I have purchased a number of items in the past from JB Postle and have had a new Beko Washing Machine delivered today which I am very satisfied with. The customer service is excellent and the item wa... Voir plus
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Lisez les avis des autres
Thanks to Clive in North Walsham showroom for answering all our questions regarding colour match for our Bosch fridge / freezer when wanting to match a dishwasher and washing nothing was too m... Voir plus
L'entreprise a répondu
After I ordered & paid I realised the wine fridge could not be lowered enough to fit under my worktop, so asked to cancel. Nicki went above & beyond to immediately check with the manufacturer that it... Voir plus
L'entreprise a répondu
Problem with Insurance Claim on Samsung Side by Side Fridge Freezer purchased August 2021 Warranty Policy held with RetraCare....who were very poor with provision of Service/Support. In fact D... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Your local electrical Superhero in Norfolk for Sales, Spares and Service. Shop top brands Bosch, SMEG, Panasonic, Samsung, AEG, Neff online or on your High Street in Aylsham, North Walsham and Sheringham.
Coordonnées de contact
Royaume-Uni
- 01263 733145
- sales@jbpostle.com
- jbpostle.com
4,8
Excellent
542 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
IN SHOP HELP
27 octobre 2024
Réponse de JB Postle
Thank you for your 4* review
Our Team JBP will be really pleased and will always try to help and support. Thank you for your custom.
If there is anything we can do to help in the future you know where we are.
Please do Just Ask
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Speedy communication after purchase…
Speedy communication after purchase online and friendly people to speak with
7 octobre 2024
Réponse de JB Postle
Thank you for your 5* review
Our Team JBP will be really pleased and will always try to help and support. Thank you for your custom.
If there is anything we can do to help in the future you know where we are.
Please do Just Ask
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Thanks to Clive in North Walsham…
Thanks to Clive in North Walsham showroom for answering all our questions regarding colour match for our Bosch fridge / freezer when wanting to match a dishwasher and washing nothing was too much trouble for him,
As a result we purchased both and he delivered them personally
Very professional in all aspects
Thank you and well done
A&j North Walsham
we purchased both and he delivered them personally
Extremely professional in all aspects
13 septembre 2024
Avis spontané
Réponse de JB Postle
Thank you for your 5* review.
Our Clive and our Team JBP will be really pleased and will always try to help and support. Thank you for your custom.
If there is anything we can do to help in the future you know where we are.
Please do Just Ask
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Réponse de JB Postle
Thank you for your 5* review
Our Team JBP will be really pleased and will always try to help and support. Thank you for your custom.
If there is anything we can do to help in the future you know where we are.
Please do Just Ask
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Fantastic service!
Fantastic service!
My Mum relies on her microwave for a hot meal each day, that her carers prepare for her in a limited amount of time. On Tuesday her microwave broke.
I called the Aylsham branch of Postles on Tuesday afternoon to order a new one and it was delivered and installed in less than two hours.
Well done Postles 👏🏻👏🏻👏🏻
27 août 2024
Avis spontané
Réponse de JB Postle
Thank you for your 5* review
Our Team JBP at Aylsham Store will be really pleased and will always try to help and support. Thank you for your custom.
If there is anything we can do to help in the future you know where we are.
Please do Just Ask
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Great service and in stock
Great service and item
In stock and ready to collect . Excellent local retailer rather than multi nationals.
Competitive pricing too.
27 août 2024
Réponse de JB Postle
Thank you for your 5* review.
Our Team JBP will be really pleased and will always try to help and support.
Thank you for your custom and for shopping locally.
If there is anything we can do to help in the future you know where we are.
Please do Just Ask
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Fast, efficient and friendly
Needed a replacement kettle fast when my old one blew a fuse. Clicked and collected later that same day. Very friendly in the shop. Recommended.
27 août 2024
Réponse de JB Postle
Thank you for your 5* review.
Our Team JBP will be really pleased and will always try to help and support. Thank you for your custom.
If there is anything we can do to help in the future you know where we are.
Please do Just Ask
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Roberts portable radio.
Following reading an advertisement on the internet I contacted Postle’s Sheringham shop and spoke to Glenn. He confirmed that the Robert’s portable radio I wanted was in stock and arranged for it to be posted to me in North East England. The price was very competitive and I’m looking forward to receiving it in the next few days. Thank you again for your help Glenn.
27 août 2024
Avis spontané
Réponse de JB Postle
Thank you for your 5* review.
Our Team JBP will be really pleased and will always try to help and support. Thank you for your custom.
If there is anything we can do to help in the future you know where we are.
Please do Just Ask
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Brilliant service, excellent advice, good price.
My fridge freezer failed one afternoon in the heat of summer! A call to Simon at Postle’s had an instant response. Requirements were discussed and a new fridge/freezer was delivered and installed within the hour and the old one removed all at a very reasonable price! Amazing Service!! Thanks Simon and your staff. You were brilliant!!!
15 août 2024
Avis spontané
Réponse de JB Postle
Thank you for your lovely 5* review and all of your helpful feedback on the service we have provided to you. Our Team JBP will be really pleased and will always try to help and support. Thank you for your loyalty and custom.
We hope you have had a chance to use your product and are pleased with the results.
If there is anything we can do to help in the future you know where we are.
Please do Just Ask
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
NOTHING WAS TO MUCH TROUBLE
4 août 2024
Réponse de JB Postle
Thank you for your lovely 5* review
Our Team JBP will be really pleased and will always try to help and support. Thank you for your loyalty and custom.
If there is anything we can do to help in the future you know where we are.
Please do Just Ask
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Long delivery time.
27 juin 2024
Réponse de JB Postle
Thank you for your feedback and your great 4* review for your recent purchase with us.
We apologise for the delay and always try our best to take note of any feedback and try and improve. Our Team appreciate all your comments.
We hope you have had a chance to use your product and are pleased with the results.
If there is anything we can do to help in the future you know where we are.
Please do Just Ask
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Personal service from a family run…
Personal service from a family run company, couldn’t have asked for more. Went above and beyond to accommodate our needs.
29 juin 2024
Réponse de JB Postle
Thank you for your lovely 5* review and all of your helpful feedback on the service we have provided to you. Our Team JBP will be really pleased and will always try to help and support. Thank you for your loyalty and custom.
We hope you have had a chance to use your product and are pleased with the results.
If there is anything we can do to help in the future you know where we are.
Please do Just Ask
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Problem with Insurance Claim on Samsung…Retracare
Problem with Insurance Claim on Samsung Side by Side Fridge Freezer purchased August 2021 Warranty Policy held with RetraCare....who were very poor with provision of Service/Support. In fact D Minus Grade
We had been without Fridge & Freezer for 4 Weeks
RetraCare finally contacted Nikki @ J B Postle ....Brilliant Customer Service from Nikki New unit delivered & commissioned by her team within 2 days.
All original information on warranty provision insisted contact only with RetraCare. Dont! Call Nikki / Team Postle
They have been excellent with Customer Service
27 juin 2024
Avis spontané
Réponse de JB Postle
Thank you for your great 5* review and all of your helpful feedback on the service we have provided to you.
As we discussed we will always encourage our customers to contact us first when they have any issues during the lifetime of their products. As you know we are always happy to help.
Our Team JBP will be really pleased with your feedback and we thank you for your loyalty and custom.
We hope you have had a chance to use your product and are pleased with the results.
If there is anything we can do to help in the future you know where we are.
Please do Just Ask
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Always great service and product knowledge from the team
As always great service from the team,buy local 👍
28 juin 2024
Réponse de JB Postle
Thank you for your lovely 5* review and for shopping locally!
Our Team JBP will be really pleased and will always try to help and support. Thank you for your loyalty and custom.
We hope you have had a chance to use your product and are pleased with the results.
If there is anything we can do to help in the future you know where we are.
Please do Just Ask
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Postles offers excellent and unique…
Postles offers excellent and unique customer service in this arena. They manage ordering through to installation and delivery. Guidance and advice is unbiased. All staff are extremely helpful and polite. .
27 juin 2024
Réponse de JB Postle
Thank you for your lovely 5* review and all of your helpful feedback on the service we have provided to you.
Our Team JBP will be really pleased and will always try to help and support you for the lifetime of your products. Thank you for your loyalty and custom.
We hope you have had a chance to use your product and are pleased with the results.
If there is anything we can do to help in the future you know where we are.
Please do Just Ask
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Good company to do business with
Didn't have one in stock, soon got one in and delivered.
Used company before and will use again
31 mai 2024
Réponse de JB Postle
Thank you for your great 5* review and for shopping locally with us.
Our Team JBP will be really pleased and will always try to help and support. Thank you for your loyalty and custom.
We hope you have had a chance to use your product and are pleased with the results.
If there is anything we can do to help in the future you know where we are.
Please do Just Ask
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
More than helpful.
More than helpful.. from initial phone call to installation.
Absolutely faultless...advice...communication..delivery...and tidy.
Thank you Postle's
30 avril 2024
Avis spontané
Réponse de JB Postle
Thank you for your fab 5* review and for your great feedback.
Our Team JBP will be really pleased and will always try to help and support you. Thank you for your loyalty and custom.
We hope you have had a chance to use your product and are pleased with the results.
If there is anything we can do to help in the future you know where we are.
Please do Just Ask
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Réponse de JB Postle
Thank you for your great 5* review and all of your helpful feedback on the service we have provided you.
Our Team JBP will be really pleased and will always try to help and support. Thank you for your loyalty and custom.
We hope you have had a chance to use your product and are pleased with the results.
If there is anything we can do to help in the future you know where we are.
Please do Just Ask
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Excellent
Excellent. Very impressed. We want to support our local shops and were surprised and pleased that they were able to match the price of larger competitors. Our new fridge/freezer was delivered on the same day as we placed the order. First class, seamless service, beyond our expectation and will definitely use Postles again.
23 mai 2024
Postles is my go to…
Postles is my go to for any electronics.
I always find them so helpful in store and their staff are a pleasure to deal with.
This time I chose to purchase my new tumble dryer online and it did not fail to please. I ordered on the Sunday evening and it was delivered the next day for free as I am a local customer.
Overall, I am so pleased with the service and my new tumble dryer.
Thanks again Postles!
28 avril 2024
Réponse de JB Postle
Thank you for your brilliant 5* review Aimee and for all of your helpful feedback on the service we have provided to you. Our Team JBP will be really pleased! Thank you for shopping locally as we all really appreciate your custom.
We hope you have had a chance to use your product and are pleased with the results.
If there is anything we can do to help in the future you know where we are.
Please do Just Ask
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
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