Good to change products easily and last minute. Good easy setup. Bad: poor communication. I don’t get emails asking to update my next package, reminders, payment, shipped. Hard to communicate by phon... Voir plus
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Lisez les avis des autres
I did have an issue with customer service, but it was taken care of by a wonderful customer service team. The products really are top quality. Her prices are also reasonable, but her sales are one of... Voir plus
Excellent product and communication! I would highly recommend! When I wrote this review I was able to pause my delivery for at least 6 months and I was thankful for the great customer service. How... Voir plus
L'entreprise a répondu
Since JLo products started, I haven't stop using them. When they have a new product, I want to try it first. I trust these products because, they are very good for sensitive skin, definitely hydrate,... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Boutique de santé et beauté
- aussi dans
- Fournisseur de produits de beauté
- Grossiste en produits de beauté
- Industrie cosmétique
- Magasin de cosmétiques
- Magasin de produits de beauté
À propos de JLO Beauty
Écrit par l'entreprise
JLO Beauty® is built on a simple but powerful premise: "Beauty has no expiration date."
Founded by global icon Jennifer Lopez, the brand is a luxury skincare line designed to deliver high performance, results-driven formulas that feel as luxurious as they are effective, proof that radiant skin is achievable at any stage.
Why Customers Choose JLO Beauty®
- ✔ Luxurious, high-performance formulas with clinically tested ingredients
- ✔ Effortless routines designed for consistent, visible results
- ✔ Complete morning-to-night skincare rituals for face and body
- ✔ Backed by a 60-day money-back guarantee
Beauty Has No Expiration Date
JLO Beauty® is built on a simple but powerful premise: "Beauty has no expiration date." Founded by global icon Jennifer Lopez, the brand is a luxury skincare line designed to deliver high performance, results-driven formulas that feel as luxurious as they are effective, proof that radiant skin is achievable at any stage.
Every JLO Beauty formula is powered by our signature Terralume Complex™, a blend of potent, clinically tested ingredients designed to work in harmony. From cleansers and serums to moisturizers and body treatments, our products are crafted to deliver visible results while feeling effortless to incorporate into your daily ritual.
Our Philosophy
At JLO Beauty, we believe skincare should be a daily indulgence, not a chore. Every formula is refined until the results speak for themselves because real confidence starts with results you can see and feel.
Coordonnées de contact
Etats-Unis
- jlobeauty.com
4,3
Excellent
267 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Réponse de JLO Beauty
Thank you for your lovely feedback, Skarlett! We’re thrilled to hear how much joy our products bring to your routine — your enthusiasm means the world to us.
Always remember, consistency is key. With steady use of your JLO Beauty favorites, the formulas can help reveal even more visible radiance, smoothness, and long‑lasting glow over time. We’re grateful to be part of your beauty journey.
Clean beauty products are the best
Clean beauty products are the best, they are not meant to change your look, but help you be you.
27 juin 2026
Réponse de JLO Beauty
We’re grateful you shared your experience with your JLO Beauty product, Cristina! We truly appreciate your feedback, and we’re glad to know our products support your approach to feeling confident in your own skin. Thank you for being part of the JLO Beauty family.
Love the product and ease of changing…
Love the product and ease of changing future orders.
27 juin 2026
Réponse de JLO Beauty
Thank you for sharing your feedback, Patricia! We’re thrilled to hear you’re enjoying your skincare experience, and it’s wonderful to know your subscription has been easy to manage. We’re grateful to have you as part of the JLO Beauty!
Good products but hard to cancel
I like the products. I like the convenience of having them shipped. What I do NOT like is not having an easy way to cancel.
27 juin 2026
Réponse de JLO Beauty
Thank you for sharing your feedback, Valerie! We’re happy to hear you’re enjoying your JLO Beauty products and the convenience of delivery. We appreciate your thoughts on your subscription experience and will continue working to improve every interaction. If you have any question or need further assistance, please contact us at 1‑800‑704‑7551 so we can help you directly.
I’ve been using the products for a few…
I’ve been using the products for a few years and love it all! Very glowing skin!
27 juin 2026
Réponse de JLO Beauty
Thank you, Kelly, for your wonderful feedback and for trusting JLO Beauty as part of your skincare routine for so long. We're thrilled to hear you're enjoying radiant results and are grateful to have you as part of the JLO Beauty family!
Very happy with the products!
Very simple to find the products you want. I love that I can choose when the products arrive anytime I need to make a change. I have been using the products (cleansers, day and night moisturizing cream, eye cream and face serum for almost a year and the results have been outstanding! My face feels cleaner, firmer and brighter. I find that I feel more confident on days I choose not to wear make up!
27 juin 2026
Réponse de JLO Beauty
Thank you for sharing your experience, Kimberly! We’re thrilled that JLO Beauty has become part of your skincare journey and that managing your orders has been convenient. We appreciate your continued support and are honored to be part of your routine!
Buy it it’s worthy.
Love all Jlo beauty products they are amazing and I’ve have a great improvement in my face and body. love love love all her products. ❤️
27 juin 2026
Réponse de JLO Beauty
Thank you for taking a moment to share your experience with JLO Beauty, Ana! It’s wonderful to hear how beautifully the products have worked for you and how much confidence they’ve added to your routine. We truly appreciate your kind words. Thank you for choosing JLO Beauty.
Réponse de JLO Beauty
We love hearing this! Thank you for the wonderful feedback, Julie! We’re thrilled to know you’re enjoying our products and that it’s been such a great fit for your routine. We truly appreciate you choosing JLO Beauty to be part of your skincare journey!
Since I’ve been using the face cream my…
Since I’ve been using the face cream my skin doesn’t only feel tighter but it looks youthful. I’m 60 years and get several compliments about my skin. Highly recommend it
7 janvier 2026
Réponse de JLO Beauty
We’re truly grateful to hear how well the JLO Beauty Hydrating cream has been working for you, Marisol! It’s nice to know you’re seeing such a youthful glow and receiving kind recognition along the way. Thank you for sharing your experience and for recommending JLO Beauty—we’re honored to be part of your skincare routine.
The product itself it's great
The product itself it's great, but your website needs A LOT of help. I can't remove unwanted products. It allows me to add but not enter "0" amd/or cancel. Very inconvenient, since I have to push back days instead of just adding when needed. Also, at one point, I had multiple accounts open due to not recognizing same email. Hope it's been fixed, but the website needs lots of work.
2 mai 2026
Réponse de JLO Beauty
Thank you for sharing your feedback, Charitza! We’re happy to hear you’re loving your JLO Beauty products and apologize for the challenges you experienced while managing your account online. We appreciate your feedback as we continue working to improve your experience.
Our Customer Care team is happy to assist with your account. Please call us at 1-800-704-7551 so we can help you directly.
Love Jlo's products they really work…
I've been using jlo's products consistently in the morning and at night for a couple of years now and they truly work. The cleanser, serum and moisturizer keeps my face hydrated and glowing! I also apply the sun screen product before applying makeup and the lip balm. I recently started using and love the body serum and it has made a noticeable healthier difference on how my skin feels. I highly recommend these products! Consistency makes a difference!
27 juin 2026
Réponse de JLO Beauty
Thank you for sharing your experience with JLO Beauty product, Millie! We’re delighted to hear how beautifully the regimen has supported your skin over the years and how much you’re enjoying the full routine, from face care to body care. Your dedication truly shows that consistency makes a meaningful difference. We appreciate your support and are grateful to be part of your daily skincare ritual.
Great product!
27 juin 2026
Réponse de JLO Beauty
Thank you for your kind words, Robin! We're so happy to know you're enjoying your JLO Beauty experience. We appreciate your support and are honored to be part of your skincare journey!
Love your product
27 juin 2026
Réponse de JLO Beauty
Thank you for sharing your experience with JLO Beauty, Allison! We’re thrilled to know the product has been bringing joy to your routine. Your support means so much to us, and we love having you as part of the JLO Beauty family.
I don’t remember when I called costumer…
I don’t remember when I called costumer services but the guy was so freaking knowledgeable and kind. He was able to help me out.
26 juin 2026
Réponse de JLO Beauty
Thank you for your review of JLO Beauty, Rickie! We’re happy to hear that the support you received was both helpful and reassuring. Your experience is important to us, and we truly appreciate your kind words. Thank you for choosing JLO Beauty.
Great product!
Great product, easy to order, modify or change last minute too! Little pricey, but not compared to other brands. Its the only facial product I use!
26 juin 2026
Réponse de JLO Beauty
Thank you for sharing your experience, Kindra! We’re thrilled that managing your orders has been easy and that JLO Beauty has become a trusted part of your skincare routine. We truly appreciate your support and are honored to be part of your daily routine!
Excellent Creams
The product is really good and the fact that payments are allowed instead of paying everything in a single statement is great. I had to call customer service once and they were fast in fulfilling my request right away.
The texture of the products is awesome!
26 juin 2026
Réponse de JLO Beauty
We’re truly delighted to hear you’re enjoying both the products and your overall experience, Katia! It means so much to know everything has been smooth and satisfying for you. We sincerely appreciate your support and look forward to continuing to be part of your skincare journey. Thank you for choosing JLo Beauty!
The person that I spoke with was vary…
The person that I spoke with was vary nice and helpful,,,
8 avril 2026
Réponse de JLO Beauty
We truly appreciate your kind words about your experience with JLO Beauty, Juanita! It's wonderful to hear how much you're enjoying the products and that our team has been able to support you well with your concerns. Thank you for being valued part of JLO Beauty family!
Réponse de JLO Beauty
Thank you for sharing your experience with JLO Beauty, Leah! We’re glad to know our team was able to support you promptly and provide the care you needed. Your feedback means a lot to us. Thank you for choosing JLO Beauty.
My Go-To Skincare for Beautiful, Healthy Skin!
I've been using JLo Beauty for a few years now, and I absolutely love it! The products feel light and luxurious without being overly expensive, and they leave my skin feeling hydrated and refreshed. I receive compliments on my skin all the time, and I truly believe this skincare routine has played a big part in that.
I've also had a great experience with their customer service—they've always been responsive, friendly, and helpful whenever I've had a question.
If you're looking for quality skincare that feels like a luxury without the luxury price tag, I highly recommend giving JLo Beauty a try!
1 juillet 2025
Réponse de JLO Beauty
We’re absolutely thrilled and so grateful for your continued trust in JLo Beauty! Hearing your experience truly inspires us, and we’re beyond excited to keep supporting your glow and skincare journey every step of the way. Thank you for being part of the JLo Beauty family!
Package always Llost
Package always Lost I always got to call, told one thing and still never comes on time . but quick to tap my acct .
Disappointing
10 juin 2026
Réponse de JLO Beauty
Thank you for sharing your feedback, Cheryl. We’re truly sorry to hear about your delivery experience and understand how frustrating it can be when an order doesn’t arrive as expected. We appreciate your patience and would love the opportunity to help make things right. Please contact our Customer Care team at 1-800-704-7551 so we can review your order and provide assistance.
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