Very pleased we discovered Kantan. We had spent over 2 weeks ringing Gas safe registered engineers only to be let down in one way or another and when we did manage to extract a price from them, it wa... Voir plus
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Found them accidentally on Google and thought I'd book my boiler servicing through them. Very easy booking system, clear steps and communication. My slot was confirmed quickly and the person came on t... Voir plus
We realised our boiler wasn't emitting any heat/hot water on Tuesday night. Found Kantan and booked in for a repair for the Wednesday, Thurs, or Friday. Got a message Wednesday morning that someone wo... Voir plus
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Avoid and save yourself a lot of wasted effort. Three scheduled appointments cancelled, two of which were cancelled over half way through the appointment slot. The other cancelled the night before.... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Kantan is a platform that helps trade professionals source leads, schedule appointments and manage paperwork. We offer boiler services, boiler and plumbing repairs and gas safety certificates nationwide through our 2,000-strong network of tradespeople.
Coordonnées de contact
140-142 Kensington Church Street, W8 4BN, London, Royaume-Uni
- +443308188759
- support@kantan.tech
- kantan.co.uk
Easy to book and arrived on time
Easy to book, good price, engineer called half an hour before arriving, and arrived in timeslot. A good experience overall, would use again.
30 septembre 2022
Réponse de Kantan
Hi Katie, We love to see feedback like this. I will pass this on the feedback to the engineer, we strive for the best customer service.
Réponse de Kantan
Hi David, Thank you for your feedback. We appreciate all the feedback given! At Kantan we strive for the best service and unbeatable prices:)
Quick boiler service
I was able to arrange a boiler service and inspection at short notice and the process was simple online. The engineer arrived promptly, located and fixed a leak efficiently and carried out all work to a high standard. Very pleased with the service.
21 septembre 2022
Réponse de Kantan
Hi Ian, what an incredible review you have left us, We at Kantan love seeing feedback like this. We strive for the highest standards and are proud to see we are delivering them.
Really easy and straight forward…
Really easy and straight forward booking process. Great value too, no hidden costs or inconveniences. Would highly recommend.
14 septembre 2022
Réponse de Kantan
Hi there, thank you for your feedback. We love to read feedback and appreciate it. We pride ourselves to have the best price and no hidden fees.
The service I received from katan was…fantastic
The service I received from katan was fantastic, the plumber arrived on time did a really good job was polite and friendly, I would definitely recommend this company.
27 septembre 2022
Réponse de Kantan
Hi Barry, You made us smile from ear to ear, Terry the plumber that came out is the best in the business. We aim for the best service and customer care. Thank you for your feedback and looking forward to seeing you again
Great value for money
Great value for money, professional service. Really happy and telling friends and family and collegues about the company. Thank you
27 septembre 2022
Réponse de Kantan
Hi Julie, Wow thank you for this amazing feedback we love to see feedback like this! We appreciate it and the support is given, we will continue the great service for your family and friends :)
Safety check
Good reliable service booked on line had an email straight away confirming my appointment and a call from the engineer when he was on his way invoice followed promptly as was the certificate definitely use again
27 septembre 2022
Réponse de Kantan
Hello Dawn, We are happy to see you had a great experience with us. We love the feedback thank you for this feedback and we are excited to work with you in the future.
Réponse de Kantan
Hi Alan, Thank you for your feedback. We at Kantan strive for the best service out there and hope to see you soon.
Réponse de Kantan
Hi there, thank you for your feedback at Kantan we are honest and polite and try to make the process as easy as 1 2 3 for the customer.
Réponse de Kantan
Hi Diana, thank you for the feedback and the support. We are excited for you to book with us in the future.
Good, experienced and polite heating engineer
Kantan is an agent that contracts work to tradesmen. Lewis Hodge from Loddon Heating was engaged to carry out our boiler service. He was very thorough, efficient and polite. Obviously we may have been lucky to get Lewis. All I know is that our experience was very good hence the 5 star rating.
27 septembre 2022
Réponse de Kantan
Hi Kevin, This feedback is amazing we love to see our customers over the moon. Lewis is one of the brightest stars, we have to offer but not the only one ;). We appreciate the feedback and can't wait to see you again for another 5-star rating.
prompt and excellent service.
27 septembre 2022
Réponse de Kantan
Hello Parthiban, Thank you for your feedback. We at Kantan appreciate it and aim for the best customer service and are excited for your next adventure with us.
First time I've used this company and i…
First time I've used this company and i could not speak more highly of the service we've received! The gas engineer was polite and friendly and new what he was doing! I would recommend this company to my friends and family. A+++
26 septembre 2022
Réponse de Kantan
Hi Scott, We are so happy to see this feedback. Here at Kantan, we love all feedback given to us. Wayne is an amazing engineer dare I say one of our best! We appreciate the support and recommendations from you.
1st Class Boiler Service.
Found the website, a sensible price, entered the date best for me, Philip Griffiths arrived, did a very neat, tidy and informative job, tested all of the rads, hoovered up and I've set a reminder for next year at a £10 discount. Happy Days.
27 septembre 2022
Réponse de Kantan
Hi Alan, this feedback has made our day :) we strive for the best customer satisfaction! Philip is a fantastic engineer and is one of the best we have to offer! We are excited next year to be seeing you again.
Excellent!
Very easy booking, quick and efficient. The plumber who came out was brilliant!
21 septembre 2022
Réponse de Kantan
Hi Pip, thank you for this feedback Terry is a fantastic engineer. We appreciate the kind words we aim for the best service in the game.
Good Stuff and very easy to book
Good Stuff and very easy to book. The engineer was very good and came on time. Very flexible to modify the time base on our availability. Cleaned and documented where necessary. I not seen this service from anyone for last 5 years. Great Stuff and keep the good work.
22 septembre 2022
Réponse de Kantan
Hi Raja, Seeing this feedback makes us smile from ear to ear. We truly appreciate seeing feedback like this. We aim for the best customer service out there and we look forward to your next service.
Great web site that was easy to book my…
Great web site that was easy to book my boiler service. Clear info about what you are getting and paying.my morning slot(8-12),got changed to an afternoon slot at 13.00 !?!?
Plumber turned up and was very friendly and polite. Bill and certificate were emailed to me after paying easily online too ! Also got an offer for 10% off service next year ! Thanks.
20 septembre 2022
Réponse de Kantan
Dear Simon,
Thank you for your feedback. I am glad that you found the booking experience quick and easy, and that you were happy with the engineer. We aim to be punctual every time, but the underlying uncertainty with repair work means that our engineers can be delayed at times. In the case of your appointment, the engineer was on a repair job which took longer than expected prior to your appointment. We informed you as soon as we became aware of that, but clearly not early enough. I apologise for the inconvenience caused as a result.
I hope you will consider using us again for your boiler service next year.
Boiler service visit.
Appointment easily arranged on-line. Comms good. Pleasant and professional technician visited.
I will use Kantan again. Thank you
16 septembre 2022
Réponse de Kantan
Hello Glenn, Thank you for the feed this feedback, we will be waiting for the next booking from you. To keep delivering the best service out there.
Réponse de Kantan
Hi Aleksandra, Thank you for the feedback, at Kantan we strive for the best customer service. Please don't for get about you 10 pound discount next year ;)
Excellent service
Excellent service, great communication and really easy to use. From booking online to paying for the service, everything was so simple. Would definitely recommend and use again!
16 septembre 2022
Réponse de Kantan
Hi Sam, we truly appreciate it. We are excited about your next service with us. We have even furthered our communication skills and made our customer service even better if that was even possible!
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