I was probably a difficult client because I had no idea what I was doing. Dana - the KeldCo customer service agent - was incredibly patient and thorough, detailing (via emails) step-by-step all the p... Voir plus
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Lisez les avis des autres
The camera works well. I had initial problems as the SD card I had did not work as it works on a more advanced format. In the end I had to buy one from KeldCo which works ok but doesn’t have as much... Voir plus
Awesome delivery time. Easy to install. Great quality image. Extremely happy with the unexpected phone call to see if I was happy with the product. Great service All round. I will be buying another 2... Voir plus
Bought three of these bad boys and have been extremely happy throughout the whole purchase process and camera setup. we initially had an issue with one of the TF memory cards but after contacting Ke... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
KeldCo – Protecting Aussie Homes, the Local Way At KeldCo, we’re not some faceless overseas brand. We’re a proud Australian family business, born from a simple mission: to protect what matters most. After experiencing break-ins ourselves, we set out to create security and smart-home products that are easy to use, reliable, and built for Australian conditions. From our Solar Cam range to our DIY Security Systems, every product is designed and managed right here in Australia, backed by local support you can actually reach — phone, email, chat, or text. No ongoing fees, no confusing setups, just smart security you can trust. With KeldCo, you’re not just buying a camera or device. You’re joining thousands of Aussie families who’ve taken safety into their own hands — protecting their homes, their loved ones, and their peace of mind. Safe. Simple. Australian. That’s the KeldCo promise.
Coordonnées de contact
Australie
- keldco.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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I have 4 cameras and they are perfect…
I have 4 cameras and they are perfect for watch around our farm !
Great service and fast delivery times
Great service and fast delivery times, and the product is fantastic. Well done
Absolutely love the cameras
Absolutely love the cameras. Only downside is I thought the inside ones were changeable not a long cord.
Awesome purchasing experience
Awesome purchasing experience, communication and the solar camera was quick to setup.
Excellent camera kit and the clarity…
Excellent camera kit and the clarity needs to be seen to be believed, much better than any opposition security on the market.
Excellent product and fantastic back up.
Although the cams took a little time to…
Although the cams took a little time to get to understand and a few phone calls to the Keldco helpdesk . These three solar 3.0.cams are spot on and work very well sometimes too well . I am more then happy with my purchase of these three cams , Great Thank you again . Steve
Great product!
These guys were great. From the most basic help at the start to checking in after the order. Honestly can't fault anything. Great cameras and service. Package arrived early and just as advertised super easy to install. Great Aussie company!
Great product and great customer…
Great product and great customer service! Recommend!
Very happy
It has been up and working for two weeks now and working well. Very easy to install and use.
Brilliant product.
Simple process best product
From the moment of ordering and delivery everything was stress-free easy to understand and quick.
I had an issue with set up…
I had an issue from my end and we had to delete the set up of our cameras, it was a bit of work mainly my fault, but the outcome was perfect thanks to Dana, a real person in the Help department. Definitely recommend their products and Service.
I bought three of the Keldco Cameras.
I bought three of the Keldco Cameras.
Two of the network units and a sim based unit.
The Cameras work very well, the images are clear and the controls are easy to use on the Iphone app.
The Keldco company seem to be very serious about the quality of their products and have followed up on our satisfaction of the cameras and the ease of installation
the product is doing everything that it…
the product is doing everything that it was said to do. I am still learning how to drive the 3.0 camera but it appears to be working just fine. The follow up phone call re the installation and the supply of information from KeldCo is great.
Great service from this small business
Great service from this small business. Our goods arrived within days of placing order. Setting up the camera took no time at all. The app is very easy to navigate, and if you follow the steps via the app you will be up and running in no time.
Great Customer Service & Support
Great customer service from start to finish. Thanks to Hazel & Dana and the technical support team who all were friendly, helpful and professional. The warranty camera replacement was handled quickly and smoothly. Very happy with the service—thank you!
It's not a BS product
for a start the offer was real as there is no hidden costs and it was easy to install plus the price of protection was within my budget, as for setting it up with my phone because I'm not computer literate it took me a little longer than expected but within 15-20 minutes I had it up and running and amazed by the quality of the resolution I now have guarding the front of my house and as I live next to a lane way it won't be long before I get a camera for my back yard as well
SD card size
We rang to get information about which size SD card to buy and ordered as we were speaking to the lovely sales lady. Great service thanks so much. Easy to install cameras with great clarity and easy to install SD card.
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