Always enjoy my trips to Jolleys not just to buy my pet essentials but I love the smell as soon as you walk in (and so does my daughter). I save a small fortune on every trip rather than just buying... Voir plus
Établissement
Changer d'établissementLarne Road Business Park, Larne Road, BT42 3HA Ballymena, GB
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Lisez les avis des autres
Always good value great range of items for all sorts of pets Just one issue to raise staff member on this occasion was called to till as a other member was going in their break They came to till de... Voir plus
Efficient,helpful Staff and attentive to the customers needs. On my last visit a strong fit Staff member carried 2 heavy bags of bird food to my car parked close to the entrance/exit door. Very much a... Voir plus
I needed advice about the type of dog food to give my elderly Jack Russell as she had not been well. I had a lot of help and advice from the lovely lady on the till and even though the till was off l... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Coordonnées de contact
Larne Road Business Park, Larne Road, BT42 3HA, Ballymena, Royaume-Uni
- 02825 641975
4,7
Excellent
909 avis
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They had a greaGood selection t selection
They had a great selection, and I joined their club and got 3 pounds off
23 janvier 2025
Royal Canine Dog Food
Experience was fairly normal in that I picked the dog food I usually get, paid and carried my two bags plus a box of Dentastix in basket to my car. I said I would leave the basket back. There was no offer of help to my car even though I use a walking stick as my mobility is not so good.
22 janvier 2025
Great shop.
Pleasant staff very efficient and helpful. Great variety of products and a well stocked, clean shop. Regular customer
15 janvier 2025
Staff are friendly and will try to help…
Staff are friendly and will try to help with any questions you might have
15 janvier 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Empty shelves and the customer service…
Empty shelves and the customer service leaves a lot to be desired, not even a smile.
13 janvier 2025
Réponse de Jollyes The Pet People - Ballymena
Good afternoon,
We appreciate you sharing your feedback. We understand your frustration with the empty shelves and the less-than-satisfactory customer service you experienced. We sincerely apologise that your visit didn't meet your expectations. We value your business and are committed to improving in these areas. We're working hard to ensure our shelves are fully stocked and that our team provides the friendly, helpful service every customer deserves.
Kind regards
Jollyes
I ordered the wrong product online
I ordered the wrong product online. The gentleman in the Ballymena store was extremely helpful and organised my refund quickly and effectively
30 décembre 2024
friendly service
23 décembre 2024
Friendly and helpful staff
Christmas Eve and the tills weren't working properly the staff managed to rectify the problem quickly and stayed positive and helpful to the customers waiting.
24 décembre 2024
Staff are so friendly and helpful great…
Staff are so friendly and helpful great offers
22 décembre 2024
Helpful staff
18 décembre 2024
All good ,excellent help from the…
All good ,excellent help from the staff, good selection of pet foods
14 décembre 2024
Always a pleasure to shop in Ballymena…
Always a pleasure to shop in Ballymena store friendly helpful staff
I am in regularly as have a lot of pets nothing is to much trouble for them
The same of the store in coleraine although Ballymena is my main store I go to
16 décembre 2024
Very helpful friendly staff
15 décembre 2024
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