Juicyskate Avis 

177
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Thank you so much for your company to allow purchase of medication for pets. I have taken care of all kinds of animals, with the knowledge to do so. I will continue to use your company for further nee... Voir plus

Noté 1 sur 5 étoiles

Juicy incorrectly shipped my order to an address that differed from my provided shipping information. Shipping carrier returned to sender. Tracking indicates this had been received. Juicy skate... Voir plus

Noté 5 sur 5 étoiles

I have ordered fish-mox several times and I personally have never had a bad experience in doing so. I will say one thing though, this last bottle of Fish-mox that I just ordered seems to be of a sligh... Voir plus

Noté 5 sur 5 étoiles

Good the fishes infections have died jokes they’re all they are are human grade fish amoxicillin rebranded.. The pills look the same as you get from doctor definitely great to have and have save many... Voir plus

À propos de l'entreprise

  1. Animalerie
  2. aussi dans
  3. Magasin d'aquariophilie

Écrit par l'entreprise

Juicy Skate is USA Largest Online Fish Shop Juicy Skate is your partner in creating healthier, happier lives for your pet. Stocking the largest range of pet products in USA - with everything from fish food to fish antibiotics - we make shopping for pet supplies as easy and convenient as possible. Trusted by over 700,000 pet parents across the country, and with on-staff vet team available 7 days a week, we're focused on bettering the lives of pets and pet parents alike!


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

177 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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N'a pas répondu aux avis négatifs

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4,2

Tous les avis

(177)

32 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Had exactly what I wanted got it to me…

Had exactly what I wanted got it to me in good time for a good price

20 décembre 2024
Logo de Juicyskate

Réponse de Juicyskate

Thank you for your kind review! We're so glad we had exactly what you were looking for and could get it to you quickly at a great price. We appreciate your support and hope to serve you again in the future!

Noté 5 sur 5 étoiles

I accidentally hit the pick up button…

I accidentally hit the pick up button instead of ship button. This company was able to tell I had messed up my order and shipped the product to me without me having to straighten it out.

20 décembre 2024
Logo de Juicyskate

Réponse de Juicyskate

Thank you for your kind review!

Noté 5 sur 5 étoiles

Thankyou

Thankyou! Arrived fast. Genuine product, my fish are already looking better, I ordered a larger quantity to give to my friend with the same problems with their fish.

20 décembre 2024
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Réponse de Juicyskate

We're so happy to hear that your fish are already benefiting from the product. It's great that you're sharing it with your friend too!

Noté 2 sur 5 étoiles

Poor customer care

I place order on 12.5.24 received notice it was delivered on 12.15.24.
I never received the package I checked the mailbox daily I never received the order I paid for and I paid for first class mail
I notified juicy skate each day I had not received my package
They blamed it on incorrect address I have received mail at that address for 2years
I requested a refund or send me my order they have not responded

22 décembre 2024
Avis spontané
Logo de Juicyskate

Réponse de Juicyskate

We’re sorry to hear about your experience. We take lost packages very seriously and always aim to resolve these issues as quickly as possible. If your order was marked as delivered but you did not receive it, we recommend checking with your local postal service or neighbors in case of a misdelivery. Please reach out to our support team again with your order details, and we will do our best to assist you with a resolution.

Noté 5 sur 5 étoiles

Goes the extra mile for customer satisfaction

I ordered 2 items December 1 which were shipped separately. One of those arrived very quickly and without issue from Oregon to Ohio. The other part of the order was shipped from South Carolina and seemed to have got lost 2-3 days after leaving there somewhere around Urbancrest, Ohio with all tracking ceasing to be done at that point on12-6-24. This was not the seller's fault but rather the fault of UPS mail Innovations EXPEDITED, which seems to have a lot of problems with this service and for exactly the same reasons, tracking omissions, and delays in the hand off from UPS to USPS because there can be many hand offs before it gets to USPS which finishes the local delivery.
Once I was able to reach the seller, they went out of their way, above and beyond and spent $21 of their own money to ship me a replacement for the missing item via UPS 2nd day air service and it arrived right on time. The original package also showed up eventually while the replacement was in route. The seller was informed of that and was not concerned about returning the extra one,stating. they were not concerned with profit, they were concerned with the customer and that profit would come later after that.
For such service I highly recommend this seller and will definitely consider them again for other needs. I also suggest you use the online contact form, access for which is found at the top of their webpage as it is the most effective and answered more quickly than the other contact forms on the site, including the chat.
AAA+ service!

1 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Was 5 days late

Was 5 days late, sure the shippers caused most of the delay. Exactly what I ordered,will possibly have future dealings.

1 décembre 2024
Noté 5 sur 5 étoiles

Easy Ordering

Products were exactly as advertised and shipped promptly. Will definitely order again.

30 novembre 2024
Noté 1 sur 5 étoiles

Total scam do not buy here

Total scam do not buy here. The website now reverts to a pet supply website. He would reply to my texts stating he wasn't scam but a small company in difficult times`. I ordered a deck beginning of August never received it. I gave my bank info for a reimbursement I never got that either. DO NOT buy from this website you'll be ripped off.

15 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

Stay away!!!

Stay away. Ordered a new deck for my son, £104 5th September.
It's now 23rd September and no deck has been delivered.
Telephone numbers provided are unobtainable.
No reply to multiple emails and webchat is ignored.
It is either a scam company or completely incompetent.
Do not use.

5 septembre 2024
Avis spontané

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