Changing rooms showers and toilets are in immediate need of improvement and maintenance. No running hot water in showers. A stench coming from the drains. Black mould on the ceiling of the gym in... Voir plus
Établissement
Changer d'établissementAlcora Building, Newtown Middleway, Off the Aston Expressway, B6 4NF Birmingham, Midlands, GB
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Having rejoined the gym since terminating it in 2024 I am happy to see the layout of the women's section has been changed with more training machines that actually work. However, toilets still have... Voir plus
L'entreprise a répondu
Absolutely amazing!! Excellent staff. ALL staff (management, PTs, instructors, cleaners), genuinely friendly and happy to help. Gym members are friendly and also helpful. Lovely warm environment.... Voir plus
L'entreprise a répondu
I am a doctor. I train, participate at this gym with the group classes. Big shout out to Yasmin on the LBT class. The movements, stances (planks & seated chairs) she gets the team into has far far rea... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de JD Gyms - Birmingham
Écrit par l'entreprise
Coordonnées de contact
Alcora Building, Newtown Middleway, Off the Aston Expressway, B6 4NF, Birmingham, Midlands, Royaume-Uni
- 1212706921
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Gym is very busy most of the time
Gym is very busy most of the time
Hygiene levels are absolutely dreadful
Parking is always an issue
Toilets absolutely disgusting
Staff nowhere to be seen

Réponse de JD Gyms - Birmingham
JD GYM BIRMINGHAM IMPROVEMENT
I’ve been going to this gym for a while, and it has improved a lot since the new staff member Jermaine has started he always goes the extra mile making sure the gym is clean and weights are put away neatly, 5* for him and the gym 👍🏼

Réponse de JD Gyms - Birmingham
Bad experience
It does not say anywhere on website that sauna was not 24 hours. Did not like gym layout, it really felt archaic and dim. Definitely not going back

Réponse de JD Gyms - Birmingham
smelly and filly sauna area and toilet plus showers
sauna is full of water and smelly/outside sauna so much water we customers have to clean it,toilets are blocked not regular cleaned,

Réponse de JD Gyms - Birmingham

Réponse de JD Gyms - Birmingham
Visited JD Gym in Birmingham and won’t…
Visited JD Gym in Birmingham and won’t be going back. The layout makes no sense – equipment feels crammed in and it’s hard to move around when it’s busy and the overall atmosphere just felt chaotic.
For a big-name gym you’d expect better organisation and upkeep. Really disappointing experience

Réponse de JD Gyms - Birmingham
I went to JD gyms before the refurb and…
I went to JD gyms before the refurb and I really enjoyed the amount of weights in the women’s section. Upon my return, most of the weights/machines have been taken out of the ladies section and replaced with treadmills. I am very disappointed because I enjoy lifting and don’t want to have to go in the main gym to do it. That’s what sold JD gyms to me in the first place.

Réponse de JD Gyms - Birmingham
Manager Anna I think her name is
Manager Anna I think her name is, I go to the women's noticed she's always keeping it in top notch and solving issues on hand.

Réponse de JD Gyms - Birmingham
Gym experience
I am loving my time at the JD gym very comfortable atmosphere classes are good too. I am also enjoying sauna this gym is amazing.

Réponse de JD Gyms - Birmingham
It’s to packed don’t have Any space to…
It’s to packed don’t have Any space to use equipment it’s always full the changing rooms smell not able to use anything so it’s more waiting around then actually training in the gym

Réponse de JD Gyms - Birmingham
Great gym except female toilets need to…
Great gym except female toilets need to be cleaned more

Réponse de JD Gyms - Birmingham
The 24hr experience is helpful for all…
The 24hr experience is helpful for all people.
The facilities are good and functional.
The environment is clean and safe for everyone
The staff support is quite encouraging too.
The facility is easily accessible and the parking space is free.

Réponse de JD Gyms - Birmingham
Load of faulty equipment mold on…
Load of faulty equipment mold on ceiling miss weights broke machine kettle bells not in the right place

Réponse de JD Gyms - Birmingham
Lockers permanently hogged – staff do nothing
Title: Locker hogging ignored by staff - JD Gym Birmingham
Loads of men’s lockers in changing room have been locked with the same personal locks for close to six months, making them unavailable to other members.
Staff are fully aware of this and have chosen not to act. The ongoing locker hogging is obvious, particularly as the same locks appear night after night.
This is poor management of shared facilities and a constant inconvenience for paying members. Enforcing basic locker rules or removing long-term locks should not be difficult, yet it continues to be ignored.
This is a regular ongoing issue. Is anything going to be done despite the constant reminders?

Réponse de JD Gyms - Birmingham
I have very bad experiance with jd…
I have very bad experiance with jd gyms. i have requested to them downgrade membership they replied me after 2 weeks. I told them i live in west bromwich. i went to gym they said u have to go birmingham jd and that was tooo far. now i'm keep emailing them to change to west bromwich. they are not replying me it's been 4 weeks.

Réponse de JD Gyms - Birmingham
Things to consider.
It is absurd that you are unable to register for a gym class online or via the app. You have to be present 15 minutes before start time to sign up in person and are not guaranteed a place. At peak time, when the gym is already over capacity, this makes it extremely difficult to access the sessions. Something advertised included in the price but almost impossible to get onto. There should be a system where if users fail to attend an online booking twice, they are banned for a period of time from accessing the sessions.
I also cant believe the standard of the toilets at peak hours, they are so unkept by gym users its off putting to use.
At peak hours the gym is very busy, almost too busy to use the gym itself.

Réponse de JD Gyms - Birmingham
Your women’s section is rubbish and it…
Your women’s section is rubbish and it should be way bigger and have proper equipment

Réponse de JD Gyms - Birmingham
More muscle, Less treadmills
The women’s area really needs an upgrade; more weights, barbells, and benches would make a huge difference. Right now it’s mostly cardio equipment, which can easily be done in the park if we’re being honest. There isn’t enough gear for glute work or proper strength training. It actually used to have equipment like a Smith machine and a glute machine, and losing those was a step in the wrong direction.

Réponse de JD Gyms - Birmingham
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