Jakeandkelly Avis 

27
•
TrustScore 3 sur 5

3,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

So I was looking for a birthday dress, I went through multiple websites(and I literally mean 100s of them) Iooked at almost 300+ dresses. I’m turning 24 next month so I wanted something really special... Voir plus

Noté 1 sur 5 étoiles

Hi I placed an order on the 31st of August that I needed for an occasion. I emailed numerous of times and no response. I finally recieved the order today. I was actually appalled and disgusted with... Voir plus

Noté 1 sur 5 étoiles

Ordered two dresses from their website. Arrived but just didn't suit. Emailed to request returns slip as was advised to do on their website when requiring a return of item. I first emailed on 2nd Oct... Voir plus

Noté 5 sur 5 étoiles

The website was easy to navigate and there was help on the website to ensure you found your perfect fit.

3,1

Moyen

TrustScore 3 sur 5

27 avis

5 étoiles
4 étoiles
3 étoiles
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1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 42 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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3,1

Tous les avis

(27)

27 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Hi I placed an order on the 31st of…

Hi I placed an order on the 31st of August that I needed for an occasion. I emailed numerous of times and no response. I finally recieved the order today. I was actually appalled and disgusted with my order. It was cream with brown pokidots and not to mention the quality was disgraceful when online as advertised was white with black pokidots. The outfit advertised was nothing like what I recieved!i waited for nearly two months for this order. I should have been refunded considering the length of time it took.

8 octobre 2026
Avis spontané
Noté 1 sur 5 étoiles

Ordered two dresses from their website.

Ordered two dresses from their website.
Arrived but just didn't suit. Emailed to request returns slip as was advised to do on their website when requiring a return of item. I first emailed on 2nd Oct again on the 6th and 7th Oct to receive radio silence. This company's customer care is non existent and I and would strongly advise people not to purchase from them. This is very frustrating especially when you have spend over 100euro on dresses. A response from this company on this is required ASAP!!

2 octobre 2026
Avis spontané
Noté 1 sur 5 étoiles

SCAMMMM

SCAMMMM. DO NOT ORDER FROM HERE. They are dishonest scammers. I tried to return an item because I found out they bought it from Amazon for a fraction of the price and tried to up sell it to me. Awful quality. But they told me to return it to China. The return cost me €25 and they don’t send you the refund money!
Worst online shopping experience ever.

5 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

So I was looking for a birthday dress

So I was looking for a birthday dress, I went through multiple websites(and I literally mean 100s of them) Iooked at almost 300+ dresses. I’m turning 24 next month so I wanted something really special this year. This particular dress stuck on to me for the longest time. I mean I couldn’t get over it at all. I am so so happy that I made the right choice. It’s the most unique dress I saw out there. Love it!!!

4 octobre 2026
Avis spontané
Noté 1 sur 5 étoiles

Absolutely shocking company advice is…

Absolutely shocking company advice is not to buy anything from them. They are not in Malahide as stated on website, they are based in China. Bought a dress… shocking material very cheap made dress cost €49.99 cost me €15 to post back for a refund
Absolute dirt

15 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Reported to the Irish Competition and…

Reported to the Irish Competition and Consumer Protection Commission. CCPC for investigation.

Claiming to be Irish brand but items shipping from China.
WEBSITE USING SOMEONE'S HOME ADDRESS
Company name: Jake & Kelly
Address: 36 Seabury Rd, Yellow Walls, Malahide, Co.
Dublin, K36 HY57, Ireland

9 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Avoid purchasing from this website

This website has a Dublin address but returns have to be sent to China. The items are very poor quality and not as advertised. Delivery is not as stated on the websites. The entire website is misleading and I would NOT recommend purchasing from them.

28 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

I had such a good experience purchasing…

I had such a good experience purchasing off this website it was so easy and straightforward the whole way, I also loved the sizing help as-well would definitely recommend this website and delivery service is brilliant.

28 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing collection!!The dress is…

Amazing collection!!The dress is actually super flattering and exactly what I need to be wearing as a wedding guest. Highly recommend it and very impressed with the entire collection.

23 septembre 2026
Avis spontané
Logo de Jakeandkelly

Réponse de Jakeandkelly

Thank you so much for your fantastic review 🤍

We’re delighted to hear that you love the collection and that the dress is flattering and perfect for the wedding occasion you had in mind. It’s wonderful to know that you’re also impressed with the wider collection!

Thank you for your kind recommendation and support. We look forward to welcoming you back to Jake & Kelly ✨

Kind regards,
Jake & Kelly

Noté 5 sur 5 étoiles

Beautiful clothes

Beautiful clothes, sizing well explained, ordering is easy and straightforward.

22 septembre 2026
Avis spontané
Logo de Jakeandkelly

Réponse de Jakeandkelly

Thank you so much for your wonderful review 🤍

We’re delighted to hear that you love our clothing and found the sizing information clear and helpful. It’s great to know that you also found the ordering process easy and straightforward.

Thank you for your trust and support. We look forward to welcoming you back to Jake & Kelly ✨

Kind regards,
Jake & Kelly

Noté 5 sur 5 étoiles

Great design

Great design, good quality clothes.
It is my favourite online shopping store.

21 septembre 2026
Avis spontané
Logo de Jakeandkelly

Réponse de Jakeandkelly

Thank you so much for your lovely review 🤍

We’re delighted to hear that you’re happy with the designs and quality of our clothing. It means a lot to us to know that Jake & Kelly has become your favourite online shopping store!

Thank you for your continued trust and support. We look forward to welcoming you back soon ✨

Kind regards,
Jake & Kelly

Noté 5 sur 5 étoiles

Perfect purchase

The ease at which I found what I was looking for, along with the sizing help was what helped make this purchase flawless.

20 septembre 2026
Avis spontané
Logo de Jakeandkelly

Réponse de Jakeandkelly

Thank you so much for your wonderful review 🤍

We’re delighted to hear that you found exactly what you were looking for and that our sizing guidance helped make your shopping experience smooth and easy. It’s great to know everything came together for a flawless purchase!

Thank you for your trust and support. We look forward to welcoming you back to Jake & Kelly ✨

Kind regards,
Jake & Kelly

Noté 1 sur 5 étoiles

Seems like a Scam company

Seems like a Scam company. Pretending to be Irish based in Malahide. Shipping crap from overseas. AVOID AT ALL COSTS

In response to your reply You're pretending to be based in Dublin, you're shipping from overseas, you're charging customers extortionate fees to return your poor quality products to overseas locations. You should not be allowed to market yourselves as an Irish company when you're not. You're using someone's home address and pretending it's your head office. Your customer service is exceptionally poor and I don't think anyone should buy from you.

11 septembre 2026
Avis spontané
Logo de Jakeandkelly

Réponse de Jakeandkelly

We’re sorry to hear that your experience with our store did not meet your expectations.

We take feedback regarding our products, delivery and business information seriously. However, we do not agree with the characterization of our company as a scam. Any concerns regarding a specific order are best addressed by reviewing the relevant order details rather than making assumptions based solely on a review.

Please contact us at info@jakeandkelly.com with your order number if you have placed an order with us, so we can review your case and assist you further.

Kind regards,
Jake & Kelly

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