Jobadder Avis 92

JobAdder is great, it's support is even greater.

We don't use the software to its full potential as we have a couple others that we also use in the business that cover other parts on the process, but it truly has such a wide range of capabilities.

JobAdder is extremely simple and any issues that pop up are swiftly fixed, or at least explained to you exactly why they're happening.

I didn't give the full 5 stars, I've rounded down from 4.5 since a few things could be made a bit smoother such as merging applicant accounts and keeping all input info.

Jobadder is very simple and easy to use. Any queries and customer service come back to you straight away.

JobAdder is extremely helpful for our company. We use it daily, and it keeps everything clearly organised, making our recruitment process efficient and easy to manage. JobAdder’s support team are always on hand to assist with any issues and respond quickly.

The chat bot referred me to an article that told me exactly how to request the additional column I wanted on our candidate chart and what information I should submit with my request. My request was handled within an hour and I got exactly what I wanted. I was very impressed with the speed of service, and my boss was pleased with the quick results.

Disruptions can quickly impact productivity, so responsive support matters. JobAdder handled our support ticket with both speed and accuracy. The information provided was detailed, clear and easy to follow. Complex technical concepts were explained in a practical, human way with real human input, not just a chat bot. A genuinely impressive standard of customer care that minimised our down time and kept us moving in the right direction.

JobAdder has become a core platform across Procorp Global and a newly established recruitment business within the group, following our decision to transition away from a large, global enterprise ATS. The move was driven by JobAdder’s ability to deliver a more intuitive, scalable, and recruitment-centric system without compromising on capability. Across both businesses, the platform has supported complex workflows, website and system integrations, reporting, and day-to-day operational efficiency with consistency and reliability. The implementation process was well structured and professionally managed, and the ongoing support reflects a team that genuinely understands the realities of running modern recruitment operations. JobAdder has proven to be a highly capable technology partner and a strong long-term platform for growth.
Tristan Case | CEO | Procorp Global Pty Ltd

Really good Customer Service. They helped us do our signatures for different offices. Good ATS as well.

I had an issue logging in and raised a ticket. It was an easy fix and help came through extremely fast.
Thanks team!

They responded quickly and spoke to me in English and not computer talk!

I recently raised a query regarding why candidates placed as permanent were appearing under Temp Express (within the Working Tab), and requested that all permanent candidates be moved out of that section.
Simon from JobAdder Support handled my query exceptionally well. He not only explained clearly why this issue was occurring but also took the time to walk me through the solution using a video demonstration. This made the process easy to understand and ensured I could confidently apply the fix myself.
His approach was thorough, professional, and supportive. I appreciated the combination of explanation and visual guidance, which resolved my query quickly and effectively.
Overall, I am very satisfied with the assistance I received. Simon’s support has given me greater confidence in using JobAdder and managing candidate placements more accurately.

Avoid JobAdder like the plague. Service is non existent and rude.

Huong helped me create a custom field, they made this process efficient and streamline to get my portal up and running the way i need it to.

Sales process was incredibly good, thorough but not hardcore sales. The set up was simple, and support has been very responsive. I am still working my way around the configuration and using all of the features, but it is intuitive and easy. Highly recommended.

Tayla was helpful and examined all possible ways to solve my issue. She called me back as promised and sent me follow up emails.

Very prompt response, with detailed instructions and images leaving no room for misunderstanding or error!

Makes life super easy because I can just get back to work without losing time.

JobAdder has been a consistently reliable and user friendly system for managing high volume recruitment. The platform is intuitive, efficient, and well designed for end to end hiring workflows. What stands out most is the quality of their support team. Every interaction has been prompt, knowledgeable, and genuinely focused on resolving issues quickly. The recent assistance I received was clear, proactive, and made the process seamless.

Overall, JobAdder continues to be an excellent tool that supports our recruitment operations effectively.

Very quick responce. With details reason why the problem accured.

JobAdder has consistently delivered an exceptional experience for us, especially when it comes to support. Recently we needed a major update to our Smart Form, involving multiple document uploads, mandatory compliance requirements and a very specific workflow.
Binh handled everything with outstanding professionalism, clarity and patience. Every request was understood immediately and executed exactly as needed. The communication was fast, clear and solution-focused at all times.
What I appreciate most is that JobAdder genuinely listens and works with you the support feels personal, not generic. The platform itself is reliable, modern and continues to improve in ways that really help day-to-day HR and mobilisation processes.
Overall, JobAdder remains one of the best tools we use operationally, and the support team (especially Binh) truly sets the standard for customer service. Highly recommend.