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Lisez les avis des autres

Noté 5 sur 5 étoiles

It was such a pleasure shopping at JD Furniture. We found them on Google and decided to give them a look. Apart from the variety of quality furniture in their warehouse, their customer service was ama... Voir plus

Noté 1 sur 5 étoiles

Cowboy company. Absolutely dreadful service. Bought item then get a message to say I need to pay extra for shipping even though I’m in mainland UK address. Once arrived and on building wardrobe we i... Voir plus

Noté 5 sur 5 étoiles

Purchased kitchen wall and base units. The quality for the price was excellent so good value for money. The after sales service could not be faulted; a couple of minor pieces missing and once contacte... Voir plus

Noté 5 sur 5 étoiles

JD FURNITURE'S is a great warehouse to shop for all household requirements I had a great experience 030626 when I purchased my new bed chest of draws dressing table and chair great prices and servic... Voir plus

À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher

Écrit par l'entreprise

JD Furniture Clearance store was est at 2014. One of the largest West Midlands Furniture Clearance stores based in Birmingham, Aston. Every piece of furniture that we sell will be cheaper than High street price, we do trade items that are not brand new, but new not used that might have minor cosmetic defects, we open check and repack every single item that we sell to make sure they meet the highest standard of our QC team. We always starve to provide as much value to our customers as we can. The friendly team is always there to help with any questions regarding products that we sell. Do trade brand-new furniture like our true value JD Greta Kitchen range.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

178 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 25 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,3

Tous les avis

(178)

42 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

AVOID

AVOID - SCAMMERS & LIARS.
Purchased a trampoline for my daughter's birthday 29th July then was told that they didn't actually have it in stock and they would refund me.
Chased up over and over again and they kept telling me that the refund had been issued and sending screen grabs of fake refund documents but still nothing.
Finally opened a dispute with my bank and then HSBC told me that they had issued the refund 8th August after being chased by them. I now have to wait until 13th August for the funds to hit my account and my daughter won't have a birthday present on time.

8 août 2025
Avis spontané
Logo de JD Furniture

Réponse de JD Furniture

Subject: Update Regarding Your Refund and Dispute.
Dear Carly,
We’re sorry to hear about your experience and the delay with your daughter’s birthday present.
After reviewing our records, I can confirm that the refund was processed on 29 July 2025 at 12:45. Please note that refunds typically take around 5 working days to reach your account, as we do not use wire transfers.
You placed your order via our website and paid through Square, our payment processor. As a result, we are required to issue the refund through the same network.
It appears that you have opened a dispute with the payment processor. This may have unintentionally delayed your refund, as the processor must now follow the formal dispute resolution procedure. Unfortunately, this is beyond our control.
We’d also like to clarify that we do not send fake screenshots. Our company has been operating for 11 years and is a recognised reseller of products from high-street shops.
If you do not receive your refund through the dispute process, please let us know and we will follow up with the payment processor on your behalf.
Thank you for your understanding.

Noté 5 sur 5 étoiles

Bargains galore

Hidden gem, some great bargains, always find something whenever i go. Sugnija us lovely, really pleasant and always happy to help

28 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Habitat mirror

Mirror from habitat new in the box for a fraction of rrp price. Very please with my purchase. Also store has a lot of furniture to choose from. I totally recommend.

10 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

My Wife and I needed a outdoor rattan…

My Wife and I needed a outdoor rattan effect footstool in grey. After a short amount of browsing we came across JD Furniture in Aston. We found exactly what we needed.
Additionally they have a wide variety of Furniture that would deserve a second visit. Well recommended.

17 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Good Customer Service

The item of furniture arrived very quickly. One of the panels was damaged (not by the courier, DPD) - probably at the factory (ie not JD Furniture). I was offered a replacement without quibble and this arrived two days later. A good experience.

26 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Product

I wanted to thank you once again for the storege shelf in the living room. And service,fast reply . That looks exactly like i wanted . And suites perfectly in my home
I recommend it if you want something unusual

11 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Happy customer

I recently purchased furniture from JD Furniture, and I couldn't be happier! The quality is absolutely brilliant – every piece feels sturdy, well-made, and built to last. What impressed me even more was the price – very affordable without compromising on style or durability. It's rare to find such a perfect combination of top-notch craftsmanship and low prices. The customer service was also fantastic, making the whole experience smooth and pleasant. I highly recommend this furniture company to anyone looking for great value and beautiful designs!

3 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

5 star

Excellent customer service and great value for money. I’ll definitely be shopping here again and highly recommend JD Furniture to anyone looking for reliable and beautiful home furnishings.

1 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

This is my second purchase

This is my second purchase, 3 sets of folding matresses of different sizes, perfect for the layout of the room and design that I'm working towards! Fantastic customer service and ever helpful in discussing your needs.
Highly recommended!

24 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

I am ever so grateful for this service

I am ever so grateful for this service. I ordered a couple things for my Mum who has mobility issues. She lives in Wales so I had to pay a small delivery fee but it was so worth it for this quality furniture and service! FIRST of all I woyld like to thank the delivery driver who helped my Mum bring staff all the staff in. I would also like to thank the owners for making the furniture affordable and accessible for those who might need more support. In general, I had a great experience and I am ever so thankful for this service! I highly recommend this company. ☺️

21 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

AVOID

Thank you for your review.
We offer free delivery, but our delivery policy has exclusion areas where the courier service (not us) charges extra. Therefore, we charge a £15 extra delivery charge. Please check the listing description; it is all there.
Please accept my sincere apologies for any inconvenience caused.
If you have any further questions, do not hesitate to contact us.
This is the reply to my last review absolutly no accountability what so ever!! There was no information alluding to postage on the item i purchased and on futher investigation, into this so called seller there is a caveat to be found about postcodes and guess what i am not on it !!!! AVOID AVOID AVOID RUN

10 avril 2025
Avis spontané
Logo de JD Furniture

Réponse de JD Furniture

As you are allowed to leave just 1 review for a business, kindly update previous review, otherwise this review will be reported to Trustpilot.
You can you can add updates to your review by editing it.

Noté 1 sur 5 étoiles

Ordered a desk as a little cheaper that…

Ordered a desk as a little cheaper that habitat website. Two days later I receive an email saying it was damaged by courier and they are unable to replace and there will issue a full refund. I then email back to ask how long it will take and they email back saying it has been full refunded. I have not recieved anything - nothing pending back into my account. The emails have been very unclear. I will need to raise a dispute with my
Bank to rectify this as I am £83.99 down and still have no desk. When will I get my refund? This is not a hard question to answer!

9 avril 2025
Avis spontané
Logo de JD Furniture

Réponse de JD Furniture

Thank you for your review.
Unfortunately, this is out of control. We did the best we could do. We have processed the refund straight away, but delays are usually from the marketplace or payment processor.
If you still have not received your refund, please let us know, and we will rectify this ASAP!
Please accept my sincere apologies for any inconvenience caused.

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