Jewellerychap Avis 

Excellent service, Carl's work is to a very high standard. I am really happy with my ring. The entire process was safe, secure and carried out within 10 day. I would definitely use again.

Excellent service and would highly recommend. I had a simple, but very sentimental, gold chain that required a new clasp. First contact made via email, to post, repair and return was less than a week! Wow, absolutely over the moon with the exceptional service, turn around time and quality of repair. Thank you so much.

Great, speedy and high quality service and great communication. Carl added two new charms to my silver charm bracelet and it looks great. Thanks.

I had a 50 year old white gold wedding ring that was looking very old and yellowing. I looked around and was impressed by the reviews so sent off my ring and less than a week later, I have it back and it honestly looks like a brand new ring! Wish I had used Carl before, but now I know where to go in future.

Excellent communication. Excellent repair to a 9ct gold rope chain, 35 years old, which I thought might not be able to be repaired. Fantastic!

This was very professional service indeed. After several high street jewellers refused to fix my broken and admittedly fragile gold chain, I found Jewellerychap on line. Simple process to follow. Took photos and sent, Carl sent an estimate, I sent the chain to him, Carl fixed it and returned. All within about 4 days. No problem. Will use again and highly recommend.

Amazing service again from Carl, re plating a ring for me. Looks fantastic, great communication and quick turnaround too. Definitely recommend.

This man is a life savour! My engagment ring was snapped and bent after a car ran over it (dont ask)
And I thought was beyond repair! Yet again Carl saved the day as have already had it rewrapped (chemically involved job) so anyway yes he win wins every time! So trustworthy and is quick! Not had a problem at all! Impeccable! Highly recommend👌🏼

This is my second ring repair with Carl. Speedy response to my email and very good feedback with the quote re the damage. Excellent repairs done to both my rings, and to a very high standard. Would highly recommend.

We are so pleased that we found the jewellery chap for a repair to my wife's broken rope chain. Firstly dealing with Carl is straightforward online and unlike some jewellery shops he assessed the repair and gave an approximate cost. Having sent the item he advised that the repair was simple and re-quoted a lower price unlike the usual fixed prices quoted in shops. The item was repaired and returned in a short period and my wife is delighted with the outcome & a repair that is invisible. I would have no hesitation in recommending Carl's company for reliability and a very professional service.

Amazing service! I posted my rings to Carl and his turnaround was 1 day! My rings now look so much better now they’ve been replated and cleaned. Thank you so much. Laura - Watton Norfolk

Had my wedding ring rhodium plated and polished.
Communication from Carl was perfect and i would certainly use him again.

Thanks

Excellent customer service and turnaround times. Rings re rhodium plated and look amazing and true mirror finish is far superior to previous with other jewellery!

Carl kept me well informed about my bracelets and how he could alter one of them at a great price iv just received them back he's done a great job on them at a good price I would highly recommend you send your jewellery repairs to Carl

Have used Carl for a few years as he is so good - he always delivers and is very efficient and reliable! Always does a sterling job! He’s always happy to help and keeps me informed of its progress.

Would not use anybody else now. Would highly recommend. A very talented jeweller!

I had two rings resized with Carl. The process from start to finish was very efficient and he was so helpful throughout, offering to make adjustments if needed. Both rings are sized perfectly and I’m extremely happy with them. Highly recommend!

Dealing with Carl was a breeze start to finish, made me aware that because of the size of the rings there may be a slight increase in price, but despite that, didn't actually budge from the original quote.

I bought some gold plated rings from Etsy, which are beautifully designed, but unfortunately have only been "flashed" with a layer of gold (0.25-0.5 microns) after Carl had finished with them, they're now 3 microns thick and boy does it show, they're a much richer colour now and show no signs that they're going to wear through quickly.

Carl's craftsmanship really is second to none, the medusa ring I sent him was warped and scratched quite a bit due to the ring not fitting and me doing some DIY to "make" it fit, after getting the ring back there's hardly a blemish in sight, it's absolutely gleaming, it's a breath of fresh air to deal with such a professional service in this day and age where such a thing isn't that prevalent anymore.

Thank you for making my rings look how they should have been Carl, if you're not sure on whether to get your rings plated by Jewellerychap, let this review serve as a reminder that you should, can't recommend them enough.

Just received back my eternity ring I sent to Carl for a diamond replacement/setting. Absolutely fabulous as always and very prompt. His work is outstanding and always happy to give advice oneverything! Always use him and wouldn't go elsewhere! Chrissie

Highly recommend—excellent service, clear communication, and my necklace was repaired beautifully. Thank you so much!