Great service. Item was delivered on time for my husband's birthday. I had constant communication about my order via email and WhatsApp. The gift was perfect and my husband loved it.
L'entreprise a répondu
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Great service. Item was delivered on time for my husband's birthday. I had constant communication about my order via email and WhatsApp. The gift was perfect and my husband loved it.
L'entreprise a répondu
I recently bought the Handmade Cleaver CH100 from Jayger, and I’m genuinely impressed. The quality is outstanding — it feels solid and very well-crafted. At 8mm thick, this cleaver is heavy and power... Voir plus
L'entreprise a répondu
I received a Jager knife as a gift however I wanted to purchase a sheath. I emailed the company on a Saturday (US time) and had a response on Sunday. The info they provided did not work for payment h... Voir plus
L'entreprise a répondu
I ordered a damascus half moon knife for my leatherwork and it's absolutely superb! It feels nice in the hand, its very sharp, cuts perfectly with little effort needed. One of the main features i... Voir plus
Welcome to Jayger, where craftsmanship meets culinary excellence. Nestled in the heart of Nottingham, England, we specialize in crafting exquisite handmade kitchen knives and tools. Each piece is meticulously created by skilled artisans using unique materials, ensuring every product is a work of art. Elevate your cooking experience with Jayger's distinctive, handcrafted creations designed to inspire and empower chefs worldwide.
Daybrook Business Center , NG5 6AT, Nottingham , Royaume-Uni
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A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Ordered a set of steak knives. Have followed up to see where the delivery is and no response from 2x emails and multiple attempts to call the number that goes straight to voicemail. Not sure I trust these guys and running out of time to get them for my event now (2 days time). I will be taking this up with my bank to seek a refund as they can't be bothered to respond to me.

Réponse de Jayger
very happy with the product exactly what i order and arrived in very support packaging and driller in good time
On 31st January, I placed an order on Jayger's website for an engraved knife and sheaf. (Order # 1160)
Confirmation was immediate, by email.
According to their terms, delivery is 5-6 working days, yet I have not received a single update since I placed my order.
Yesterday morning, I emailed Jayger, using their admin email address to request an update.
This morning, I telephoned their contact number of +447402921100, and left a voicemail, asking for an update.
I am still awaiting a response.
Customer service is non existent, leaving me frustrated and suspicious. Despite the excellent reviews posted here, I am beginning to wonder whether Jayger is legitimate.
I've clicked on the order confirmation email link, to view any order updates, and the only information displayed is the confirmation of my order, the cost, and the delivery address.
If Jayger doesn't reply by Monday, I will be contacting my bank for an investigation, and demand a refund.

Réponse de Jayger
I ordered a custom knife from Jayger and honestly the outcome was far better than I imagined. Long, thick and with plenty of heft to it without being cumbersome.
I almost don't want to use it for its intended purpose in my garden it's that beautiful.
Turn around on my order was very quick, I absolutely love my knife , it’s so good looking, the plain oak handle really sets off the Damascus steel, very pleased
Chose small billhook for a hedge-laying project - a little light perhaps but sharp, kept its edge and beautifully made.... great for tight corners. Am ordering up the larger model for next stretch of hedge. Prompt delivery, quick ID process, good service, great product.
Great service, fast response to any queries .
Excellent products and more than fair prices.
I just can’t fault Jayger.

Réponse de Jayger
A great kitchen knife blank, worth the wait. I'm looking forward to carving a handle for it over winter. Thank you

Réponse de Jayger
Good product at a good price and communicative staff.

Réponse de Jayger
I orderd a sgian dubh Damascus blade and a custom sheath for it when I received the products I was very pleased with the quality of the items I received the Damascus has a beautiful pattern and is top quality craftsmanship it was very sharp right out of the package unlike most sgian dubh blades so I did not have to sharpen it right away which is great for me. Now onto the sheath I can’t find anything bad to say about it it’s very well put together and looks like it will hold up very well with proper care.

Réponse de Jayger
Fast delivery good communication and great product delivery

Réponse de Jayger
Great customer service, timing was perfect and ace was in great condition

Réponse de Jayger
Steak knife’s were engraved. Great product. Quick delivery to USA.

Réponse de Jayger
A longer than usual wait for deivery but was kept informed periodically.
Worth the wait though ~ excellent quality product.
Many thanks.

Réponse de Jayger
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