Jollyes The Pet People - Halifax Avis 

771
•
TrustScore 4.5 sur 5

4,7

Halifax, 3 Shroggs Road Retail Park, HX3 5HL Halifax, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had my cocker spaniel, Reggie, groomed here and I couldn’t be happier with the result. The groomer did an amazing job—easily the best cut Reggie has ever had! They were professional, friendly, and c... Voir plus

Noté 5 sur 5 étoiles

Firstly it was our third shop looking for our particular purchase so that was great that they had it in stock. Secondly we discovered that the Jollye’s reward card actually does reward you with redu... Voir plus

Noté 5 sur 5 étoiles

Good range of products for my dogs cats and chickens . Very friendly staff and helpful . I like the regular loyalty discount - it makes a big difference when buying for a number of animals . The only... Voir plus

Noté 5 sur 5 étoiles

My Staffie pup has had his jabs & microchip provided here. The Breeder had already booked him in for us and although there are much nearer vets to home for us, I'm glad he had. Didn't know of this... Voir plus


À propos de l'entreprise

  1. Animalerie
  2. aussi dans
  3. Magasin d'articles pour animaux
  4. Toiletteur

Écrit par l'entreprise

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Coordonnées de contact

  • Halifax, 3 Shroggs Road Retail Park, HX3 5HL, Halifax, Royaume-Uni

  • 01422 342041

4,7

Excellent

TrustScore 4.5 sur 5

771 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(771)

6 282 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

Shortage of staff or lack of staff…

Shortage of staff or lack of staff motivation seems to be the main problem with jollys Halifax, the number of times I've waited by the checkout with not one staff member insight and on one occasion had to shout for someone to allow me to pay and leave the store.

1 juin 2026
Logo de Jollyes The Pet People - Halifax

Réponse de Jollyes The Pet People - Halifax

We are sorry to hear of your experience in store. We will pass your feedback onto the store for review.
We hope your next visit is a more pleasant one.

Kind regards,
Jollyes

Noté 2 sur 5 étoiles

No grooming service means a poorer customer service

Very disappointed that there is no longer a grooming service. Can't believe that they are focusing more on raw foods than grooming. Every owner needs their dog grooming. I no longer have any reason to go to Jolleys and pickup dog food at the same time. They are just handing their entire business over to their competition. It's decisions like these that sink a business.

1 mai 2026
Avis spontané
Logo de Jollyes The Pet People - Halifax

Réponse de Jollyes The Pet People - Halifax

Hi there, we’re really sorry that theclosure of The Jolly Groomer has affected you and your pet. It’s been a tricky decision for the business to make, but we want our customer experience to be consistent, to focus on the demand for raw food, and to develop our cat offering. We’re taking care of our grooming colleagues who are being advised on alternative roles or supported independently with equipment. We apologise again for the inconvenience and thank you for your support and custom of The Jolly Groomer over the years.

Noté 1 sur 5 étoiles

Deeply disappointed just found out the…

Deeply disappointed just found out the Halifax store has new owners and they are closing down the grooming room, poor staff, packing everything up.
It’s back to pets at home for us, as they have also stopped stocking the food we use.
Poor business decisions cost customers.

16 avril 2026
Avis spontané
Logo de Jollyes The Pet People - Halifax

Réponse de Jollyes The Pet People - Halifax

Hi there, we’re really sorry that the upcoming closure of The Jolly Groomer has affected you and your pet. It’s been a tricky decision for the business to make, but we want our customer experience to be consistent, to focus on the demand for raw food, and to develop our cat offering. We’re taking care of our grooming colleagues who are being advised on alternative roles or supported independently with equipment. We apologise again for the inconvenience and thank you for your support and custom of The Jolly Groomer over the years.

Noté 5 sur 5 étoiles

Very helpful

Very helpful, polite & friendly staff. He took my products to the check out, took me to the products I needed & then after checking them out carried them out to my car. Wish I knew his name. He was fantastic & a credit to you.

27 février 2026
Noté 5 sur 5 étoiles

Customer Service

I was able to secure specific brand of food behind counter before I set off on my journey to the store, which meant I didn’t waste my time.

24 février 2026
Noté 5 sur 5 étoiles

Staff amazing

Your staff was very helpful and patient with me, guided me in right direction with the food that should be good for my little 🐕.

27 janvier 2026
Noté 5 sur 5 étoiles

Friendly and helpful

The staff I spoke to were friendly and professional and took a genuine interest in both me and my dogs

4 janvier 2026
Noté 5 sur 5 étoiles

Very Helpful Staff

Very helpful, knowledgeable and friendly staff! I will now be using this pet shop regularly due to their great staff and good prices.

5 décembre 2025

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