JB Cookie Cutters Avis 

398
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My first order came in damaged, I reached out and customer service was amazing fixed the issue. I have since ordered another set of cookie cutters. Great quality, exactly like its described, definitel... Voir plus

Noté 5 sur 5 étoiles

I ordered three different Paw Patrol cookie cutters for the characters: Skye, Chase, and Marshall. They worked fantastic and I used them on fondant for cupcake decorations. It was a last minute order... Voir plus

Noté 5 sur 5 étoiles

I've worked them recently for ready made stencils, custom stencils, and specific sizing of stencils. They are fantastic. Super responsive, nice people. Their stencils are excellent and they have thous... Voir plus

Noté 5 sur 5 étoiles

Their products are excellent quality, makes my baking job easier to accomplish and it looks absolutely beautiful. The shipping time frame is fast. Overall I am VERY satisfied with JB Cookie Cutters... Voir plus

À propos de l'entreprise

  1. Aliments, boissons & tabac

Informations provenant de diverses sources externes

JB Cookie Cutters make custom cookie cutters in almost any design you can imagine. From Batman to your favorite Disney characters, we have it all! Order online!


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

398 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,8

Tous les avis

(398)

14 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Cannot recommend enough

Cannot recommend enough. Outstanding service and nothing is too much trouble. Very good communication and created what I was after.

My order did get lost in the post, I tracked it and it showed as delivered. Once she found out I hadn’t got it. A replacement was sent out and couldn’t be more happier when it arrived.

It was personalised and simply stunning. Would 100% but from again.

10 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Stitch Cookie Cutters

The cutters were very detailed and made making my design very easy! I would have liked the smaller pieces to have been labeled in some way and for the cutters to come with a printed out image if the completed design in the size of the cutter I ordered.

24 mars 2024
Noté 1 sur 5 étoiles

I needed a cutter for a birthday party

I needed a cutter for a birthday party. I ordered the cutter 8 days before the party thinking that since my first order was received within 4 business days and regular shipping that I will go ahead and pay the extra for priority, Just in case....It took two business days longer than my previous order. I can see some delays if the order was coming from china or something, but it was shipped from Nevada. Unfortunately, your company doesn't give refunds due to shipping delays. I guess we can blame it on COVID.

24 mars 2024
Logo de JB Cookie Cutters

Réponse de JB Cookie Cutters

Hello Angela,

I apologize that you did not receive your order in time for the birthday party. Your order was placed on a Saturday, and unfortunately, we are closed during the weekend. However, we dispatched it on the next business day. Shipping delays are, regrettably, out of our control, and USPS doesn't guarantee delivery times. Nonetheless, you can still return your order for a refund. I don't see that you tried reaching out to us. Please contact us at info@jbcookiecutters.com, and we will be happy to assist you.

The Team
The JB Cookie Cutters Team

Noté 5 sur 5 étoiles

Great stencils

Great stencils, thick making for precise lines! Wish I could leave photos! I ordered a 2nd stencil 3 days later and they combined to 1 shipping cost!!!

5 février 2024
Avis spontané
Noté 5 sur 5 étoiles

I am absolutely thrilled with the…

I am absolutely thrilled with the Mercedes logo cupcake toppers. My grandson is graduating from a MB school and I can’t wait to see his face when he sees these. Great quality and wonderful packing and shipping. Thank you for such quality work and customer service. I will be a returning customer! Thank you

12 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Best Company Ever!!!

I recently placed my fourth order through JB Cookie Cutters and I am extremely satisfied with their service. I placed my order on February 4, 2024, and received it just three days later on February 7, 2024. JB's delivery timeframe is exceptional and I am impressed with every cookie cutter that I have received. The details on the cookie cutters are amazing, and I find it helpful that I can refer to the website's pictures if I need help putting the cookie cutter together. I appreciate that JB offers multiple size options to fit my needs. I hope JB continues to add more fun cookie cutters to their collection. Thank you, JB, for your wonderful service.💕

7 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Super fast delivery

Super fast delivery

Ive order tons of cutters and some times they are needed with a quick turn around. JB has never let me down with a delivery.

24 janvier 2024
Noté 2 sur 5 étoiles

Been 2 weeks and I have not received…

Been 2 weeks and I have not received the product yet.

24 janvier 2024
Logo de JB Cookie Cutters

Réponse de JB Cookie Cutters

Hello,

I'm sorry to hear that. Have you reached out to us at info@jbcookiecutters.com? Please contact us, as we can assist you. We have been experiencing numerous delays due to weather events.

Thank you,
JB Cookie Cutters Team

Noté 5 sur 5 étoiles

This company is top notch

This company is top notch. Not only did I get the cookie that I wanted but I had within a week. The cutter looked just like the image on their site. I will be a returning customer. Thank you so much!

24 janvier 2024
Noté 5 sur 5 étoiles

Guaranteed satisfaction!

I love when I order an item from you guys i receive it within a week time. I am always satisfied with my orders. The only request I have is when you guys send the items ordered sometimes there are many pieces to putting this product together, is there any way you can attach instructions to the products?

24 janvier 2024
Noté 5 sur 5 étoiles

Not my first rodeo

This isn’t my first time purchasing, each time I placed a order it came in the time it was suppose to. If i ever had a issue for example this order I needed a faster shipment, I was able to reach out and got a quick response . I was able to update my shipment method and receive my order quicker. I’m a stickler on good customer service and they always deliver that experience. I’ll be back again!

25 janvier 2024

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