Oh my goodness I cannot say enough amazing things about your staff… it’s always the greatest joy going into your Andersonstown Road (Westwood) Jolles. All, and I mean ALL your staff are the best, mos... Voir plus
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Lisez les avis des autres
Brought puppy in for 2nd injection & microchip. Staff very friendly & experienced. The vet was great! He explained everything he would be doing & what to look out for after the treatment. I will d... Voir plus
I get meal worms semi regular for my pets and find that Jollys is extremely punctual regarding its deliveries, and always has high quality live food options. It also has a massive range of everything... Voir plus
Staff here are absolutely brilliant, very helpful and chatty and got us sorted with everything we we're looking for and advised us on joining the club, which we did and this meant we got a good deal o... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Coordonnées de contact
Unit D, Westwood Retail Park, BT11 9BQ, Belfast, Royaume-Uni
- 028 90619027
4,8
Excellent
565 avis
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Always a great experience
I had a great time at Jollyes today, as always. Staff are friendly and helpful, the store is always well-stocked and presented beautifully. Everything I need is easy to find and staff are more than happy to show you if you get lost. I always find a deal on something which is handy with 2 cats and 5 reptiles to provide for!
9 septembre 2025
The young lady who serviced me at the…
The young lady who serviced me at the till, was lovely, extremely helpful, offered to help me out with my stuff, as it was heavy, I said I was fine!
She asked me was I in the Pet club and got my vouchers off the total, I was so pleased as I bought a lot!!
An excellent service!
She also told me to have a good day! So lovely, it would encourage me to go back to that particular one!! Thanks young lady!! Store in Newtownabbey!! Time around 4 pm ish!
She should be rewarded in some way!! Thanks
9 septembre 2025
Super Pet store
Always go to Jollyes for cat food. It’s always in stock. The staff are friendly and professional
3 septembre 2025
Very helpful
Very helpful, pleasant assistants every time. Can't fault this shop at all.
19 juillet 2025
Staff couldn’t be friendlier
Staff couldn’t be friendlier, when we went in they were close to closing and the lady mopping the floor was so nice and asked if she could pet our puppy, this was great to see as most people like to pet without asking this then scares him, showing this level of understanding and care makes it amazing easy to return and know that I can bring my puppy with me again and that the staff will be amazing with him.
17 juillet 2025
A very helpful & knowledgeable Assistant
A young fella helped me with choosing a new food for my dog. He said he had just recently joined the company. He was very knowledgeable & spoke about how he changed the food for his own dog. Lovely guy.
14 juillet 2025
Excellent as Always
Team were really friendly from entering the store to exiting. Store had everything we needed and for a decent price too!
13 juillet 2025
Brilliant cut on my 2 shitzus really…
Brilliant cut on my 2 shitzus really happy with the girls so good and gentle to them and very friendly
6 juin 2025
Very helpful
28 mai 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Extremely helpful shame about the app!
Sales assistant was very helpful and informative. When I got to counter to pay you normally get a discount if you are a member. This has stopped and you now get points on an app. Very unhappy with change to app and points. Would even put me off going back. Isn't suitable for older clients, we have pets too and not great with apps.
26 mai 2025
Réponse de Jollyes The Pet People - Belfast
We appreciate you highlighting the sales assistant's helpfulness. We understand your disappointment regarding the membership changes and the app-based points system. We'll consider your feedback about its suitability for all customers. Thank you for your time.
Great service as always from the team…
Great service as always from the team in Andersonstown branch
23 mai 2025
Kind friendly girl at till
22 mai 2025
A negligent HR operation that allows…
A negligent HR operation that allows systemic abuse of staff. Allows lazy staff to stay on the payroll. Dishes out redundancies to management staff without warning.
20 mai 2025
Avis spontané
It was easy to find what I was looking…
It was easy to find what I was looking for and the staff member that served me was kind and helpful.
14 mai 2025
Very helpful staff in Westwood store
Very helpful staff in Westwood store. Made my puppy feel very at ease fitting a new harness.
14 mai 2025
Very helpful
12 mai 2025
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