-star. We are happy to have been helpful, supportive and been able to prescribe suitable medication to navigate our patients through the unprecedented shortage of ADHD medications. Our aim is to provide the best service for our patients by the most competent experienced doctors and admin staff.

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