Banner for Keylink

Keylink Avis 435

TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

always have a great range of quality products in stock, fast dispatch, no fuss, Staff are helpful any time you need to contact them.

L'entreprise a répondu

Noté 5 sur 5 étoiles

There are many reasons I shop with Keylink The chocolate is high quality at a very competitive price. The dispatch is usually the same day and arrives quickly in sturdy packaging. The staff team are... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Keylink always helpful staff. I always check sell buy dates before placing order. This can take time but they are always very helpful, never impatient … Know their stock and often help with codes... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Been buying from them since 2019 I believe. Usually competitive prices, even though I live in Italy the professional Belgian chocolate and many other products costs less than I would pay at home. I u... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Grossiste en confiserie
  2. Magasin d'appareils de cuisson
  3. Traiteur
  4. Chocolatier
  5. Fournisseur de produits alimentaires

À propos de Keylink

Écrit par l'entreprise

For Everyone Working With Chocolate.

Keylink are specialist suppliers for chocolatiers, bakers, chefs and anyone working with chocolate. Whether you’re a budding chocolatier, a gelato aficionado, a seasoned baker or, you just fancy making some chocolate gifts for friends and family, we can help you to get up and running in no time.


Known initially for our imported, cream filled chocolates in the 1960s, we’ve been working with chocolate for quite some time! And while we no longer sell finished chocolates, we do supply a complete range of ingredients and décor products from some of Europe’s finest manufacturers and are now the premier supplier of chocolate, ingredients, equipment and packaging to the chocolate industry. We remain as passionate as ever about supplying high quality products with a large helping of great customer service!


We also understand that not everyone has years of experience working with chocolate ingredients, so that’s why we have a jam-packed Resources section, dedicated to helping and educating anyone working with chocolate and other sweet ingredients. Alongside this, you’ll find we also have a wealth of video content on our YouTube channel to help further educate and encourage anyone interested in chocolate!


The benefits of working with Keylink don't stop there. Our delivery service also ensures speedy arrival and peace of mind, at just £8+VAT for next working day delivery under £150. Any orders over £150 include free next working day delivery!


So, that’s us, in a nutshell! Give us a call or drop us an email and we’ll be happy to help and have a natter about all things chocolate. 


Shop Now | Chocolate Couverture | Cocoa Powder | Chocolate Moulds | Fillings & Flavourings | Chocolate Packaging

Next Working Day Delivery

Order before 3pm Mon-Fri

We offer next working day delivery for orders made before 3pm Mon-Fri. Plus FREE workday delivery on orders over £150.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

435 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Wonderful Service

All members of staff are very knowledgeable, professional and friendly. Nothing is too much trouble. Lyn has been really helpful, this has been very much appreciated!

16 juin 2025
Logo de Keylink

Réponse de Keylink

Thank you so much for your lovely review, Kerry! We've passed your feedback on to Lynne and the rest of the Customer Service team.

- The Keylink Team

Noté 5 sur 5 étoiles

great service

great service and brilliant easy website.

14 juin 2025
Logo de Keylink

Réponse de Keylink

Thank you for your kind review, Abigail!

- The Keylink Team

Noté 5 sur 5 étoiles

Great service

Great service. Professional and helpful team.

13 juin 2025
Logo de Keylink

Réponse de Keylink

Thank you for your kind review, Mich! We'll be sure to pass your feedback on to the teams.

- The Keylink Team

Noté 5 sur 5 étoiles

Always reliable

Always reliable - I know I will get exactly what I order and it will be the best price they can offer, exceptionally well packed and clearly marked etc. It takes the worry out of buying premium very high price items - as chocolate is now!

13 juin 2025
Logo de Keylink

Réponse de Keylink

Thank you so much for your lovely review! We're so glad you're happy with our products and service. We'll be sure to pass your feedback on to the teams.

- The Keylink Team

Noté 5 sur 5 étoiles

Amazing company with a great range of…

Amazing company with a great range of products at fair prices. I’ve even received a follow up call from Keylink since my purchase which I feel is a very personal touch to my customer experience. I’ll definitely be using Keylink again and again. My delivery was very quick too.

12 juin 2025
Logo de Keylink

Réponse de Keylink

Thank you so much for your kind review, Cherice! We're so glad you've enjoyed our products and customer service. We'll be sure to pass your feedback on to the teams.

- The Keylink Team

Noté 5 sur 5 étoiles

Easy ordering

Easy ordering, quality product and fast and efficient delivery 👌

28 mai 2025
Logo de Keylink

Réponse de Keylink

Thank you for your lovely review, Alison! We're so glad you're happy with the products and service you receive from Keylink.

- The Keylink Team

Noté 5 sur 5 étoiles

Very reliable

I can’t speak highly enough of the service Saleeha provides as our Keylink account manager. She is always incredibly helpful, efficient, and proactive in keeping us updated with relevant products and offers. Communication is always smooth, and she’s a pleasure to deal with, both over email and on the phone. Her support makes our chocolate purchasing process easy and enjoyable. Highly recommended!

9 juin 2025
Avis spontané
Logo de Keylink

Réponse de Keylink

Thank you so much for your lovely review, Claire! I've passed your feedback on to Saleeha and her manager. We're so glad you're happy with the service you receive at Keylink!

- The Keylink Team

Noté 5 sur 5 étoiles

Great service,and reliable

Great service,and reliable. Great selection of products and excellent delivery.

29 mai 2025
Logo de Keylink

Réponse de Keylink

Thank you for lovely review, Sarah! We'll be sure to pass your feedback on to the teams.

- The Keylink Team

Noté 2 sur 5 étoiles

Now I’m impressed with customer service

Thank you that’s a much better explanation and I thank you for your help and understanding thank you

11 mai 2025
Logo de Keylink

Réponse de Keylink

Thank you for your feedback, Janice.

We understand you had a delivery whereby an item of cocoa butter arrived melted. We can see how frustrating this is for you.

At the time our customer services team advised that this will not affect your item usage, and it will perform as expected.

We hope you find the following helpful for future reference:

If your cocoa butter arrived melted, it’s usually not a problem. Cocoa butter melts at around 34–38°C, so warm delivery conditions can occasionally cause it to liquify.

Here's what you can do:-
Let it solidify: Place it somewhere cool (but not the fridge) and allow it to re-solidify slowly.

Re-temper if needed: If you're using it for tempering chocolate and want precise control, you can melt it fully and then temper it by seeding or tabling methods.

We hope that this is helpful.

- The Keylink Team

Noté 5 sur 5 étoiles

Easy to order, great products!

Easy to order, prompt delivery every time. Customer sales/services always very helpful and knowledgeable!

1 mai 2025
Logo de Keylink

Réponse de Keylink

Thank you so much for your kind review, Paul! We'll be sure to pass your comments on to the teams.

- The Keylink Team

Noté 5 sur 5 étoiles

Consistently great

A long time customer, Keylink has offered consistently great service from our first order. The friendliest staff when you call, and always happy to help. A great selection of products, and they're always reviewing their selection and updating to keep up with the current trends and market.

8 mai 2025
Logo de Keylink

Réponse de Keylink

Thank you so much for your lovely review, Zara! We're so glad you're happy with our customer service and product range. We'll be sure to pass your feedback on to the teams!

- The Keylink Team

Noté 5 sur 5 étoiles

Great products

Great products, fast delivery

15 avril 2025
Logo de Keylink

Réponse de Keylink

Thank you for your kind review!

- The Keylink Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus