Just Beauty Avis 

Absolute Charlatans - buyer beware - slow delivery - poor customer service and shoddy products.

Please do your homework and buy from a more reputable dealer. These guys will just take your money and leave you high and dry, lame excuses and a long winded returns policy that will see you out of pocket.

No wonder there are so many poor reviews they simply can't be trusted.

Having recently purchased a Mylee nail lamp with nail essentials, I was pleased with service and delivery, but not the product.
The top and base coat hardened on the brush after one use and don't seem fit for purpose.
If customers could leave reviews by product, I could have avoided this and selected an alternate product, thereby having a better customer experience.

If I could give no stars I would. Ordered £75 worth of gel nail polish and start kit machine on 10th May. By the 20th May I was questioning where my items where. Contacted them via emails as their phones arnt working, it takes them 24 hours to reply to messages, then a further 24 hours again to respond again. My items got shipped to Scotland, 269 miles away and was lost. Contacted them to resend my items. I received a parcel today with just nail varnish!!!! Fuming isbt even the word!!! Trying to get hold of them for a full refund, I may hear back in the next few days, I may not!!!! Do not buy from this company!!!!

Excellent service and very fast delivery. I would certainly recommend 'Just Beauty'!

Fantastic customer service! Quick response, problem solved straight away. Thankyou xx

Delivery faster than advertised.
Minor issue with one item dealt with efficiently and replacement sent without question.
Customer services a pleasure to deal with.
Will definitely order again from this company.

A very good experience ordering online. I made the error of assuming my first time buyer discount was automatically applied when i paid for my order. However when I contacted the customer service team Daniz replied advising they will be able to apply the discounted. The team replied to my emails within 1-2 days.Very good customer service, polite and helpful. I will be shopping again and highly recommend ordering from them.

I’ve spent a lot of money recently on just beauty, their delivery is very quick, their products are to good standard. One MYGEL came and the colour was off compared to the picture (first time this has happened), I got in touch with the team who were happy enough to send me out a replacement gel, Daniz M was very helpful on email and quick at responding. Very happy with the service Just Beauty provides

This was the first time I've used Just Beauty as I was looking to buy a Gel Nail Kit during lockdown. I decided to use them as their prices were very competitive, they had a great range of products and the website was easy to use. I paid for express delivery and got my products the next day - even though it was a bank holiday. I'm also delighted with the products (MYLEE
MYGEL Black Convex Curing Lamp Kit w/ Gel Nail Polish Essentials) and will definitely be buying again.

Easy to use website and great customer service. Thank you Just Beauty for sorting my email issue out. My delivery arrived even before we had sorted that out. Will definitely be using you again. Stay Safe

I am so happy I came across this website. I ordered all Mylee products as they had the best selection of items. The shipping was exceptionally fast, especially during this pandemic, and I was very appreciative of that. Their customer service has been brilliant also, they replied to my emails within a day or two (again, quick for the situation we are currently in) and are replacing one of my items without any issue. Daniz M and Jessica R have been great to deal with. Will definitely be recommending this company to friends and family and I will be ordering from here again!

I placed an order on the 26th of March for £77 and still haven't received it, which I originally attributed to Covid delays. After still not receiving my order after a month, I queried the status of my order with Just Beauty on the 1st of May and received the following response, denying all responsibility:
“As this order is from so long ago, we are unable to track it. We would have needed to be contacted sooner. Customers must contact us within 30 days of purchase”.

The response is factually incorrect and is in breach of the Consumer Rights Act 2015 as a customer is entitled to a refund if they do not receive the items they order within 30 days of buying them.

I searched for a lamp to use with gel nails , Mylee came up , the reviews were good so I ordered from amazon, the set arrived and with it was a booklet from Mylee offering a 15% discount on a first order. The array of products was fantastic, so i ordered, but, I forgot to apply the discount code, I contacted them and straight they emailed back saying as soon as I received the order to let them know and they would apply the discount.. sure enough they did !! Amazing customer service, this site is a keeper !! Well done and thank you..

I’ve ordered from Just Beauty several times now & they always provide amazing customer service. My parcels are always delivered really quickly, everything is packaged well & I love their beauty products!

Excellent service and quick delivery, thank you.

Good quality branded products, competitively priced, fast delivery

I can’t comment on their products because I never received the parcel !! Yodel told me they have delivered it when they didn’t and have had no success trying to deal with just beauty either . I just want my goods delivered or my money back but it doesn’t look like I will get either 😡. I will never order from these again