Treated our dog in a friendly and professional manner. Talked us through issues with matting, so the groom wasn’t fully completed, but booked us in for another groom a few days later to finish the dem... Voir plus
Établissement
Changer d'établissementUnit 3A Monkswood Retail Park, Elder Way, Stevenage, SG1 1TL Herts, GB
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Lovely polite and engaging staff member. Going the extra mile to offer assistance to an older person with carrying their dog food to the car. Wish my local petfood shop was a Jollyes. Also my dog food... Voir plus
Great for everything for that larger sized dog and has such a selection of bits to buy to try individually for trying to see if your pet likes it then can go back and buy the large pack. I'm surprised... Voir plus
Sales assistant was fast and efficient carrying a heavy sack of cat litter to my car and placing it in the boot. Always cheerful and willing to help.
À propos de l'entreprise
Écrit par l'entreprise
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Coordonnées de contact
Unit 3A Monkswood Retail Park, Elder Way, Stevenage, SG1 1TL, Herts, Royaume-Uni
- 01438 315 641
4,7
Excellent
774 avis
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I couldn’t reach a bag of dog food on…
I couldn’t reach a bag of dog food on the top shelf a member of staff got it for me it wasn’t what I wanted so he found the one I wanted on a top shelf again handed it to me and put the wrong one back
Thank you
22 avril 2025
Went to get my prepaid puppy 2nd…
Went to get my prepaid puppy 2nd injection they messed it up so I've got to start the hole process again which means 6 weeks till I can take my puppy out ?
18 avril 2025
Great for everything for that larger…
Great for everything for that larger sized dog and has such a selection of bits to buy to try individually for trying to see if your pet likes it then can go back and buy the large pack. I'm surprised with the store and have a wide variety on all.
20 avril 2025
Found what I wanted
Found what I wanted. Prices reasonable. Very helpful friendly staff at my branch.
16 avril 2025
I always have a great experience at…
I always have a great experience at Jollyes in Stevenage. The staff are friendly and helpful, and I can always find what I need for my little cockatiel. It's a lovely place to shop for pet essentials!
10 avril 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Small store
The store wasn't what I thought it would be going by your other larger stores. You didnt have the food I need for my puppy and when I asked about was told they were making it anymore which isn't true.
8 avril 2025
Réponse de Jollyes The Pet People - Stevenage
We understand your disappointment that the store didn't meet your expectations. We strive to offer a consistent experience across all our locations, and we appreciate you bringing this to our attention. We'll share your feedback with the team to ensure we're providing the best possible service.
Great staff!
Lovely, very helpful staff. Carried food boxes to cash desk and loaded into my car. I am so grateful as I have hand and spinal difficulties.
My little dog enjoys the Lifestage wet and dry food.
10 avril 2025
Feeding my fur baby!
Didn’t have the sized bag of dry dog food I wanted but managed to get a smaller alternative. Staff were really helpful and welcoming as always. Regularly use this store and would recommend!
1 avril 2025
Excellent team really friendly go there…
Excellent team really friendly go there for all my dogs cuts, he always looks great when I pick him up,
18 mars 2025
Very polite and helpful person
Very polite and helpful person . She made me come out of the shop smiling with her friendly manner.
18 mars 2025
Really helpful staff
Really helpful staff I was looking for a particular item which unfortunately they don't stock but made very suggestions for alternatives
14 mars 2025
Jolleys in Stevenage…
Whenever I go into Jolleys in Stevenage the young people are always so helpful and polite. Also their prices compared to other pet shops can be more reasonable. It’s also easy parking.
11 mars 2025
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