Fantastic staff. Happy staff. Extremely helpful. Our dog really enjoys his visits to Jollyes as staff always welcome him as do other shoppers .. Always a fun & enjoyable time @ Jollyes. Makes for... Voir plus
L'entreprise a répondu
Unit 5&6 Christchurch Trade Park, Somerford Road, BH23 3PY Christchurch, England, GB
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Fantastic staff. Happy staff. Extremely helpful. Our dog really enjoys his visits to Jollyes as staff always welcome him as do other shoppers .. Always a fun & enjoyable time @ Jollyes. Makes for... Voir plus
L'entreprise a répondu
I have been using Jolleys own Lifestyle grain free Artisan range of dog food for my 2yr old Labrador since he came off puppy food. It has a great rating on the highly thought of allaboutdogfood websi... Voir plus
Extremely helpful staff. One member stopped stacking shelves from being on knees to guide me to where a product was, instead of just vaguely pointing 'over there' . When I was paying and enquire... Voir plus
I was left to peruse what I wanted at my leisure which was nice, although staff came across as very approachable if any help had been needed. When I got to the checkout the member of staff at the till... Voir plus
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Unit 5&6 Christchurch Trade Park, Somerford Road, BH23 3PY, Christchurch, England, Royaume-Uni
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NO COLLECTION NOTIFICATION
Or answering the phone !!!
I made a click and collect order yesterday. I’ve had a confirmation email but it’s now 11:30 the next day and they advertised it can be collected within one and two hours nothing at all and they’re not picking the phone up.❗️aaaargh I don’t want a wasted journey

Réponse de Jollyes The Pet People - Christchurch
Fantastic staff. Happy staff. Extremely helpful.
Our dog really enjoys his visits to Jollyes as staff always welcome him as do other shoppers ..
Always a fun & enjoyable time @ Jollyes. Makes for a pleasurable shop.

Réponse de Jollyes The Pet People - Christchurch
staff are always so friendly and knowledgeable and really helpful. great prices, great range of products, I only shop for my cats at Jollyes!

Réponse de Jollyes The Pet People - Christchurch
In store was fine and staff very helpful.
App not working and unable to log in. Apparently this is a known ongoing issue with the app which has never been resolved.

Réponse de Jollyes The Pet People - Christchurch
Great staff shout out to Tom who carried my heavy shopping to my car in the rain
Staff are always friendly and helpful, like carrying the large bags of cat litter to my car for me. Also Jolleys prices are very good, with a large selection of various products to choose from.
I have been using Jolleys own Lifestyle grain free Artisan range of dog food for my 2yr old Labrador since he came off puppy food. It has a great rating on the highly thought of allaboutdogfood website which made me choose it in the first place, is very competitively priced, most importantly, my dog loves it and has an extremely soft, shiny and healthy coat. I travel half an hour to the Christchurch branch, the staff are consistently very friendly and helpful, no query is too much trouble and I am always served with a smile. There is also a great range of natural treats and chews which are reasonably priced.
Cat food is good. The branded litter is not as good as other supposed lesser quality cat litter, for example felight is better quality & not available from Jolleyes ( it used to be). Own branded litter is very dusty & has lost domestic of its quality over the last 6 months or so.

Réponse de Jollyes The Pet People - Christchurch
Jolleyes staff are always helpful and friendly - making shopping there a pleasure. Thank you :)
always have the brand my cat eats in stock and very friendly staff. The app gives good vouchers as well on the things I buy
The staff are always friendly and helpful also have a huge selection of dog and cat food and toys
lack of product. Shame as Pets at home stock what you do not.
Maybe be we caught the person on the till/checkout on an off day think it was the store manager! Lack of thanking us for our custom or a goodbye, engagement/customer service costs nothing.
Jolleyes is no longer competitive since the 10% discount for loyalty has been cancelled. However the staff are very friendly and helpful
The shop was well stocked with plenty of dog coats of many different sizes. Our dog is a pub/daschund cross, so long and rotund 😄. Was great to be able to find 2 coats that actually fitted and allows the dog to move 🤣. Staff were very helpful and we were served politely and quickly.
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