James Laurence Estate Agents Avis 

125
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The service is seamless, and I must personally mention the role Sonia Kanda played. She showed patience and demonstrated maturity. There were times we (my wife and I) needed to ask questions; she g... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We just signed our tenancy agreement for our new flat. Shannay was incredibly helpful through the whole process, making it easy and helping us by having really quick responses!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Shennay was professional and friendly, confirming the viewing ahead of meeting on the day. She spoke us through what procedures would be done to the property prior to any new tenants moving (e.g clean... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We are currently looking to rent a new property, from the first contact with James Laurence the team have been friendly , efficient and informative . Shennay made what can be stressful, feel relaxed... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence immobilière
  2. aussi dans
  3. Agence de location d'appartements
  4. Consultant immobilier
  5. Évaluateur immobilier
  6. Société de gestion immobilière

Écrit par l'entreprise

James Laurence is an independent, reassuringly local estate and letting agent based in Birmingham and prides itself on providing a complete customer service experience. Established in 2004, James Laurence began in the Jewellery Quarter as a family-run branch, and has grown into a successful estate agency whilst maintaining traditional values. You can rest assured that your dedicated James Laurence team will use its industry knowledge and professional expertise, combined with excellent standards, to exceed expectations, providing you with friendly, honest advice you can trust, whether you are a vendor, landlord, buyer or tenant. Local is at the heart of everything we do. Visit one of our two branches in Chad Square in the heart of leafy Edgbaston or our Birmingham office in the historic Jewellery Quarter and see how James Laurence can help you.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

125 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,6

Tous les avis

(125)

78 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good company

We just signed our tenancy agreement for our new flat. Shannay was incredibly helpful through the whole process, making it easy and helping us by having really quick responses!

29 octobre 2026
Avis spontané
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Réponse de James Laurence Estate Agents

Thank you, Olivia!

Noté 5 sur 5 étoiles

Shennay was really great and assisted…

Shennay was really great and assisted us throughout. Was a quick turnaround for the move and they really helped. Would recommend

28 octobre 2026
Avis spontané
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Réponse de James Laurence Estate Agents

Thank you, Consumer!

Noté 5 sur 5 étoiles

The seamless service by JL Estate Agent

The service is seamless, and I must personally mention the role Sonia Kanda played. She showed patience and demonstrated maturity.

There were times we (my wife and I) needed to ask questions; she gave us a listening ear from enquiry to house occupation.

19 octobre 2026
Avis spontané
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Réponse de James Laurence Estate Agents

Thank you, Obanoyen!

Noté 5 sur 5 étoiles

Excellent Service

I had a fantastic experience dealing with Shennay. She was welcoming, friendly, knowledgeable and professional throughout the entire process.

She explained everything about the property clearly, including how it would be cleaned before the tenant moved in. Her communication was excellent and she kept me updated every step of the way. She sent an email confirmation for the viewing, called me on the day to remind me about the appointment and followed up with an email afterwards. Shennay also sent me the application form for the property promptly.

Thank you Shennay for your outstanding customer service. You are a credit to your team.

7 octobre 2026
Avis spontané
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Réponse de James Laurence Estate Agents

Thank you, Syeda!

Noté 5 sur 5 étoiles

Very quick move in

Sonia was great, viewing arranged quickly and very smooth sailing move in for myself.
Very organised and quick moving to make sure she met my required move in date.

15 octobre 2026
Avis spontané
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Réponse de James Laurence Estate Agents

Thank you, Maisie!

Noté 5 sur 5 étoiles

Best Agents In Birmingham

Second time renting with James laurence and each time they’ve been massive help!! Sonia has helped move into both flats I have rented and she has been nothing but kind and helpful. Thank you Sonia and thank you everyone at James Laurence that have helped!!!

15 octobre 2026
Avis spontané
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Réponse de James Laurence Estate Agents

Thank you, Baran!

Noté 5 sur 5 étoiles

Professional and friendly

Shennay was professional and friendly, confirming the viewing ahead of meeting on the day. She spoke us through what procedures would be done to the property prior to any new tenants moving (e.g cleaning of bathroom and carpet) and was prompt in sharing an application form when requested. Thanks Shennay!

14 octobre 2026
Avis spontané
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Réponse de James Laurence Estate Agents

Thank you, Kea!

Noté 5 sur 5 étoiles

Christina Tzemanaki has been extremely…

Christina Tzemanaki has been extremely professional and helpful in assisting ourselves as landlords and our tenants. Prompt in response and attentive to problems (even before they arise).

15 octobre 2026
Avis spontané
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Réponse de James Laurence Estate Agents

Thank you, JB!

Noté 5 sur 5 étoiles

Thank you!

Thank you to Sonia for her continued patience and support. She was available to speak on the phone or via email and always very professional.

Thank you also to the rest of the team!

15 octobre 2026
Avis spontané
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Réponse de James Laurence Estate Agents

Thank you!

Noté 5 sur 5 étoiles

Had a great experience with all at…

Had a great experience with all at James Laurence. Really impressed with their overall tenacity, efficiency, responsiveness, friendliness and teamwork. They found us a tenant within a couple of weeks and the process to get references and agreements finalised took just a week. Our flat was empty for less than two weeks. Really impressed and grateful as a previous experience with another agent was far from good.
Particularly impressed with Sana, but also initial contact with Henry, and follow ups from Sonia, Shennay, Joseph all very good.

9 octobre 2026
Avis spontané
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Réponse de James Laurence Estate Agents

Thank you, Katie!

Noté 5 sur 5 étoiles

JL Best in Business

We have been with James Laurence for several years now and we find them to always be attentive to our letting needs. In particular Christina is a fabulous property manager who is very responsive to our enquiries.

30 septembre 2026
Avis spontané
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Réponse de James Laurence Estate Agents

Thank you, Harpreet!!

Noté 5 sur 5 étoiles

We are currently looking to rent a new…

We are currently looking to rent a new property, from the first contact with James Laurence the team have been friendly , efficient and informative . Shennay made what can be stressful, feel relaxed , nothing was too much trouble and she answered all our questions thoroughly with a good knowledge of properties and areas . The support didn’t stop there and we have been updated regularly with properties that suit our needs , big thank you to shennay ! Lovely company to deal with

1 octobre 2026
Avis spontané
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Réponse de James Laurence Estate Agents

Well Done, Sally!!

Noté 5 sur 5 étoiles

I have nothing but the best feedback…

I have nothing but the best feedback for my Property Manager Christina Tzemanaki.
Christina is efficient and always professional and kind in her communication and it's only a positive to be working with Christina for this reason, even when dealing with more difficult matters.
I cannot recommend enough!

6 octobre 2026
Avis spontané
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Réponse de James Laurence Estate Agents

Thank you, Tim!!

Noté 5 sur 5 étoiles

I would like to commend the service we…

I would like to commend the service we received from Christina Tzemanaki.
Christina helped us install a new floor in our flat in a very tight time frame. She worked with the contractor to come up with a much better product than we were going to choose. She was very responsive and obviously cares about her clients. Great attitude and work ethic - one of the best we have ever come across.

30 septembre 2026
Avis spontané
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Réponse de James Laurence Estate Agents

Thank you, Steve!!

Noté 5 sur 5 étoiles

Sonia was exceptional

Sonia was exceptional, professional and prompt.
Well done!

30 septembre 2026
Avis spontané
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Réponse de James Laurence Estate Agents

Thank you, AB!

Noté 5 sur 5 étoiles

Excellent service

Very pleased with my experience with James Laurence. The whole letting process was handled quickly and professionally, from photography and advertising through to tenant referencing and move-in.
The team was responsive, well organised and very supportive throughout, which was particularly helpful as I manage the property from overseas.
I would definitely recommend James Laurence and would happily work with them again.

30 septembre 2026
Avis spontané
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Réponse de James Laurence Estate Agents

Thank you, DC Engineers!

Noté 5 sur 5 étoiles

This is the 1st time I have used James…

This is the 1st time I have used James Lawrence and will definitely be using them going forward.
A big thanks to Sonia & Sana who were very helpful and professional durning the lettings process.

20 septembre 2026
Avis spontané
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Réponse de James Laurence Estate Agents

Thank you, Brendan!!

Noté 5 sur 5 étoiles

I had a wonderful experience with Sonia…

I had a wonderful experience with Sonia Kanda, who was incredibly helpful throughout the entire process of securing my flat.

Sonia helped me move into my new flat within just 9 days, and she was always available whenever I had questions or needed assistance. She consistently picked up my calls, took the time to explain each step clearly, and made what could have been a stressful process feel straightforward and easy.

I really appreciate how supportive, patient, and professional Sonia was from start to finish. Her help made a huge difference, and I’m very grateful for everything she did to make the whole process so smooth.

I would highly recommend Sonia Kanda to anyone looking for an estate agent who is genuinely helpful, reliable, and dedicated to her clients.

7 septembre 2026
Avis spontané
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Réponse de James Laurence Estate Agents

Thank you, Raaghavi!

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