Excellent communication with administrative staff followed by a personal call from the chief engineer who took me though some simple tests for my Barazza gas hob. This saved JES an unnecessary call... Voir plus
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Excellent communication with administrative staff followed by a personal call from the chief engineer who took me though some simple tests for my Barazza gas hob. This saved JES an unnecessary call... Voir plus
L'entreprise a répondu
Joint Electrical Services Ltd recently replaced my Bora ceramic glass hob, and the whole experience was outstanding. Communication was smooth, the process was handled professionally, and the quality... Voir plus
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I have no hesitation in recommending Joint Electrical Services Ltd. I recently had a problem with a combi oven I purchased and imported from Italy. JES Ltd dealt with the company on my behalf and rect... Voir plus
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Great communication via emails and texts - thanks to Anne! I was kept up to date of when my technician would arrive. Technician (Michael) gave great recommendations and advice about my two ovens which... Voir plus
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UK's Leading Indoor & Outdoor Cooking Appliance Specialists in Support, Service, Commission and Installation. A Honest and Upfront company providing a trustworthy & reliable service across the UK for over 30 years. At JES we are your experts when it comes to your Indoor and Outdoor cooking appliances. Whether you require support, servicing, commissioning or installation. Whether it is electrical, gas, water or ventilation services. We are on hand to help you, for life.
Ibstock, LE67, Leicester, Royaume-Uni
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Very polite engineer who cleaned up thoroughly behind him, plus good diagnostics. Only vaguely negative part was how expensive it was.

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Good communication and planning, the guys arrived on time, did the job efficiently and ensured no mess was made.

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Very easy company to deal with, did exactly as requested on time. Perfect

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Friendly and professional, made sure all surfaces were covered and protected, walked me through what they were doing. When I called with a query, they picked up immediately and again were very helpful, would happily recommend.

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Professional service from the moment we spoke until the work was completed. Delighted!

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Great service. Replaced the power board in our Bora XBO and all fixed in a single visit. Great communication via email and texts.

Réponse de Joint Electrical Services Ltd
Anne was very efficient at arranging the technician visits and communicating with us by email, text and phone. Michael, the technician, was fantastic. He was polite and professional, and worked methodically and efficiently to fix an issue with our BORA XBO. Thank you JES for sorting out our issue, great service all round!

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Engineer fixed issue and product was replaced. Actually works better than the original instal!
Thanks

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We had an engineer called Micheal who was great and whent over and above to get our oven to work. Great service on two occasions. Thank you

Réponse de Joint Electrical Services Ltd
Excellent service, our Bora X Bo was leaking and JES was very helpful in getting it fixed. They promptly responded and set up an appointment. The engineer arrived on time and quickly identified that the pump was broken. He replaced it and got it working again in a very short time.

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Kept very up to date with the appointment. On time, very polite person.
Really helpful and very professional.
Excellent service

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Excellent service from logging the fault to the engineer's visit. We were kept up to date with any changes (our appointment was even brought forward) from the office and the engineer was punctual and solved the issue successfully and even fixed an issue we didn't even know we had.

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Amazing service. Everyone was very efficient and polite. Got our hob up and running really quickly, we are very pleased!
Thanks very much

Réponse de Joint Electrical Services Ltd
Recently had the glass of my Bora hob replaced following an accident where it smashed. Really pleased with the job and found the service and correspondence good. The replacement was arranged very quickly,

Réponse de Joint Electrical Services Ltd
Prompt service visit for Bora hob not working following installation by kitchen company electrician.
JES engineer quickly established the hob was working so kindly offered to fault find for us. The faulty wiring was soon located and remedied. We were then given a full demonstration of the hob. First class service, we will definitely use JES if required and would definitely recommend.

Réponse de Joint Electrical Services Ltd
Engineer was very polite, professional and thorough. Worked in a clean and tidy manner and and I felt went above and beyond my expectations.

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Easy and clear communication, arrived on time , fast, efficient, professional and friendly service. JES set the benchmark very high and will always be my “go to people”

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If only every service company was this good !!
Super responsive ,brilliant well trained technician ,immediate follow up to ensure we were happy .
Not easily impressed but JES were excellent

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If only all companies were as professional and trustworthy as JES. I wouldn't hesitate to recommend them.

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Mark attended to repair a fan which was not working properly, under warranty. A thoroughly professional job, coupled with excellent communication.

Réponse de Joint Electrical Services Ltd
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