Changing rooms showers and toilets are in immediate need of improvement and maintenance. No running hot water in showers. A stench coming from the drains. Black mould on the ceiling of the gym in... Voir plus
Établissement
Changer d'établissementAlcora Building, Newtown Middleway, Off the Aston Expressway, B6 4NF Birmingham, Midlands, GB
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Lisez les avis des autres
Having rejoined the gym since terminating it in 2024 I am happy to see the layout of the women's section has been changed with more training machines that actually work. However, toilets still have... Voir plus
L'entreprise a répondu
Absolutely amazing!! Excellent staff. ALL staff (management, PTs, instructors, cleaners), genuinely friendly and happy to help. Gym members are friendly and also helpful. Lovely warm environment.... Voir plus
L'entreprise a répondu
I am a doctor. I train, participate at this gym with the group classes. Big shout out to Yasmin on the LBT class. The movements, stances (planks & seated chairs) she gets the team into has far far rea... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de JD Gyms - Birmingham
Écrit par l'entreprise
Coordonnées de contact
Alcora Building, Newtown Middleway, Off the Aston Expressway, B6 4NF, Birmingham, Midlands, Royaume-Uni
- 1212706921
3,0
Moyen
447 avis
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The ladies gym is subpar compared to the unisex gym
You charge the same for the ladies gym as the unisex/males gym but both do not have the same facilities and equipment in ladies area I have to wait for equipment and the small area for ladies you decide to market your gym as a ladies area but there is not enough space. when I complain that there is no equipment free they inform me to go upstairs but i only joined for the ladies area and so the membership price is very expensive. It would be helpful if we got an entire floor for only ladies instead of just the corner on the ground floor. If that cannot be done then provide a separate membership for only the ladies area so that the price matches the facilities given.
Also sauna room is very small so I am never able to go there always is full no space- it only fits about 6/7 people and that’s if we squish together
3 septembre 2024
Réponse de JD Gyms - Birmingham
Hi there
We appreciate you taking the time to share your feedback. We understand your frustration with the limited space and equipment availability in the ladies' area. We strive to provide a comfortable and enjoyable experience for all our members, and we are always looking for ways to improve our facilities.
We hear your suggestion about dedicating an entire floor for ladies or offering a separate membership for the ladies' area. We will consider your feedback as we continue to evaluate our services and make improvements.
Best wishes
The JD Gyms Team
I am loving the classes 👌🏼
5 septembre 2024
Réponse de JD Gyms - Birmingham
Hi there
Thank you for your feedback.
We are so pleased to hear that you are enjoying the classes, keep up the great work!
Best wishes
The JD Gyms Team
Needs updating - is tired & run down, broken machines
Recently joined, is £29.99 per month which is expensive so had high expectations. It has old machines and equipment, which is surprising for the high price, it's run down and dated. Numerous machines are broken down and need repair. Please get this sort JD Gym.
Been advised this has been open for 10 years, so that does explain things.
I will probably try The Gym Group as is £20.99 and they have multiple sites in Birmingham and better value for money, will be saving £9 per month.
4 septembre 2024
Avis spontané
Réponse de JD Gyms - Birmingham
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Réponse de JD Gyms - Birmingham
Hi there
Thank you for taking the time to leave your review.
We are very sorry to hear of your experience. Our Customer Service Team are experiencing a higher than usual number of enquiries at present, this has meant that the response time is longer than we'd like. We understand that this can be very frustrating for you and would like to assure you that we are working hard in the background to correct this.
Once again, please accept our apologies for the inconvenience this is causing you.
Best wishes
The JD Gyms Team
Good gym just lacks variety of equipment
The gym is cheap has good deals lots of benches and treadmills but lacks a multiple machines theres only one leg extension machine in the whole gym also there is no stair master machine if the gym was expanded they should definitely add them to the gym and get some air filter in the boys changing room because the smell is very bad
20 août 2024
Réponse de JD Gyms - Birmingham
Hello Jonathan , thank you for taking some time to leave us a review!
We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have regarding equipment and the changing rooms, please send an email to the Manager on Birmingham@jdgyms.co.uk
The JD Gyms Team 💚
the staff gave the members the best…
the staff gave the members the best support, the gym overall was good, the staff are also very friendly.
20 août 2024
Avis spontané
Réponse de JD Gyms - Birmingham
Hi there
Wow! Thanks for the 4 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
Train here 5x a week and Dev really…
Train here 5x a week and Dev really helps, he helped me correct my technique with lifting and helped me build a lot of muscle. He’s hilarious friendly and overall a great man
19 août 2024
Avis spontané
Réponse de JD Gyms - Birmingham
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. We'll be sure to pass your feedback onto Dev!
Best Wishes
The JD Gyms Team 💚
I love the this gym as it has…
I love the this gym as it has everything you need to train hard and stay motivated to achieve ur goals and dreams, the staff are amazing aswell and help everyone around and one staff member named dev helped me the most and is honest and kind to everyone
19 août 2024
Avis spontané
Réponse de JD Gyms - Birmingham
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. We'll be sure to pass your feedback onto the team!
Best Wishes
The JD Gyms Team 💚
Réponse de JD Gyms - Birmingham
Hi there
Wow! Thanks for the 4 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
Staff blocking disabled spaces again
Staff are still blocking disabled parking spaces despite feedback.
As my name is listed here and I have nothing to hide, I can advise it's that Selvin chap and hope other staff can resolve this.
There are new disabled parking signs, but staff still ignoring, is disgraceful.
8 août 2024
Avis spontané
Réponse de JD Gyms - Birmingham
Hi there
We are very sorry to read this and will reach out to the staff members at your gym regarding your feedback.
If you would like to speak to them directly you can email birmingham@jdgyms.co.uk
Best wishes
The JD Gyms Team
Is Ignorance bliss?
This JD Gym Birmingham will ignore constructive feedback. Is a shame - seems poorly run and poorly managed.
Have a look at the negative feedback, this is ignored and I have noticed my previous negative feedback has still not been responded to - please do respond as is food for thought. I am making effort to give good honest feedback and criticism in the hope to make improvements for all gym users.
Anything seen as positive feedback appears to be responded to and state: "It's really made our day" - seems very shallow to be honest with selective responses.
13 août 2024
Avis spontané
Réponse de JD Gyms - Birmingham
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
If there are specific points you'd like to discuss with regards to your gym, you can do so by reaching out to the General Manager at your gym. Their email address is birmingham@jdgyms.co.uk and they would be happy to schedule some time to go through constrictive feedback with you.
Best wishes
The JD Gyms Team
Very crowded with zero hygiene
Very crowded with zero hygiene. Smells so so bad honestly! No enough equipment as people wait for machines to use. I do not encourage anyone to subscribe with this gym.
4 août 2024
Réponse de JD Gyms - Birmingham
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Very nice and good gym
Very nice and good gym. I joined because there is a ladies section and classes. But if they provide a lady to check on or clean the ladies section will be helpful instead of a man doing this . Overall it is excellent gym.
8 août 2024
Avis spontané
Réponse de JD Gyms - Birmingham
Hi there
Wow! Thanks for the 4 star review and comments. It's really made our day 😀
Thank you for your feedback, it really helps us improve our member experience!
Best Wishes,
The JD Gyms Team 💚
The toilet and shower rooms are so…
The toilet and shower rooms are so dirty and smell so bad that you need to meet the modern gym standard for hygiene.
Maintaining high standards of hygiene is not only crucial for ensuring safety, but it also plays a significant role in enhancing member satisfaction and retention rates.
31 juillet 2024
Réponse de JD Gyms - Birmingham
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
With regards to cleaning, we do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on birmingham@jdgyms.co.uk
Best wishes
The JD Gyms Team
Réponse de JD Gyms - Birmingham
Hi there
Wow! Thanks for the 4 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
No respect for the gym and other customers
People need to put their weights back on the rack and any equipment back from where they got it.
25 juillet 2024
Réponse de JD Gyms - Birmingham
Hi there
Thanks for the review! Glad to hear you are enjoying the gym. We try our best to encourage our members to return the weights after use. Our fabulous staff are always on hand to help with returning the weights so if you are ever struggling, please don't hesitate to ask! 💚
Best wishes
The JD Gyms Team
Réponse de JD Gyms - Birmingham
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Réponse de JD Gyms - Birmingham
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Réponse de JD Gyms - Birmingham
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Réponse de JD Gyms - Birmingham
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
With regards to cleaning, we do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on birmingham@jdgyms.co.uk
Best wishes
The JD Gyms Team
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