Buyer Beware. This company sells cheap plated jewelry claiming solid 925 silver. I orders a 444 necklace and paid $85 for the sterling silver. A year later the “silver” is turning into copper because... Voir plus
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Lisez les avis des autres
Hands down the best customer service experience! Will be ordering more pieces in the future. I am in love with my necklace!! I didn’t think they can accommodate because I have two capitals in my name,... Voir plus
Requested a refund for a phone wallet via email 4 times and by chat box one time - no response on any of these requests. Not even a confirmation that someone has read them. Horrible customer service.
L'entreprise a répondu
I ordered a name chain and was not satisfied with the design of the first letter. After expressing my concern they immediately reached out and made it right. I am more than impressed with this company... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Joycenamenecklace is specializing in unique and innovative jewelry for every occasion. We produce personalized jewelry, bling accessories and birthstone jewelry. Each one of our handmade jewelry pieces is uniquely made just for you. With just the right designs, metals, and birthstones, your memories are captured in stunning personalized jewelry that speaks beyond words.
Coordonnées de contact
3,2
Moyen
37 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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misunderstanding on an order
misunderstanding on an order, corrected right away, real person, real customer service. will buy again
19 octobre 2022
Avis spontané
Love my necklace
Love my necklace! Great customer service and I will definitely be shopping more! Thank you : )
26 septembre 2022
Avis spontané
Bad customer service, no response on 4 requests
Requested a refund for a phone wallet via email 4 times and by chat box one time - no response on any of these requests. Not even a confirmation that someone has read them. Horrible customer service.
2 août 2022
Avis spontané
Réponse de Joycenamenecklace
Hi there, we're sorry you encountered this problem, but we didn't find a record of your purchase in our store, nor did we sell the product you said, could you please check it? If you have any questions, feel free to contact us and we will help you right away. Hope you can have a good day. :)
Thank you Joycenamenecklace for…
Thank you Joycenamenecklace for replacing my order. I'm happy for correcting the problem in a reasonable time. I will continue to order from you.
25 juin 2022
Avis spontané
THE MOST BEAUTIFUL NECKLACES
I can't begin to tell you how beautiful these necklaces are. I purchased 6 different necklaces and all of them were gorgeous. I did have a slight problem with two of them but their customer service dept fixed everything with no problem. This company is truly the best!!!
Thanks for everything, Sherry❤
4 juin 2022
Avis spontané
My Name Necklace
I received my necklace today and it is truly Fabulous. The craftsmanship was exactly how I wanted it. It is a truly beautiful necklace. Thank you so much💕
1 juin 2022
Avis spontané
Great customer service
I must say the neckless is beautiful and the customers service is great i had a small error and they took care of it accordingly and responded to all my email. I would re-order for sure.
10 mai 2022
Avis spontané
I’m so satisfied with the customer…
I’m so satisfied with the customer service! They are very fast and polite. I have a new favorite place to shop ❤️
5 mai 2022
Avis spontané
This small business has one of the best…
This small business has one of the best customer service I have ever experienced! The quality is breathtaking and the rings and necklaces are truely a star gem to my jewllery collection now
29 avril 2022
Avis spontané
They were very helpful with customer…
They were very helpful with customer service with quick replies and good solutions!! Would order again
24 avril 2022
Avis spontané
Beyond Happy and Satisfied👍......
I have pretty much already given a review via email to your company regarding how I feel about my Diamond Name Necklace but for people who may be interested in purchasing a Diamond Name Necklace I will give a short version of what I've already written. I purchased my necklace March 26th and I received it April 14th, it took about two and a half weeks for me to receive my necklace and let me tell you it was absolutely, positively worth the wait!!! My necklace is so so so so so BEAUTIFUL🤩. It Surpassed my expectations and I am 100% Absolutely Satisfied with my purchased item. Thank you very much, Love Alice❤😁
23 avril 2022
Avis spontané
I am very pleased with the customer…
I am very pleased with the customer service and quality of Joycenamenecklace. When I received my custom necklace … I wanted to make minor changes….and they happily accommodated me. These gifts will be so special for my daughter and her new line sisters!!!
22 avril 2022
Avis spontané
Joycename
I love the necklaces i recieved from them! It was exactly like the pictures and videos. I highly reccomend them for custom pieces ♥️
22 avril 2022
Avis spontané
lock it necklace order
Recently ordered a lock it necklace with joycenamenecklace and the experience was amazing. Customer service is awesome, always answering no matter how many questions I had and helped get the necklace to me as soon as possible. Highly recommend them
22 avril 2022
Avis spontané
Beyond stunning!
I couldn’t be more in love in love with my necklace! It is beyond perfect!
21 avril 2022
Avis spontané
I would 100% recommend
I would 100% recommend! I placed a few orders on this website and I was always extremely satisfied. The items are so unique and cute, and I love that you can customize everything. You can truly own something nobody else could. The quality is very good and shipping was fast. I loved the packaging as well, you can see they put a lot of effort in it. Love it!
26 janvier 2022
Avis spontané
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