I was a little nervous about ordering after reading other trust pilot reviews but the items arrived in perfect condition and beautifully gift wrapped. The quality of the water bottles is excellent (I... Voir plus
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Very poor quality. I washed the dress only once at 30°C, and all the stitching came undone. The dress completely fell apart. I already submitted a complaint by email, but I haven’t received any respon... Voir plus
Very disappointed with the quality. Both bottles are covered in dents, and the bottom of both bottles has become bulged, so they no longer stand upright properly. This is especially annoying for my... Voir plus
Beste mensen, bestel hier niks maar dan ook niks.. dit soort websites leveren totaal geen service.. ze adverteren met levering binnen 4 dagen, we zijn 2 weken verder en ik wacht nog steeds op mijn bes... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are JBørn, a small family business with a big vision of redefining baby and toddler products through thoughtful design, sustainability and style. Please note, we do not use this platform to collect reviews, that is why you would see poor rating, as this platform charges a lot of money to do this service.
Coordonnées de contact
unit 2 , ME160DZ, Maidstone, Royaume-Uni
- info@justborn.co.uk
- justborn.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 13 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
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Great quality and quick dispatch.
Atrocity of service
Atrocity of service
I paid full price and actually half of the amount I ordered arrived
do not recommend
Even when contacting customer service there is no proper response big no no
Really pleased with my order.
Really pleased with my order ! Delivery is faster than expected. Really nice backpack. Daughter love it and we got many compliments . Thank you
Their products are great but
Their products are great, but service is horrendous. Refund policy not clear on website and they don’t state customer covers shipping costs and you don’t get refunded for initial delivery. Also, now I’ve returned 2 items that simply looked too boyish for my little girl, which were delivered for a while now according to tracking, and company is not responding anymore.
Beautiful dummies I got two of ours…
Beautiful dummies I got two of ours personalised aswell which was lovely. And they arrived before Christmas. Just perfect I would order again.
Ordered a BIB dummy in blossom colour
Ordered a BIB dummy in blossom colour, size 2. Received a size 1, so I emailed customer service with photo proof, who then said they’d send out the correct size. The replacement order arrives & is a complete different colour! I emailed again with photo proof, to be told they checked & did send me the correct item, even though the proof was in the pictures!! They then haven’t been responding to any of my emails! Disgusting customer service!
This has happened on another occasion where they sent the incorrect item but did resolve it then, so placed this order for this to happen & be treated this way. Terrible!!
The only place I’ll get dummies from!🤍
The only place I’ll order my babies dummies from! Perfect every time! Ordered the dummies, dummy case and the dummy clips for my little girl and soon to be born son. Exactly how I’ve wanted them each time, always get compliments on them all! Thankyou so much
I received the pacifiers after a long…
I received the pacifiers after a long time of waiting, in addition other things that I ordered in the package did not arrive... and the pacifiers arrived in a bad way. The plastic of the pacifier is really crooked and feels as if it could come out of the pacifier at any moment
Good quality and good customer services
The products are really good quality. I bought a personalised pacifier clip and bear teether - both products are really good quality, I love them!
Also, I had issues with my delivery, the package got lost by the courier and JBorn sent me a new package super quick - great customer services.
Modern style, great quality
They popped up in the ad and I liked their modern product style, so decided to give it a try. Everything arrived quickly and quality was great. Have been ordering multiple times now (love their pyjamas!), never had any issues.
Fabulous lovely bag
I placed an order on October 31st and…
I placed an order on October 31st and still haven't received the shipment
Perfect!!!!!
I love these dummies even more no they…
I love these dummies even more no they are personalised
Beautiful pacifiers delivery quick and…
Beautiful pacifiers delivery quick and my daughter loves them
Perfect website
Perfect website, perfect stuff and perfect customer service
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