If you follow the instructions to a "t" there is no problem - however they do appear to be written for expert ITers... quite straightforward and concise - perhaps a "problems" paragraph could help tho... Voir plus
L'entreprise a répondu
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If you follow the instructions to a "t" there is no problem - however they do appear to be written for expert ITers... quite straightforward and concise - perhaps a "problems" paragraph could help tho... Voir plus
L'entreprise a répondu
This way my first time using Kenro & I will definitely be using again. I am very pleased with my purchase, it arrived quickly & well packaged. The pre & post purchase questions I had were answered by... Voir plus
L'entreprise a répondu
If only all companies were as helpful as this what a happy world it would be. As someone who at times has be known to give a score of one to some products and companies it is a pleasure to do business... Voir plus
L'entreprise a répondu
I've had a great experience with Kenro Ltd. Their products are excellent quality and well-packaged. Ordering was simple, delivery fast, and the team was responsive to questions. I purchased photo fram... Voir plus
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A family-run, UK based company supplying high quality photo albums, photo frames, gifts, home decor, photography hardware and film making equipment at great prices to the general public and trade stores.
Greenbridge Road, SN3 3LH, Swindon, Royaume-Uni
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Product is OK but not that good. Needs a stronger backlight and slides tend to get stuck, which interrupts any smooth operation - very annoying. It's better than nothing, but that's as much as I can say....

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Excellent after sale service and availabilities of spare parts are amazing

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Ordered the carbon fibre Gimbal head and it’s an awesome bit of kit, lightweight and the movement is very smooth. Can’t fault the product and the delivery process, 5 stars.

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A high quality item at a great price.
It was very well packed and sent quickly - all good!

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Excellent product which was delivered to me quickly!

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A very good quality mini photo album. The perfect size to slip into a pocket. Delivery was very fast

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These guys are amazing! Could not recommend enough really. Pleased with the product and the delivery times and packaging. 6 starts from me ;)!

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High quality frames, great communication and delivery time. Everything was very well packaged - will definitely be buying direct again.

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I have not shopped with Kenro for a long time. I didn't really know they did photo accessories. i was looking for an inexpensive fluid head to take an Olympus camera so it didn't need to be too beefy. Low and behold Kenro came up with the goods at an incredibly sensible price.

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A great and versatile picture frame which made the mounting of a photograph very straight forward.

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Straight forward service, quick delivery and good product

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All good except album doesn’t close properly once photos inserted as they make it too ‘fat’ for the binding …

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Product dispatched promptly and packaged securely. Even with the Christmas/New Year holiday period, the service was excellent. Good communication also. Would highly recommend.

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Customer support outstanding! Emailed late afternoon and got a message back first thing in the morning. Good correspondence from Vicky!
Problem solved quickly.

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Ordering two picture frames was easy and straightforward.
Arrived well wrapped the following day.
Very impressed with the product and service.

Réponse de Kenro Ltd
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