The Banbridge team consistently offers some of the best customer service I’ve experienced. They know their customers and truly ensure they receive the best care. Michael noticed I had ordered a differ... Voir plus
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Stopped at Banbridge store as we ran out of dog food ( usually go to Pets at Home),and it's now our go to store, good selection of quality food and toys,and staff are brilliant,they give you propwr ad... Voir plus
Since Jollys have stopped doing the loose dog treats in favour of the prepacked ones, my dog doesn't like them. Even my neighbours dog doesn't like them. I'm now having to travel to another pet store... Voir plus
L'entreprise a répondu
I went with my friend, who has a guide dog. She was enquiring about food with a low fat content & thd member of staff who was helping her, gave her good advice & recommended what she should try.
À propos de l'entreprise
Écrit par l'entreprise
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Coordonnées de contact
25 Castlewellin Road, BT32 4AX, Banbridge, Royaume-Uni
- 02840 626748
4,9
Excellent
501 avis
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The cat litterright products at sensible prices…
The right products at sensible prices and good stock levels
21 novembre 2025
Always helpful staff
Always helpful staff. Willing to give good advice and help find what you are looking for .
16 novembre 2025
No fuss pleasant staff
28 octobre 2025
Staff not very helpful
17 octobre 2025
Lovely staff
I had the pleasure of chatting with a lovely member of staff at the counter
11 octobre 2025
Friendly staff
Friendly staff. Products I need. Store is close to the house. They do offers & emails to notify there are discounts which is fab. Can’t fault.
30 septembre 2025
Product was easily found in the store.
Product was easily found in the store.
Customer service very good. I was on my own and staff offered to carry dog food out of me.
7 octobre 2025
I love this shop
I love this shop! My kitty loves James Wellbeloved biscuits even more.
1 octobre 2025
Pleasant staff and wide range of goods…
Pleasant staff and wide range of goods for my cats.
22 septembre 2025
Got everything I needed & very nice…
Got everything I needed & very nice young girl served me & packed the bag for me
19 septembre 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Since Jollys have stopped doing the…
Since Jollys have stopped doing the loose dog treats in favour of the prepacked ones, my dog doesn't like them. Even my neighbours dog doesn't like them. I'm now having to travel to another pet store to get the loose ones. PLEASE BRING THE LOOSE TREATS BACK.
13 septembre 2025
Réponse de Jollyes The Pet People - Banbridge
We appreciate you letting us know that your dog and your neighbor's dog miss the loose treats. We're sorry that the pre-packed treats are not a hit. We'll pass your feedback along to our team. Thanks for your review.
Good helpful staff and competitive prices.
Good helpful staff. A well stocked shop that is easy to get around. Competitive prices.
9 septembre 2025
Customer service was brilliant
Customer service was brilliant. But don't like the new system would rather have the vouchers
24 juillet 2025
Extensive range of stock, excellent customer service.
Always have the products I need. Clean spacious store. Excellent customer service from friendly helpful staff.
21 juillet 2025
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