Vet made our young dogs feel at ease. Appreciated the health check before giving them their vaccinations which the dogs barely notice! I liked being able to book our appointment on line although it... Voir plus
Établissement
Changer d'établissementJollyes The Pet People, Factory B, Tower Lane, BS30 8XT Warmley, GB
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Staff are always polite, friendly and knowledgeable when I've needed advice. Good prices and quality goods.
Visited the store to purchase my cats favourite toy. Could not see it in stock, Bethany was super helpful in sourcing the toy for me, she went above and beyond to assist me. All the staff are extreme... Voir plus
L'entreprise a répondu
We have been regular customers of Jollyes. Recent store changes are a big negative. No longer are they selling loose dog biscuits WHY? They were always popular. We feed K9 food to our dog. Changes i... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Coordonnées de contact
Jollyes The Pet People, Factory B, Tower Lane, BS30 8XT, Warmley, Royaume-Uni
- 01174569070
4,8
Excellent
946 avis
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Friendly staff and service helpful I…
Friendly staff and service helpful I got the wrong item I wanted then realised it was not what I wanted having already paid for other items the assistant advised me to go and get what I wanted and she would do the exchange when I came back to the till brilliant service thank you for being so kind 💕
15 octobre 2025
Treat customer service
Treat customer service, friendly helpful staff, plenty of choice xx
14 octobre 2025
Helpful and knowledgeable staff who are…
Helpful and knowledgeable staff who are always happy to help with any questions I have. The man even looked out back for a good ten mins to see if they had what I was after. Great shop and great staff.
1 octobre 2025
Lovely friendly and knowledgable staff
Lovely friendly staff. I asked a staff member if he could recommend food for my picky poodle, we had already tried numerous brands, he suggested Lifestage Raw. Now we have a poodle which actually eats her food! Fantastic advice. Just need to make sure the wormers are correct for raw feeding.
22 septembre 2025
The staff at Jolles Warmley are so…
The staff at Jolles Warmley are so helpful it's always a pleasure to shop there.
7 octobre 2025
Found exactly what I was looking for…
Found exactly what I was looking for friendly staff at checkouts
4 octobre 2025
Staff always friendly and helpful x
27 septembre 2025
Great prices and great service helped…
Great prices and great service helped carry the dog food out to the car as I got 5 dogs and so a lot of food
23 septembre 2025
Not much to say,
Not much to say,
Went in got what I wanted and the cashier was polite enough then went out,
Products that I bought were fine.
22 septembre 2025
FRIENDLY HELPFUL SERVICE
The store had what I wanted and the item was also on offer. The service at the checkout was excellent and the staff were both friendly and helpful even offering to carry the item out to my car as it was heavy.
15 septembre 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Disappointed
We have been regular customers of Jollyes. Recent store changes are a big negative.
No longer are they selling loose dog biscuits WHY? They were always popular.
We feed K9 food to our dog. Changes in the shelving arrangement and foods stocked have minimised the space for K9 adult dog large bags and I took the last one available. Jollyes management- sort this out!
15 septembre 2025
Réponse de Jollyes The Pet People - Warmley
We appreciate your feedback as a regular customer. We're sorry that recent store changes, particularly the removal of loose biscuits and reduced K9 food stock, have negatively impacted your experience. changes are based on sales and any low sale items would be removed or reduced to allow for a higher selling product we apologise that this has had a negative impact on your shopping trends
Everyone is very helpful where we go
Everyone is very helpful where we go, past Asda at longwell green. Maybe Warmley.
13 septembre 2025
Got all needed and staff gave advice…
Got all needed and staff gave advice for another item
6 septembre 2025
Never had bad experience or problem and…
Never had bad experience or problem and you don't say that about many places now.
7 septembre 2025
Very Helpful Staff
I phoned my local Jollyes to check if they had an item in stock, which they did. I went there a few hours later and the person that served me remembered my call and was very helpful. Thank you ;-)
4 septembre 2025
Great friendly service
Great friendly service and had everything I wanted except ine item
25 juillet 2025
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