Recently bought an engagement ring for my partner, and the experience was amazing from start to finish - both in-store and online. A special thank you to Zoe for all her help.
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Recently bought an engagement ring for my partner, and the experience was amazing from start to finish - both in-store and online. A special thank you to Zoe for all her help.
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I recently bought a luxury watch from James Porter & Son online, having dealt mainly with Claire, with helpful input from Laura and Stuart as well. The price was excellent, the watch was disp... Voir plus
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My now-fiancée and I first visited James Porter & Sons in January, and met with Molly Maciver who shone light on every aspect of designing our ring together. From the daft questions to the hyper-spe... Voir plus
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We bought my engagement ring and our wedding rings from James Porter and the ladies in the shop made both experiences so special. So attentive and listened exactly to what we liked and showed us all t... Voir plus
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James Porter & Son is a family-owned jewellery and watch specialist with three dedicated boutiques located in Glasgow's world-famous Argyll Arcade. Founded over 160 years ago, it is one of Scotland's oldest businesses and is now in its 5th generation with great-great-grandson Simon Porter at the helm. With a rich heritage spanning over a century, this independent establishment has built an unshakeable reputation as one of Scotland's premier destinations for diamond engagement and wedding rings, high-end jewellery, and luxury timepieces. The name James Porter & Son is synonymous with quality, trust, and impeccable craftsmanship. Beyond the glittering displays, what truly sets James Porter & Son apart is their unwavering commitment to customer service. Knowledgeable and friendly staff offer personalised consultations – in-store and online – guiding clients through the process of selecting or even crafting the perfect piece for any occasion, be it an engagement, anniversary, or a gift to mark a significant milestone. With a premier e-commerce platform, James Porter & Son offers a seamless and intuitive online shopping experience with stringent security measures guaranteeing safe transactions and backed by a dedicated customer support team, ensuring timely deliveries and hassle-free returns. Situated in the bustling metropolis of Glasgow, yet offering an oasis of luxury and serenity, James Porter & Son is not merely a store—it is an experience.
24-26 Argyll Arcade, G2 8BA, Glasgow, Royaume-Uni
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Bought a watch from James Porter & Son as a present for my wife who was well pleased with the quality time piece. Order process was simple with a next day delivery.

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Very happy with the service. My watch was dispatched with 1pm next day delivery about an hour after I ordered it online.

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Superb service from Jean and her colleague today. Thankyou for making me so welcome 🙏

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Next-day delivery, friendly attentive staff, and a great price. An ideal holiday watch.

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Online purchase, arrived quickly and very well presented to make it feel a bit special. Very pleased.

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I purchased an unusual, gorgeous white and gold necklace.
It was dispatched promptly.
Beautifully presented.
Very well packaged.
Excellent service

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Great experience with Laura and libby picking a beautiful diamond ring and getting my own wedding band replated 18ct white gold
Thanks so much

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Excellent service. The staff are so kind and patient. We were in multiple times deciding on wedding rings and having sizes adjusted and each time the staff were always so friendly and kind towards us. Would highly recommend this company to anyone wanting to purchase engagement or wedding rings and for any other types of jewellery aswell. They have a very expansive selection.

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A very smooth transaction. Watch turned up in a few days. Didn't fit my wrist, but after speaking with the web team, they have sorted out some extra links to come direct from Seiko. That is true customer service. Buy with confidence.

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Excellent service, watch arrived next day, very well wrapped and in perfect condition. Watch had also been adjusted to my wrist size. Would recommend and will be purchasing from them again.

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The workers in the shop are so nice. I like the watch is beautiful and accurate. It means a lot this watch for me, Argyll Arcade and James Porter & Son are the best places where you can buy a watch. The James Porter & Son website has a perfect design and you can see it is a very respected company in Glasgow and Scotland. It was an order click and collect. Thank you to all the workers who helped me with the watch.

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this is a lovely jewellers - very helpful and friendly service
I bought a ladies Michel Herbelin watch and it’s beautiful - a brilliant sale price and free bracelet adjustment
I will really enjoy wearing it and wouldn’t hesitate to buy from again

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I ordered a watch at an excellent price - always cautious ordering online but reviews here were great. Delivered within a day, great item and gift-wrapped too which was a nice touch. Will definitely use again :)

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Superb experience from start to finish, I have brought 2 x watches from them recently and I am utterly impressed. I delt with Claire both times, she's fanatastic. I highly recommend James Porter & Son. Regards, Peter
Perfect pre purchase phone conversation and faultless on line purchase.

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