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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service, Carl's work is to a very high standard. I am really happy with my ring. The entire process was safe, secure and carried out within 10 day. I would definitely use again.

Noté 5 sur 5 étoiles

Excellent service and would highly recommend. I had a simple, but very sentimental, gold chain that required a new clasp. First contact made via email, to post, repair and return was less than a week... Voir plus

Noté 5 sur 5 étoiles

This was very professional service indeed. After several high street jewellers refused to fix my broken and admittedly fragile gold chain, I found Jewellerychap on line. Simple process to follow. Took... Voir plus

Noté 5 sur 5 étoiles

Fantastic 1st Class Service 🌟 I can’t thank Carl enough for reviving my white gold diamond ring back to brand new again. I had it cleaned, polished and rhodium plated. Simple, fast service with... Voir plus

À propos de l'entreprise

  1. Service de réparation de bijoux

Écrit par l'entreprise

Talk direct to the Goldsmith. My jewellery workshop specialises in jewellery repairs by Post using old fashioned techniques alongside the latest tools such as Hydrogen Torches, Laser Welding and XRF testing. I can expertly repair any item of jewellery at an affordable price. From replacement stones to ring repairs and resizing to new handmade jewellery. I repair very fine chains, rings and earrings as well as antique jewellery and accident damaged items that look beyond repair such as crushed rings. Talk to the goldsmith for a free estimate.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

123 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(123)

24 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic!

Amazing! Carl was super helpful and honest when communicating about my ring resizing. I wanted my ring sized down by quite a lot and definitely wasn’t expecting this result! My ring looks absolutely amazing, totally seamless and wonderfully shiny

11 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Absolutely fantastic service

Absolutely fantastic service. Very fast service. My ring looks amazing. Carl was very professional and extremely helpful. If you need any jewellery rodium plating I would highly recommend.

27 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent safe service

I was initially wary about posting my wedding and engagement rings off but the reviews on here gave me confidence and I'm so pleased with the result. Carl was quick and efficient and my rings look brand new! It was an easy process and a really reasonable price. I will definitely be using the jewellery chap again!

15 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Rings re plated

Just received my rings back from Carl had them plated with rhodium and cleaned really fast service and they are absolutely beautiful like new definitely recommend

15 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service - my engagement ring has been refinished perfectly

I can’t thank Carl enough for the work he did on my engagement ring. I had been unable to wear it for almost a year due to being allergic to the nickel in the white gold. I spoke with Carl and requested my ring to be rhodium plated so I could wear it again. I sent off my ring and it arrived back very quickly and he’s done an amazing job. It’s been plated, polished and I’m so pleased to be able to wear it again. Great service and I would highly recommend him if you’re looking for someone trustworthy and professional to repair your jewellery.

14 février 2025
Avis spontané
Noté 5 sur 5 étoiles

What a fantastic experience

What a fantastic experience - I sent my engagement ring to Carl, and he promptly responded with various options to replace the missing stone and other touch up options to make it as good as new. Very efficient communication every time, very reasonable price and the quality of the repair is brilliant. Cannot recommend highly enough - thanks Carl! Will definitely be using your services again should the need arise

8 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Happy :)

Clear communication and my necklace looks good as new after gold plating. It's a very sentimental necklace to me so it's lovely to have it restored and looking great again. The postage instructions were all very clear and it came back to very well packaged.

7 février 2025
Avis spontané
Noté 3 sur 5 étoiles

Decent service overall

Decent service overall. Communication was good, and the jewellery repair was completed without any major issues. While the work was satisfactory, it didn’t entirely exceed expectations for me. A solid option, but not exceptional.

22 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent service at a reasonable price.

Carl has just replated an eternity ring and rhodium plated 2 yellow engagement rings for me which had a lot of sentimental value. All 3 rings came back like new, they are lovely and I would highly recommend Carl.
All at a very reasonable cost.

24 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Exceptional Service and Craftsmanship

I recently sent my 18-carat gold Edwardian 5-stone diamond engagement ring to Carl for a repair, and I am absolutely thrilled with the result. Originally, it was just a prong that needed fixing (so I believed), but Carl quickly identified additional issues, including a crack and structural concerns. He explained everything clearly and gave me two options: an interim repair or a full remelt and reconstruction.

I opted for the interim repair, and the result is nothing short of spectacular. The ring came back looking practically brand new! Polished to perfection and beautifully reset. You’d never guess there had been any damage or unevenness.

Carl’s skill, professionalism, and attention to detail are outstanding. I wouldn’t trust anyone else with my jewelry now, whether it’s for repairs, plating, or anything else. Highly recommended!

10 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service. My 2 gold chains were repaired and returned by return post the next day.
Whole process was very clearly explained beforehand and I was kept in the picture at every point. Very impressed!

20 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Rhodium plating

Sent 2 of my wedding rings to Carl to be rhodium plated. Fantastic service. Carl kept me updated throughout. I’m so impressed with how my rings look, there like new again. Will be recommending Carl to all my Friends and family. Top company. Thank you

2 novembre 2024
Avis spontané
Logo de Jewellerychap

Réponse de Jewellerychap

Thank you for your very kind review.

Noté 5 sur 5 étoiles

Flawless Repair

I found Carl online after being told by numerous jewellers that my fine chain could not be fixed.
I was impressed by the prompt response to my quote request. I was impressed by the quote I received. I was also impressed with the communication from Carl.
I got my chain back today, less than a week after I posted it, and the repair was flawless! I am delighted that my necklace looks as good as new, repaired quickly at a very reasonable cost. I would highly recommend this service and would definitely use again for jewellery repairs.

30 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service. Kept me updated every step of the way. My repair came back today and delighted with it.
I went to so many jewellery shops trying to get what I needed done without success. So glad I found Carl on-line.
So refreshing to get such a positive experience. Will definitely send things for repair again and will tell my family and friends.

8 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Superb service

Superb service. Communication was the best I've experienced on the internet. Sent off my wedding band and had it resized on the same day of arrival. Had the ring back 3 days after posting.

The ring looks stunning too.

Will definitely use again!

3 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Top class jewellery repair

Top class, professional service.
Made a query, responded immediately.
Easy to follow instructions.
Heirloom chain sent, repaired and safely returned within a week.

Happy customer.

26 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, friendly communication and thrilled with the result. Carl did a great job of re-plating my daughters necklace, highly recommended

24 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing service

I sent 3 rings to Carl to be resized and for one to be repaired. The whole process was great, and the rings came back probably better than new! Thanks Carl!

12 septembre 2024
Avis spontané

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