Been a member of JD Southend gym for 6 years and think its a great gym, staff always helpful and friendly my only issue is in the summer months the aircon never works well in hot weather, they never s... Voir plus
L'entreprise a répondu
10 Purdeys Way, Rochford, SS4 1NE Southend, England, GB
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Been a member of JD Southend gym for 6 years and think its a great gym, staff always helpful and friendly my only issue is in the summer months the aircon never works well in hot weather, they never s... Voir plus
L'entreprise a répondu
Gym has plenty of equipment with enough duplicates to make it usable. Clean and easy to access. My only negative is that like many gyms these days staff appear a little cold and don’t appear to int... Voir plus
L'entreprise a répondu
Fabulous experience. Easy access. Great gym. Everyone respectful of each other and friendly. Thank you.
L'entreprise a répondu
After getting over my anxiety of actually going into the gym, spoke to an employee (forgot to ask for his name) and he was super helpful in showing me where everything I needed was and how i should ge... Voir plus
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Écrit par l'entreprise
10 Purdeys Way, Rochford, SS4 1NE, Southend, England, Royaume-Uni
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Very spacious and plenty of machines to keep you busy, staff very friendly and approachable.

Réponse de JD Gyms - Southend
So lovely staff, very helpful and I really enjoying workout in this gym!!

Réponse de JD Gyms - Southend
Good gym great staff loads of parking and 24 hours 💪

Réponse de JD Gyms - Southend
You can’t leave and come back in, so if you need to go outside for fresh air forget about it.

Réponse de JD Gyms - Southend
Really good gym could do with more stair machines

Réponse de JD Gyms - Southend
A full multi gym in the woman's section would be great! Other than that.. its great!!!

Réponse de JD Gyms - Southend

Réponse de JD Gyms - Southend
Very spacious, lots of equipment, everyone just gets on with their sets & enjoys the experience. The only thing that kept me from giving the full 5 stars is that there isn't enough JD staff readily available on the gym floor if you needed them for something

Réponse de JD Gyms - Southend
I joined JD Gyms Southend because of the promise of 24-hour access, which seemed ideal for my schedule. Unfortunately, that feature has been a major letdown. After 10 PM, access becomes unreliable due to a faulty external scanner. Despite multiple attempts to resolve the issue with customer service, I was repeatedly told the problem was due to me using an iPhone—an explanation that felt dismissive and unhelpful.
Adding to the frustration, the main changing rooms are closed for long stretches during unstaffed hours, making it difficult for anyone arriving late to access basic facilities. While there are accessible toilets and showers available, it’s not a practical substitute for the full changing area A.
That said, the gym itself is well-equipped, with a wide range of machines and training zones that cater to various workout styles. The environment is generally clean and motivating, and the equipment selection is impressive.
But for a gym that advertises 24/7 access and premium facilities, the execution falls short. If JD Gyms can fix the access issues and improve transparency around facility availability, it could be a top-tier option. Until then, it’s a mixed experience.

Réponse de JD Gyms - Southend
I go in the evenings and the lights are low it's fabulous 👌 music and good tunes help, I have no bad comments at all, for me it's a great experience

Réponse de JD Gyms - Southend
Went early so lots of parking space, and equipment to use.

Réponse de JD Gyms - Southend
Qr scanner doesn’t work, multiple times I am stuck outside I have to wait for another customer to leave gym so I can get in. Staff did not help at all.

Réponse de JD Gyms - Southend
Great gym overall and would be a 5-star experience, but there's a major issue with access out of hours. If no one is inside to let you in, the barcode scanner at the front door doesn’t work, leaving you stuck outside. This defeats the purpose of 24/7 access.
The scanner needs fixing ASAP

Réponse de JD Gyms - Southend

Réponse de JD Gyms - Southend
The environment and the equipment are very good, very big area.
I choose the gym because it is now open 24h.
The down side is the changing room close from 22.00 to 6.00, it is too restrictive for me

Réponse de JD Gyms - Southend
Had very good vibes as soon as I walked through the door. Staff very welcoming when I visited, showed me around all aspects of the gym. Spoke about the classes that were included in the membership. The gym is very clean and each time I have been so far I have seen the cleaner. She seems very conscientious about her job and it shows. I have been to a few classes so far and intend to try more when I feel my fitness has improved. Once I have had my induction and helped by a personal trainer, of which there a many you can choose from I shall be well away using the gym equipment, of which there are many. Straight after my visit I went home and applied online and returned that evening for a Pilates class.

Réponse de JD Gyms - Southend
feel really comfortable with everything and all of the member of staff, and also the services i get in JD gym is really good and i am really happy with everything

Réponse de JD Gyms - Southend
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