Jayger  Avis 

88
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great service. Item was delivered on time for my husband's birthday. I had constant communication about my order via email and WhatsApp. The gift was perfect and my husband loved it.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently bought the Handmade Cleaver CH100 from Jayger, and I’m genuinely impressed. The quality is outstanding — it feels solid and very well-crafted. At 8mm thick, this cleaver is heavy and power... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I received a Jager knife as a gift however I wanted to purchase a sheath. I emailed the company on a Saturday (US time) and had a response on Sunday. The info they provided did not work for payment h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered a damascus half moon knife for my leatherwork and it's absolutely superb! It feels nice in the hand, its very sharp, cuts perfectly with little effort needed. One of the main features i... Voir plus

À propos de l'entreprise

  1. Magasin de couteaux
  2. aussi dans
  3. Boutique de cadeaux
  4. Magasin de matériel de camping
  5. Magasin de matériel pour le travail du bois

Écrit par l'entreprise

Welcome to Jayger, where craftsmanship meets culinary excellence. Nestled in the heart of Nottingham, England, we specialize in crafting exquisite handmade kitchen knives and tools. Each piece is meticulously created by skilled artisans using unique materials, ensuring every product is a work of art. Elevate your cooking experience with Jayger's distinctive, handcrafted creations designed to inspire and empower chefs worldwide.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

88 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,4

Tous les avis

(88)

53 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Steak knives - NO DELIVERY or COMMUNICATION

Ordered a set of steak knives. Have followed up to see where the delivery is and no response from 2x emails and multiple attempts to call the number that goes straight to voicemail. Not sure I trust these guys and running out of time to get them for my event now (2 days time). I will be taking this up with my bank to seek a refund as they can't be bothered to respond to me.

2 février 2026
Avis spontané
Logo de Jayger

Réponse de Jayger

Thank you for your feedback. We are glad to hear that the steak knives have now arrived and that you are happy with the quality!

Please accept our apologies for the frustration regarding the delivery timeline. As a responsible retailer, we are legally required to complete a mandatory age verification for all bladed items before they can be dispatched. We attempted to reach out via email and WhatsApp to complete this step, and the delay in dispatch was solely to ensure we remained compliant with these safety regulations.

We understand the stress of a looming deadline for your event, and we appreciate your patience while we fulfilled these requirements. Now that the knives are with you, we hope they make a great addition to your table.

If you have any further questions or need assistance with the bank regarding your initial inquiry, please feel free to contact us directly at info@jayger.co.uk.

Best regards,

The Jayger Team
www.jayger.co.uk

Noté 5 sur 5 étoiles

Kinfe black

very happy with the product exactly what i order and arrived in very support packaging and driller in good time

24 janvier 2026
Noté 1 sur 5 étoiles

Is Jayger still operational?

On 31st January, I placed an order on Jayger's website for an engraved knife and sheaf. (Order # 1160)

Confirmation was immediate, by email.

According to their terms, delivery is 5-6 working days, yet I have not received a single update since I placed my order.

Yesterday morning, I emailed Jayger, using their admin email address to request an update.

This morning, I telephoned their contact number of +447402921100, and left a voicemail, asking for an update.

I am still awaiting a response.

Customer service is non existent, leaving me frustrated and suspicious. Despite the excellent reviews posted here, I am beginning to wonder whether Jayger is legitimate.

I've clicked on the order confirmation email link, to view any order updates, and the only information displayed is the confirmation of my order, the cost, and the delivery address.

If Jayger doesn't reply by Monday, I will be contacting my bank for an investigation, and demand a refund.

6 février 2026
Avis spontané
Logo de Jayger

Réponse de Jayger

We sincerely apologize for the frustration and the lack of communication you’ve experienced. We can assure you that Jayger is fully operational and legitimate, but we clearly failed to provide the timely updates you expected.

The delay in your order is due to a mandatory age verification process required by law for the sale of bladed items. We cannot legally dispatch an order until this verification is complete. We reached out via email to request this information, but it appears there may have been a breakdown in communication or a technical issue preventing our messages from reaching you.

Noté 5 sur 5 étoiles

Custom Knife

I ordered a custom knife from Jayger and honestly the outcome was far better than I imagined. Long, thick and with plenty of heft to it without being cumbersome.

I almost don't want to use it for its intended purpose in my garden it's that beautiful.

28 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles
Logo de Jayger

Réponse de Jayger

We are very sorry to hear that your order hasn't arrived as expected. We understand how frustrating it is to wait for a delivery, and we want to resolve this for you immediately.

Please be assured that every order we ship is sent via tracked post. If an item is confirmed as lost or not delivered, we will send a replacement out to you right away.

To help us investigate, please contact us directly at info@jayger.co.uk or call 0742921100 with your order number. We will track the parcel down and ensure you receive your items as quickly as possible.

Best regards,

The Jayger Team
www.jayger.co.uk

Noté 5 sur 5 étoiles

Chose small billhook for a hedge-laying…

Chose small billhook for a hedge-laying project - a little light perhaps but sharp, kept its edge and beautifully made.... great for tight corners. Am ordering up the larger model for next stretch of hedge. Prompt delivery, quick ID process, good service, great product.

12 décembre 2025
Noté 5 sur 5 étoiles

Great service

Great service, fast response to any queries .
Excellent products and more than fair prices.
I just can’t fault Jayger.

28 octobre 2025
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Réponse de Jayger

Thank you for your excellent feedback. We’re delighted our service, products, and pricing met your expectations. We truly appreciate your trust in Jayger.

Noté 5 sur 5 étoiles

Great service and quick delivery

Great service and quick delivery

12 octobre 2025
Logo de Jayger

Réponse de Jayger

Thank you so much for your feedback! We’re thrilled to hear you were pleased with our service and fast delivery. Your support means a lot to us!

Noté 5 sur 5 étoiles

A great kitchen knife blank

A great kitchen knife blank, worth the wait. I'm looking forward to carving a handle for it over winter. Thank you

3 octobre 2025
Logo de Jayger

Réponse de Jayger

Thank you so much for your thoughtful review! We’re delighted you’re pleased with the knife blank. Enjoy crafting your handle this winter — we’d love to see the finished piece when it’s done!

Noté 5 sur 5 étoiles

Good product at a good price and…

Good product at a good price and communicative staff.

8 octobre 2025
Logo de Jayger

Réponse de Jayger

Thank you for your positive feedback! We're glad to hear you’re pleased with the product, price, and our communication. We truly appreciate your support!

Noté 5 sur 5 étoiles

Top quality products

I orderd a sgian dubh Damascus blade and a custom sheath for it when I received the products I was very pleased with the quality of the items I received the Damascus has a beautiful pattern and is top quality craftsmanship it was very sharp right out of the package unlike most sgian dubh blades so I did not have to sharpen it right away which is great for me. Now onto the sheath I can’t find anything bad to say about it it’s very well put together and looks like it will hold up very well with proper care.

17 septembre 2025
Logo de Jayger

Réponse de Jayger

Thank you for sharing your positive experience. We’re delighted to hear that you’re impressed with the craftsmanship and quality of your Damascus Sgian Dubh and sheath. At Jayger, we take pride in delivering finely made products that combine functionality with traditional design. Your feedback reinforces our commitment to excellence, and we truly appreciate your support.

Noté 5 sur 5 étoiles

Fast delivery good communication and…

Fast delivery good communication and great product delivery

22 septembre 2025
Logo de Jayger

Réponse de Jayger

Thank you for your positive feedback! We’re glad to know you were happy with the fast delivery, good communication, and the quality of the product. We truly appreciate your support!

Noté 5 sur 5 étoiles

Great customer service

Great customer service, timing was perfect and ace was in great condition

18 septembre 2025
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Réponse de Jayger

Thank you for your kind words! We’re so pleased to hear you had a great experience with our customer service and that the axe arrived in perfect condition and on time. Your feedback is greatly appreciated!

Noté 5 sur 5 étoiles

Steak knife’s were engraved

Steak knife’s were engraved. Great product. Quick delivery to USA.

17 septembre 2025
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Réponse de Jayger

Thank you for your wonderful feedback! We’re delighted to hear you’re happy with the engraved steak knives and that they reached you quickly in the USA. Your support means a lot to us!

Noté 5 sur 5 étoiles

Skian Dubh blanks

A longer than usual wait for deivery but was kept informed periodically.
Worth the wait though ~ excellent quality product.
Many thanks.

17 septembre 2025
Logo de Jayger

Réponse de Jayger

Thank you so much for your kind feedback! We truly appreciate your patience with the delivery and are glad to hear you’re pleased with the quality of the Skian Dubh blanks. It means a lot to us that you found them worth the wait.

Many thanks again for your support!

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