Just Travel Cover Avis 

874
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was able to chat to a representative after filling in a form for travel insurance, his name was Reese he was very pleasant to talk to, he talked me through everything and was very reassuring. I am... Voir plus

Noté 5 sur 5 étoiles

We were just about to leave on holiday, 3 days before one of us was diagnosed with cancer. I called my travel insurance provider who instantly cancelled our annual policy. Needless to say I was mo... Voir plus

Noté 5 sur 5 étoiles

We first used Just Travel Cover last year and were really impressed. The cover we chose suited our needs perfectly and was great value for money. The whole process, from getting a quote to receiving... Voir plus

Noté 5 sur 5 étoiles

Taking travel insurance was easy, especially with the wonderful Dionne to take care of everything. She patiently explained the policy, repeating and explaining anything I wasn’t sure about. I will k... Voir plus

À propos de l'entreprise

  1. Compagnie d'assurance voyage
  2. Agence d'assurance

Écrit par l'entreprise

At Just Travel cover we aim to help all travellers enjoy their experiences to the fullest by providing high quality reasonably priced travel insurance for all pre-existing medical conditions and ages. We cover all disabilities and medical conditions at all stages of severity, including a terminal prognosis. Some of the conditions we cover: Heart Conditions Diabetes Cancer Mental Health Conditions Liver Conditions Breathing Conditions Circulatory Conditions Disabilities and many more We work with a panel of specialist underwriters to provide a range of travel insurance policies to offer the best level of protection tailored to the specific needs of every age group.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

874 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 38 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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4,3

Tous les avis

(874)

94 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

BEST VALUE FOR MONEY POLICY

Three main reasons for this review.
1. The price was extremely competitive, with the final cost being £120 less than my renewal price from my previous provider.
2. Quick responses and decisions from the Customer Service Team.
3. Easy to understand and complete the online application form.
Overjoyed.

15 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Great products

So easy to use. Great prices considering we both have medical requirements. Returning customer. Would recommend highly.

12 mai 2026
Avis spontané
Noté 3 sur 5 étoiles

Website incomprehensible; telephone service excellent

I received an email reminding me to renew my policy. I followed the link to renew. At this stage the system did not allow me to amend my medical history, offered me a very expensive option that I did not want and also a 10% reduction code with nowhere to enter it. After 20 minutes I gave up in despair, telephoned the number given, waited another 10 minutes to be connected and then........I had a most helpful and courteous member of staff who sorted the addition to my medical history, gave me the level of cover for which I was looking and processed my renewal.

18 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Our go to Travel Insurance Provider

We first used Just Travel Cover last year and were really impressed. The cover we chose suited our needs perfectly and was great value for money. The whole process, from getting a quote to receiving the documents, was simple, clear, and stress‑free.
We’ve used them again this year and upgraded to Gold cover for extra protection, and the price was still very reasonable. I trust this company and highly recommend them.

9 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Good price

Very helpful on the phone, easy to arrange and very reasonable price. The test is if you have to claim but hopefully I will not have to.

27 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

User friendly good prices

I expected this to be really hard work looking for travel insurance to cover medical issue. However this site just guides you easily through the process and the bonus is the prices and comparison are good too.

1 mai 2026
Avis spontané
Noté 2 sur 5 étoiles

Poor serviceAfter using just travel for years we…

After using just travel for years we find the staff professionalism has depreciated dramatically and the prices far to high especially for regular customers.

25 avril 2026
Avis spontané
Logo de Just Travel Cover

Réponse de Just Travel Cover

Good afternoon,

Thank you for your continued loyalty and for taking the time to share your feedback.

We’re very sorry to hear that your recent experience didn’t reflect the level of professionalism you’ve come to expect from us. This is not the standard of customer service we aim to deliver, and we’ll be addressing this with our team.

In terms of pricing, travel insurance premiums can change for a number of reasons. These include factors such as changes in insurer underwriting criteria, rising medical and repatriation costs abroad, increased claims across the industry, and updates to individual risk factors like age, destination, trip duration, and cover levels. While we always aim to remain competitive, these external influences can impact pricing over time.

We truly value your long-standing support and would welcome the opportunity to review your cover and ensure you’re getting the best option available. We've tried to call you to discuss this matter but have been unable to reach you, please feel free to get in touch with us directly.

Kind regards,

Katie

Noté 1 sur 5 étoiles

Dear Sir Madam

Dear Sir Madam

I had a problem when i went to France then i called the just travel and i had no help at all i sent them many emails they just said someone will call but no one call

Jay

4 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Bought a worldwide annual policy…

Bought a worldwide annual policy through this company last year.Received renewal reminder about a month ago and went online to get a quote for when this one expires this coming week. It had gone up approximately 50% from what I paid last year despite no changes to my pre existing conditions. Wasn’t sure if I would be going away this year so held on until I was pretty sure. Just been online to check and confirm price again before I booked holiday and insurance has now gone up 150% on what I paid last year. Won’t be going away now as I’m not paying over £1K for a single trip policy and certainly not £2500 for an annual policy that was just over £1000 last year

15 mars 2026
Avis spontané
Logo de Just Travel Cover

Réponse de Just Travel Cover

Good afternoon,

Thank you for taking your time to leave us a review.

I have reviewed your record and can see the quote you had last month compared to the quote you had this month have different risk factors. This is the reason the recent quote is more expensive.

If you wish to discuss this further, please contact us.

Kind regards,

Katie

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