KEAIART LIMITED Avis 183

TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was sceptical of this website at first, as there wasn't much information or reviews out there, however I took the plunge as I couldn't resist how cute some of the plush they sell are!! I was 100... Voir plus

Noté 5 sur 5 étoiles

Plushies are specific and incredible. Shipping is fast, price is fair, and, like, where else could you get an Opabinia or a Dickinsonia as a plush? And this high quality?? I've managed to get my fri... Voir plus

Noté 5 sur 5 étoiles

Love all the effort that goes into making the bear look so realistic. Although on the expensive side (for me anyway), no other manufacturer comes close to this quality. Hard to follow the tracking a... Voir plus

Noté 5 sur 5 étoiles

Large selection of products, user friendly navigation on the site, easy ordering and payment procedures. I ordered a handmade toy of red panda. The packaging of the parcel was excellent - safety and... Voir plus

À propos de l'entreprise

  1. Fabricant de jouets et de jeux

Écrit par l'entreprise

KEAIart® is a small business made up of the persons love animals, we are a small startup company located in Hong Kong, our team comes from all over the world, the main members are from the United States, Canada, Hong Kong and Shanghai. We hope that the addition of the animal products at KEAIart stores will help raise awareness of these animal and inspire people to Interest.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

183 avis

5 étoiles
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1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 2 sur 5 étoiles

Unimpressed Overall

Quality wasn't nearly what was expected for the price; the back legs looked like they were about to detach from the body. The company was prompt with a refund, even if the email that accompanied it was a tad snarky.

5 août 2024
Logo de KEAIART LIMITED

Réponse de KEAIART LIMITED

Hello,

When we received your email that you were not satisfied with the item, we have immediately processed a full refund for you, and we have also made it possible for you to keep the product without having to return it.

The email we sent you was not meant to be snarky in any way, we were just explaining that this product was made of a special material and needed to be tidied up and patted down by hand upon receipt, as some products do look bad due to the crushing caused by logistics and shipping resulting in messy plush. According to the picture we also here to admit that you received the panda doll may indeed process a little problem, we also admit the error, we have been rectified to ban the sale of this panda plush products.

We apologise for not being able to fully explain and communicate with you in our emails due to the high volume of enquiries we sometimes receive.

If you have any questions, please feel free to contact us.

Have a good day

Noté 5 sur 5 étoiles

Very happy with everything

Very happy with everything, arrived to the uk quite quickly (less than 2 weeks). Would recommend to anyone looking for Pallas cat plushies at a reasonable price

4 juin 2024
Noté 3 sur 5 étoiles

It was ok…

It was ok…. But I was disappointed it didn’t look exactly as the picture. The one in the picture looked just like my dog however what arrived in the post did not. And it really stunk of a strong chemical smell for a while

4 juin 2024
Logo de KEAIART LIMITED

Réponse de KEAIART LIMITED

Hello,

We are sorry that you are not satisfied with our product. Due to the special material of the Maltese Dog plush toy you ordered (and because it was squeezed during transportation), you will feel that the hair of this plush toy is very messy after receiving the package. You need to use a hair dryer with cold air to fluff up the hair and comb it with your hands.

If you are not satisfied with the product in the end, please send an email to support@keaiart.com with the order number and we will process a full refund for you.

If you have any questions, please contact us.

We are very sorry for the inconvenience caused.

Sincerely,
KEAIART Customer Service

Noté 5 sur 5 étoiles

Wombat

Beautiful hand made Wombat. My sister will be thrilled to receive this as a birthday gift

26 mai 2024
Noté 5 sur 5 étoiles

Awesome!

Well done and quick customer service, they resent a package that our postal mail got lost, and plushies are high quality.

1 mai 2024
Noté 5 sur 5 étoiles

Plushies are specific and incredible.

Plushies are specific and incredible.
Shipping is fast, price is fair, and, like, where else could you get an Opabinia or a Dickinsonia as a plush? And this high quality??
I've managed to get my friends to order a Tulimonstrum as well, and I'm not stopping until my bed looks like the cambrian seafloor.

25 avril 2024
Noté 5 sur 5 étoiles

Quality work, speedy delivery.

Plushies arrived incredibly fast and were exactly as promised. They were a little squished in their box, but not in a way that caused lasting damage (likely due to the fast delivery).

25 avril 2024
Noté 5 sur 5 étoiles

Wow what a cute Manul!

High quality cute and well designed Manul plush delivered quickly! Amazed by the attention to detail and quality materials used on the little guy! Highly recommended buy if you're a Pallas's cat fan!

27 mars 2024

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