James Porter & SonAvis 

562
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Recently bought an engagement ring for my partner, and the experience was amazing from start to finish - both in-store and online. A special thank you to Zoe for all her help.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently bought a luxury watch from James Porter & Son online, having dealt mainly with Claire, with helpful input from Laura and Stuart as well. The price was excellent, the watch was disp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My now-fiancée and I first visited James Porter & Sons in January, and met with Molly Maciver who shone light on every aspect of designing our ring together. From the daft questions to the hyper-spe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We bought my engagement ring and our wedding rings from James Porter and the ladies in the shop made both experiences so special. So attentive and listened exactly to what we liked and showed us all t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijouterie
  2. Bijoutier
  3. Service de réparation de bijoux
  4. Service de réparation de montres
  5. Horlogerie

Écrit par l'entreprise

James Porter & Son is a family-owned jewellery and watch specialist with three dedicated boutiques located in Glasgow's world-famous Argyll Arcade. Founded over 160 years ago, it is one of Scotland's oldest businesses and is now in its 5th generation with great-great-grandson Simon Porter at the helm. With a rich heritage spanning over a century, this independent establishment has built an unshakeable reputation as one of Scotland's premier destinations for diamond engagement and wedding rings, high-end jewellery, and luxury timepieces. The name James Porter & Son is synonymous with quality, trust, and impeccable craftsmanship. Beyond the glittering displays, what truly sets James Porter & Son apart is their unwavering commitment to customer service. Knowledgeable and friendly staff offer personalised consultations – in-store and online – guiding clients through the process of selecting or even crafting the perfect piece for any occasion, be it an engagement, anniversary, or a gift to mark a significant milestone. With a premier e-commerce platform, James Porter & Son offers a seamless and intuitive online shopping experience with stringent security measures guaranteeing safe transactions and backed by a dedicated customer support team, ensuring timely deliveries and hassle-free returns. Situated in the bustling metropolis of Glasgow, yet offering an oasis of luxury and serenity, James Porter & Son is not merely a store—it is an experience.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

562 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(562)

45 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

First Class Service

My Fiancé and I purchased an engagement ring approximately two years ago, with multiple diamonds. We were delighted with the professionalism of the ladies in the Argyl Arcade branch and their hospitality. Unfortunately, two years later one of the stones came loose on the ring and was lost. On presenting the ring to the team in the Argyle Arcade branch they decided to investigate the reasons for the stone coming out. After four weeks the shop called us and informed that they would replace the stone and make the ring as good as new at their cost. The quality of the ring repair and assistance from the staff was second to none. I would highly recommend James Porter & Sons to anyone seeking to purchase fine Jewlery, as this level of customer service from a retailer is very rare these days.

James / Cumbernauld

1 décembre 2024
Avis spontané
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Réponse de James Porter & Son

Thank you for the review James! Glad we were able to provide you with your aftercare too and hope to see you again in the future :)

Noté 5 sur 5 étoiles

Watch

Site was easy to use and the watch arrived very quickly.

27 décembre 2024
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Réponse de James Porter & Son

Thank you for the review! We hope we can assist you again in the future! :)

Noté 5 sur 5 étoiles

My gift arrive promptly and in a…

My gift arrive promptly and in a beautiful box and a gift bag . The item was just what I was looking for

27 décembre 2024
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Réponse de James Porter & Son

Thanks for the review Pamela! So glad we could help with your purchase :)

Noté 5 sur 5 étoiles

Thank you David.

Fantastic service and welcoming atmosphere. Great knowledgeable staff, very friendly, make you feel at home. I went in to try an mr-g casio and ended up buying it. Great service from David Whitelaw, very friendly and professional with superb attention to detail. David went the extra mile with me which is the reason I decided to purchase the watch and made the whole experience feel very special. Can't recommend enough, keep up the great work, hope to come back and do further buisness.

16 novembre 2024
Avis spontané
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Réponse de James Porter & Son

Thank you for taking the time out to leave this lovely review! We hope we an assist you again in the future! :)

Noté 5 sur 5 étoiles

Great price n service

Great price n service. Fast delivery.

10 décembre 2024
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Réponse de James Porter & Son

Thanks for taking the time to leave us a review Alan! :)

Noté 5 sur 5 étoiles

Excellent service!

I’ve been looking for this particular watch for months! Loads on the market but at a high price and outside of the UK. I found the watch on the James Porter & Son website at a sale price. I ordered it online and paid with PayPal. I was able to track its journey and it was delivered before 1pm the very next day! An excellent service, from a highly recommended company.

9 décembre 2024
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Réponse de James Porter & Son

Thank you for the lovely feedback! Hope we can assist again in the future :)

Noté 5 sur 5 étoiles

Super easy purchase from their website…

Super easy purchase from their website and promptly dispatch. The watch is beautiful.
The only thing that I would suggest is to have payment options like Klarma for larger payments as applying for an old fashioned loan was a bit off putting, otherwise highly recommended

9 décembre 2024
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Réponse de James Porter & Son

Thanks or the feedback! It is something we hope to add to the site in the new year :) Hope we can assist again in the future!

Noté 5 sur 5 étoiles

Fantastic selection of quality watches…

Fantastic selection of quality watches and when I’ve ordered online the process is smooth and delivery quick! I wouldn’t hesitate to buy from them again.

9 décembre 2024
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Réponse de James Porter & Son

Thanks Eddie! So glad to help :)

Noté 5 sur 5 étoiles

Excellent watch, excellent service

The watch arrived in good time, brilliantly wrapped for its protection whilst in transit. The watch itself is beautiful, I love it.

22 novembre 2024
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Réponse de James Porter & Son

Thanks for taking the time to leave a review! So glad you are happy with your order :)

Noté 5 sur 5 étoiles

Couldn't be better

Great products. Lovely website. Amazingly prompt delivering. Beautiful wrapping. Wonderful.!

29 novembre 2024
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Réponse de James Porter & Son

Thanks for the review Peter! So glad we could help :)

Noté 5 sur 5 étoiles

went in to james porter and son today…

went in to james porter and son today to purchase a watch strap for my husband and was served by a lad i am sure his name was stuart who was absolutely lovely and made my shopping trip a pleasure its not very often in this days you get a service like this he could not have been more helpful an asset to your company.

thank you

29 novembre 2024
Avis spontané
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Réponse de James Porter & Son

Thank you for this lovely review Rebecca :)

Noté 5 sur 5 étoiles

Excellent speedy service

Excellent speedy service. Id wanted an Oris Cotton Candy for a long while and found one for a great price at James Porter & Son. Ordered online as I am nowhere near the area the shop is. Ordered Sunday afternoon and the watch arrived Tuesday morning securely packaged. I would 100% buy another watch from James Porter & Son. Thank you!

18 novembre 2024
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Réponse de James Porter & Son

Thank you Tom! We hope we can help you again in the future!

Noté 5 sur 5 étoiles

Great Sales and Aftercare

I knew what I was after and the James Porter website made it very easy to purchase the watch I wanted. I have since decided I wanted a different strap and, since the watch is German, sent a quick email to ask if they could source one for me. I now have a couple of straps on order without having to pay a ridiculous €50 Euro postage fee! I'm very happy with their service.

14 novembre 2024
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Réponse de James Porter & Son

Thank you Nathan. Your feedback means a lot to us :)

Noté 5 sur 5 étoiles

Excellent

Great service from start to finish.

12 novembre 2024
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Réponse de James Porter & Son

Thank you taking the time to leave us a review :)

Noté 5 sur 5 étoiles

This store is my family’s favourite…

This store is my family’s favourite watch store in Glasgow they have nice variety of watch brands.
Great store, Great service & very helpful l purchased 2 watches from James & Porter a Doxa & Studio Underdog and l loved them both l will go back and buy my 3rd watch Soon.

5 novembre 2024
Avis spontané
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Réponse de James Porter & Son

Thank you for the review Aftab! We look forward to seeing you again for your next purchase :)

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