James Porter & SonAvis 

562
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Recently bought an engagement ring for my partner, and the experience was amazing from start to finish - both in-store and online. A special thank you to Zoe for all her help.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently bought a luxury watch from James Porter & Son online, having dealt mainly with Claire, with helpful input from Laura and Stuart as well. The price was excellent, the watch was disp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My now-fiancée and I first visited James Porter & Sons in January, and met with Molly Maciver who shone light on every aspect of designing our ring together. From the daft questions to the hyper-spe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We bought my engagement ring and our wedding rings from James Porter and the ladies in the shop made both experiences so special. So attentive and listened exactly to what we liked and showed us all t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijouterie
  2. Bijoutier
  3. Service de réparation de bijoux
  4. Service de réparation de montres
  5. Horlogerie

Écrit par l'entreprise

James Porter & Son is a family-owned jewellery and watch specialist with three dedicated boutiques located in Glasgow's world-famous Argyll Arcade. Founded over 160 years ago, it is one of Scotland's oldest businesses and is now in its 5th generation with great-great-grandson Simon Porter at the helm. With a rich heritage spanning over a century, this independent establishment has built an unshakeable reputation as one of Scotland's premier destinations for diamond engagement and wedding rings, high-end jewellery, and luxury timepieces. The name James Porter & Son is synonymous with quality, trust, and impeccable craftsmanship. Beyond the glittering displays, what truly sets James Porter & Son apart is their unwavering commitment to customer service. Knowledgeable and friendly staff offer personalised consultations – in-store and online – guiding clients through the process of selecting or even crafting the perfect piece for any occasion, be it an engagement, anniversary, or a gift to mark a significant milestone. With a premier e-commerce platform, James Porter & Son offers a seamless and intuitive online shopping experience with stringent security measures guaranteeing safe transactions and backed by a dedicated customer support team, ensuring timely deliveries and hassle-free returns. Situated in the bustling metropolis of Glasgow, yet offering an oasis of luxury and serenity, James Porter & Son is not merely a store—it is an experience.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

562 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(562)

45 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Bought a watch from James Porter & Son…

Bought a watch from James Porter & Son as a present for my wife who was well pleased with the quality time piece. Order process was simple with a next day delivery.

21 octobre 2024
Logo de James Porter & Son

Réponse de James Porter & Son

Thank you Ian! So glad we could help with your purchase, and hope we can do so again in the future :)

Noté 5 sur 5 étoiles

Very happy with the service

Very happy with the service. My watch was dispatched with 1pm next day delivery about an hour after I ordered it online.

21 octobre 2024
Logo de James Porter & Son

Réponse de James Porter & Son

so glad you are happy with your order. We hope we can assist again in the future :)

Noté 5 sur 5 étoiles

Cracking watch

Cracking watch, great, slick service.

16 octobre 2024
Logo de James Porter & Son

Réponse de James Porter & Son

Thank you for the review. We hope we can help again in the future :)

Noté 5 sur 5 étoiles

Superb service from Jean and her…

Superb service from Jean and her colleague today. Thankyou for making me so welcome 🙏

15 octobre 2024
Avis spontané
Logo de James Porter & Son

Réponse de James Porter & Son

Thanks for leaving Jean this lovely review. Your feedback means a lot to us :)

Noté 5 sur 5 étoiles

Prompt delivery

Prompt delivery, good communication
Jewellery as described

2 octobre 2024
Logo de James Porter & Son

Réponse de James Porter & Son

Thank you Lindsay! Glad we could help :)

Noté 5 sur 5 étoiles

Couldn't be better

Next-day delivery, friendly attentive staff, and a great price. An ideal holiday watch.

8 octobre 2024
Logo de James Porter & Son

Réponse de James Porter & Son

So glad you are happy with your order. Glad we could help :)

Noté 5 sur 5 étoiles

Citizen Promaster tough

Online purchase, arrived quickly and very well presented to make it feel a bit special. Very pleased.

13 septembre 2024
Logo de James Porter & Son

Réponse de James Porter & Son

Thank you for the kind feedback, Steven. We're happy to hear how well received the watch and packaging was.

Noté 5 sur 5 étoiles

Necklace.

I purchased an unusual, gorgeous white and gold necklace.
It was dispatched promptly.
Beautifully presented.
Very well packaged.
Excellent service

30 août 2024
Logo de James Porter & Son

Réponse de James Porter & Son

Thank you for leaving us your feedback, Ian. We are delighted to hear you had such a wonderful experience with us.

Noté 5 sur 5 étoiles

Great experience with Laura and libby…

Great experience with Laura and libby picking a beautiful diamond ring and getting my own wedding band replated 18ct white gold

Thanks so much

3 août 2024
Avis spontané
Logo de James Porter & Son

Réponse de James Porter & Son

Hi Allison,

You are most welcome, and we are extremely happy to hear about the wonderful experience you had in store with Laura and Libby — we will make sure to pass this on to the team.

Noté 5 sur 5 étoiles

Excellent service

Excellent service. The staff are so kind and patient. We were in multiple times deciding on wedding rings and having sizes adjusted and each time the staff were always so friendly and kind towards us. Would highly recommend this company to anyone wanting to purchase engagement or wedding rings and for any other types of jewellery aswell. They have a very expansive selection.

25 mai 2024
Avis spontané
Logo de James Porter & Son

Réponse de James Porter & Son

Thank you for the kind feedback, Callum. It's great to hear you had a pleasant experience with us in store.

Noté 5 sur 5 étoiles

A very smooth transaction

A very smooth transaction. Watch turned up in a few days. Didn't fit my wrist, but after speaking with the web team, they have sorted out some extra links to come direct from Seiko. That is true customer service. Buy with confidence.

13 août 2024
Logo de James Porter & Son

Réponse de James Porter & Son

Thank you, Robin.

Pleased we were able to get you some extra links to make the watch fit.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, watch arrived next day, very well wrapped and in perfect condition. Watch had also been adjusted to my wrist size. Would recommend and will be purchasing from them again.

14 août 2024
Logo de James Porter & Son

Réponse de James Porter & Son

Thank you for the kind words, David. Wonderful to hear about your experience with us, and we can't wait to help with any future purchases.

Noté 5 sur 5 étoiles

Watch Seiko Presage Midnight Blue Moon.

The workers in the shop are so nice. I like the watch is beautiful and accurate. It means a lot this watch for me, Argyll Arcade and James Porter & Son are the best places where you can buy a watch. The James Porter & Son website has a perfect design and you can see it is a very respected company in Glasgow and Scotland. It was an order click and collect. Thank you to all the workers who helped me with the watch.

10 août 2024
Logo de James Porter & Son

Réponse de James Porter & Son

Hi Daniel,

That is wonderful to hear. So happy you are pleased with the watch and experience you had ordering to pick-up in store. We look forward to seeing you again.

Noté 5 sur 5 étoiles

excellent jewellers

this is a lovely jewellers - very helpful and friendly service
I bought a ladies Michel Herbelin watch and it’s beautiful - a brilliant sale price and free bracelet adjustment
I will really enjoy wearing it and wouldn’t hesitate to buy from again

13 août 2024
Avis spontané
Logo de James Porter & Son

Réponse de James Porter & Son

Thank you Jan! it was a pleasure and we are so happy we could help with your new watch :)

Noté 5 sur 5 étoiles

I ordered a watch at an excellent price…

I ordered a watch at an excellent price - always cautious ordering online but reviews here were great. Delivered within a day, great item and gift-wrapped too which was a nice touch. Will definitely use again :)

29 juillet 2024
Avis spontané
Logo de James Porter & Son

Réponse de James Porter & Son

Thank you Hollie! Glad we could help! :)

Noté 5 sur 5 étoiles

Great Service

Fantastic service from ordering to delivery. Highly recommended!

22 juillet 2024
Logo de James Porter & Son

Réponse de James Porter & Son

Thanks for taking the time to leave us a review Darren :) Happy to help!

Noté 5 sur 5 étoiles

Superb Experience

Superb experience from start to finish, I have brought 2 x watches from them recently and I am utterly impressed. I delt with Claire both times, she's fanatastic. I highly recommend James Porter & Son. Regards, Peter

30 juillet 2024
Noté 5 sur 5 étoiles

Slick

Slick, great services

29 juillet 2024
Logo de James Porter & Son

Réponse de James Porter & Son

Thanks Jason :) Hope we can assist you again in the future!

Noté 5 sur 5 étoiles

Perfect pre purchase phone conversation…

Perfect pre purchase phone conversation and faultless on line purchase.

24 juillet 2024
Logo de James Porter & Son

Réponse de James Porter & Son

Thanks for taking the time to leave us a review, it means a lot to us! Glad we were able to help with the purchase :)

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus