Excellent communication with administrative staff followed by a personal call from the chief engineer who took me though some simple tests for my Barazza gas hob. This saved JES an unnecessary call... Voir plus
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Excellent communication with administrative staff followed by a personal call from the chief engineer who took me though some simple tests for my Barazza gas hob. This saved JES an unnecessary call... Voir plus
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Joint Electrical Services Ltd recently replaced my Bora ceramic glass hob, and the whole experience was outstanding. Communication was smooth, the process was handled professionally, and the quality... Voir plus
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I have no hesitation in recommending Joint Electrical Services Ltd. I recently had a problem with a combi oven I purchased and imported from Italy. JES Ltd dealt with the company on my behalf and rect... Voir plus
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Great communication via emails and texts - thanks to Anne! I was kept up to date of when my technician would arrive. Technician (Michael) gave great recommendations and advice about my two ovens which... Voir plus
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UK's Leading Indoor & Outdoor Cooking Appliance Specialists in Support, Service, Commission and Installation. A Honest and Upfront company providing a trustworthy & reliable service across the UK for over 30 years. At JES we are your experts when it comes to your Indoor and Outdoor cooking appliances. Whether you require support, servicing, commissioning or installation. Whether it is electrical, gas, water or ventilation services. We are on hand to help you, for life.
Ibstock, LE67, Leicester, Royaume-Uni
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Professional, friendly service. Fixed the problem promptly and efficiently. Thoroughly recommend JES.

Réponse de Joint Electrical Services Ltd
Mark and Joshua attended site to repair a cooker hood that hadn't worked from day one. Switched the fan motor out after a few teething problems getting the hood out of the cabinet. Nothing was too much trouble, would totally recommend JES for any appliance repairs in the future.

Réponse de Joint Electrical Services Ltd
Thank you JES I would highly recommend your services ! From when the issue was raised with my Bora Induction hob, you kept in contact with me and right up until the service date I was given a small window for the call so didn't have to wait all day. Very friendly and professional.

Réponse de Joint Electrical Services Ltd
Thank you to JES for a amazing service repairing my Bora Extractor. Very professional, friendly trust worthy service would full recommend.

Réponse de Joint Electrical Services Ltd
Very helpful customer service who arranged for my Bora hob to be fixed as quickly as possible, good communication from Anne and the engineer was friendly and sorted out the problem efficiently.

Réponse de Joint Electrical Services Ltd
Thank you to Joshua and JES for helping me out so close to Christmas.
I couldn’t fault the efficient service at all. I was kept informed, the engineer turned up on time as promised and was friendly, professional and fixed my hob!
Brilliant service.

Réponse de Joint Electrical Services Ltd
From first contact with JES the service provided was excellent. Friendly & helpful advice. Once issue was identified an appointment with service engineer was made. The date was brought forward by a few days to the Friday which was extremely kind.
Thank you to all at JES. highly recommended.

Réponse de Joint Electrical Services Ltd
Efficient, polite, tidy and fixed the problem.
Many thanks

Réponse de Joint Electrical Services Ltd
Over the years Joint Electrical Services have always carried out an excellent service for my 18 year old Mercury cooker. Problems always rectified, services leaving the cooker in pristine condition, expertise & skill from their engineers and it’s always a pleasure to deal with Anne over the phone for booking in, letting me know arrival time of the engineer and follow up call.

Réponse de Joint Electrical Services Ltd
Super fast and truly excellent service from the time they received the fault to resolution- thank you!

Réponse de Joint Electrical Services Ltd
Very professional and helpful. Would recommend JES!

Réponse de Joint Electrical Services Ltd
Bora recommended JES after we accidentally damaged the glass on the hob. Mark the engineer attended promptly and replaced the glass and fitted a trim. Unbeknown to us the hob had not been fitted properly (not by JES!), Mark pointed this out and rectified the problem. Mark was very thorough, courteous and efficient.

Réponse de Joint Electrical Services Ltd
JES were appointed by Bora to fix an issue that we had on our Bora Pure S induction hob. It is almost new so it was an in warranty repair. All communication from them was top notch with no delays. The engineer (David) that came gave us a text to let us know he was 30 mins away.
When he arrived he made protecting worktops and flooring his first task. A nicer chap you will not meet.
Very knowledgeable regarding the product and a pleasure to chat with. He fixed the problem, checked everything out, made sure things were clean and went on his way. Many thanks JES, Anne Steele and David.

Réponse de Joint Electrical Services Ltd
Good communication, easy to get an appointment booked in. Engineer was friendly and quickly sorted the problem. Aftercare phone call was also appreciated.

Réponse de Joint Electrical Services Ltd
Joint Electrical Services Ltd provides good service with knowledgeable and efficient engineers who are calm and clean. They ensure a seamless experience with text messages confirming time slots and tracking arrivals. The engineers, like Mark, are friendly and professional, and the communication from head office, especially from Anne, is thorough. However, the booking system could be faster; it can initially feel like requests aren't being addressed promptly. All in all, they provide reliable service once the booking process is complete.

Réponse de Joint Electrical Services Ltd
JES were fantastic in sorting an issue with my Bora hob. Great communication on when the engineer would arrive. The engineer was super professional and knowledgeable and resolved the issue with the hob which also needed engagement with my solar equipment vendor! Would recommend JES for their knowledge and expertise and the great care taken whilst resolving the issue. Thanks Michael!

Réponse de Joint Electrical Services Ltd
Two of the burners on my 10 year old Barazza gas cooker had stopped lighting. The JES engineer was excellent. Communicated time of arrival, took great care in removing the top of the entire gas cooker. Spent most of the afternoon fixing the problem. Cleaned up and took away waste material. Pleasant individual to have in the kitchen. I would thoroughly recommend.

Réponse de Joint Electrical Services Ltd
Quite pricey, but very professional, competent service engineer arrived promptly and effected a necessary repair.
I would recommend to use them.

Réponse de Joint Electrical Services Ltd
Excellent service on our Bora hob. Very professional and neat. Thank you

Réponse de Joint Electrical Services Ltd
JES recently repaired a Westin extraction hood for me and gave excellent service all round from booking the appointment to completion of the job.
Many thanks

Réponse de Joint Electrical Services Ltd
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