Great range of products that my cat and dog love / website is easy to use with competitive prices and fast delivery / great service . Have a local store as well that has fantastic friendly staff who r... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementSpytty Road, Newport Retail Park, NP19 4QQ Newport, Wales, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Our visits to Jollyes Newport has always been very welcoming and calm. The staff are always helpful and welcoming to my dog. Been using the service since Dave (dog) was born. Just had his Rabies v... Voir plus
The assistant was willingly helpful and took time ti ensure that my queries were answered. Did not just rush to get a quick sale but took time showing me the different products and explaining about t... Voir plus
Customer service was outstanding! Gave me advice and also offered help help carrying a sack of food to my car. Previously purchased kibble online but found Jolleys had exactly the same kibble ne... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Coordonnées de contact
Spytty Road, Newport Retail Park, NP19 4QQ, Newport, Wales, Royaume-Uni
- 01633742440
4,8
Excellent
206 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Friendly helpful staff
14 septembre 2024
Always friendly polite helpfull…
Always friendly polite helpfull staff,shop is always well organised and clean,and always stocked up ,and the biggest plus is we can take the dog in xx
14 septembre 2024
Professional
Professional, polite, friendly and engaging staff. Spotless, well stocked store.great offers on products.
14 septembre 2024
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Went in to buy locusts for our…
Went in to buy locusts for our chameleon. Most of the boxes contained more dead locusts than live. Left and went to Pets at Home instead.
7 septembre 2024
Réponse de Jollyes The Pet People - Newport Gwent
Good afternoon,
Thank you for your review.
We are sorry to hear about your experience. We strive to provide our customers with the best possible products and services. We will take your feedback into account and work to improve our offerings.
Kind regards
Jollyes customer services
Friendly people
Very friendly staff, with a wide selection of doggy things including treats I’ve not seen elsewhere.
3 septembre 2024
Brilliant customer service it's a…
Brilliant customer service it's a little Limited because it's a small shop would be brilliant if you had an app on your phone as well
9 août 2024
Always friendly and polite staff
Always friendly and polite staff, pleasure to visit this store
2 septembre 2024
Excellent advice from your staff at the…
Excellent advice from your staff at the counter. I was looking for alternative food for my Dachshund to lose weight. They helped me a great deal. Staff very friendly and welcoming as soon as you enter the shop well done everyone 👍
31 août 2024
Good select of products
Good select of products, reasonable pricing and more important very helpful staff
21 août 2024
Fantastic shop and extremely helpful…
Fantastic shop and extremely helpful shop assistants. We are getting rwo dogs and the lady was very helpful in giving advice re food. Highly recommended!
22 août 2024
Great Service, Dog Food
The store is tidy and there was lots of selection for dog food. I spoke to Tilly and Madi on the till who were ever so helpful with recommending which dog food to get for my pup. They very extremely helpful and knowledgeable on your products.
22 août 2024
Avis spontané
Lovely helpful staff
Lovely helpful staff. Helped us to the car without even needing to ask and just all round approachable. Thank you.
16 août 2024
Bad customer service
Bad customer service whilst at the till station. Member of staff was miserable, it was a painful interaction. The same was observed for the people who were served before me. Staff even walked away when she had finished serving me, I hadn't even began packing my bags.
10 août 2024
Avis spontané
Réponse de Jollyes The Pet People - Newport Gwent
Many thanks for your feedback
We will investigate this with store and senior team
we apologise for the inconvenience this has caused
Kind Regards
Jollyes Customer Services
First time visiting the store great…
First time visiting the store great wide range of all animal food and treats ,toys ,bedding everything you need from a pet store and at very competitive prices 😀 amazing store .staff were extremely helpful and engaging I will definitely be using this store from now on.
2 août 2024
Friendly and helpful staff.
3 août 2024
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.