jazzupco.com Avis 

My wife was interested in a set of silverware as a gift. It's obviously a premium price, but as a special occasion, I thought it was great. I completed the purchase only to receive a series of upsells that can be "accidentally" purchased with a single click. Suddenly, my transaction went from $150 to $300, with no way to cancel a single item on the order. Customer service was unresponsive. I sent an email and am still waiting. I'm furious. Absolutely would not shop here again.

I took a chance ordering gold flatware from this company after seeing their ad on IG and doing my research online. My family and I have spent at least 4 times their value on other gold flatware in the past 2-3 years which always loses its gold color and its chemicals we are consuming at that point. Jazzupco’s flatware was shipped and received super fast, and their amazing quality has been evident from the careful and climate conscious packaging to the way the flatware looks and feels! I am confident that these will not lose their color. I will ensure to update this as I use them and how they hold up but for now, these are highly recommended! I can’t wait to see what I’ll order next.

First off, OUTSTANDING customer service. I had purchased their silverware set in gold last month. I saw an ad again today and realized they make white with gold!!! I didn’t see that when first ordering. So I reached out to customer service (beyond the 30 day refund or exchange) and they are happily exchanging it for me without even hesitation. All I had to do was show proof that they were never used yet. (I got them because I am moving and was storing them for my new place). The quality of the silverware is amazing and on the heavier side which makes me think they will last quite some time. Thank you to Rosie for helping me! You will have a customer for life!

I love the design and the weight of the flatware. Your money is well spent and it has a classy look. It’s maintained it’s look and has never faded. I get compliments often as they look and weigh it in their hand

Lovely flatware. Looks extremely good in quality.

I just received my Ava flatware the other day and have been quite happy so far. They are a satisfying weight and finish, and they feel like good quality during use. I was worried that the spoons looked a bit flat and shallow online, but was pleasantly surprised by the bowl when they arrived.

My only real negative for the design is that the brands name is engraved on the handle of every piece. This seems a little tacky to me, but it’s pretty subtle, so it’s not a deal breaker. I haven’t had them long enough to tell if rust will be a problem, so fingers crossed!

A minor gripe: each place setting arrives individually packaged in a canvas bag inside the box of 4. Each bag has stitching that creates a pocket for each piece, which is a nice presentation and surely protects the pieces in transit, but it’s ultimately pretty wasteful since they don’t really have any possibility for reuse. I got service for 16, so that’s a lot of additional trash.

Customer service has been great so far. My chic glass pot arrived broken, but the rep I chatted with was friendly and efficient in getting a replacement sent. Hopefully the new one is intact, because it is a really nice looking pitcher for serving water.

I’ve been using my flatware set for a little over a month and I’m satisfied with the durability and style of the minimalist set I purchased. So this rating would have been a 5 HOWEVER the knives in my set are already rusting so I’m a little disappointed that I’ve only had these for a month and the knives are rusting. They say dishwasher safe but I will clean them by hand and dry them to limit the amount of rust.

I received my order early, two sets of silverware and S&P shakers. I was thrilled with the quality and design. Can't wait to start using them. I did have a slight issue with my order. I emailed their customer service department and heard back within the hour and they immediately fixed the problem without hesitation. I highly recommend if you are looking to "jazz up" your flatware game!

There was a shipping disaster on the first go round (USPS's fault), and JazzUpCo had fantastic customer service. They took care of the issue even though it wasn't their fault. I finally received my silverware, and I love it! Looks great and such high quality! Highly recommend.

Amazing customer service
And amazing flatware I could ever buy
Will never buy from somewhere else.

Awesome product and great customer service! Heavy duty and looks amazing!

Excellent company. Exceptional products and customer service. From a 3 time repeat customer who buys in bulk :)

Not only is this flatware gorgeous, but their customer service is top notch! Super helpful & friendly. I can't wait to use the Ava set in Matte Gold for many years to come. Everyone needs to shop with this company!!!

These are my favorite forks and knives! The weight distribution is perfect and the shine hasn't gone away.

I received a flatware set for my bridal shower but it was not the color I preferred. I reached out to JazzUpCo customer service and they were very quick to respond and assist me with my exchange. I’ve been using my new flatware for over a month and have received so many compliments. It is a great quality product. I will be ordering more from them ASAP!

What a wonderful company, products (GORGEOUS!), and customer service. I was looking for contemporary gold flatware to go with my good china. All I saw online was tacky shiny gold flatware that was not my taste, and I am picky! Stumbled on jazzupco and their beautiful options. I chose Ava and bought 16 place settings. The flatware was gorgeous, high quality and completely elevated the look of my table. I reached out to Lawrence who couldn’t have been more helpful and delightful to work with. I don’t write a lot of reviews but this one was warranted!

Not just the quality of the product seems to be top notch, but the customer service is as well. Shipping is SUPER fast & all the flatware is wrapped in a cute individualized custom-like potato sack style bag to protect each piece of flatware. Very impressive! They also let me change the color of selection of the flatware after placing order (but before shipping of course) - no issue at all. :)

Jazzupco.com is an amazing new company to order home products from! The owner takes personal pride in keeping his customers satisfied!! Also, the products are very well made!!

This flatware is so beautiful. I have been on the hunt for a black and gold set for so long and couldn't find anything that we liked. The Vatican black/gold set from JazzUpCo is stunning. Really - it's so beautiful and looks so expensive - far more expensive than the actual price. Of course it is beautiful to look at, but it is beautiful to hold as well because the weight is amazing. The shipping was super fast, and the packaging was beyond compare; each piece was individually secured inside a protective, keepsake pouch. And, did I mention that customer service was also fantastic? I made a mistake on my order and they happily corrected it for me. Do yourself a favor, buy this flatware; you will not be sorry.

The flatware is beautiful and has held up to dishwashing and use. I am impressed with the weight and sheen on the gold and look forward to completing my set with the additional pieces. What a great move to buy these!