Phone key tek when something broke in my door lock, locking me out. from phone call to the engineer (jose) arriving at my home within 1/2 to 3/4 of a hour and helped me in ever way possible nice guy t... Voir plus
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Lisez les avis des autres
I have used Key Tek alot and they come out on time when they say, I am struggling with the pricing though. I own a few holiday lets and I get guests locking themselves out or losing keys all the time.... Voir plus
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Locked out of house, our spare key didn't work ! Called Keytec, phone answered very promptly and efficiently. The cost involved was explained clearly, and a time scale for the engineer was given.... Voir plus
L'entreprise a répondu
Unable to unlock security door. Following phone call the engineer Paul, arrived within 1 hour, after phoning to confirm on the way. Sorted and changed lock and checked other house locks as recently mo... Voir plus
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À propos de l'entreprise
- Serrurier
- aussi dans
- Service de serrurerie d'urgence
Écrit par l'entreprise
Reliable, Professional Locksmith Services – Since 1997. When you're locked out or need an upgrade, you need a locksmith who is credible, fast, and fair on price. Keytek Locksmiths is the UK’s largest national network, delivering expert local locksmith services with a personal touch. Why Choose Keytek®? Established Expertise: Serving UK homeowners and businesses for over 25 years. Rapid Emergency Response: Our mobile locksmiths are stationed nationwide, ensuring we reach you quickly when it matters most. Full Security Solutions: From emergency lockouts and lost keys to moving-home security audits and office upgrades. Trusted Professionals: We pride ourselves on the highest levels of customer service and transparent, cost-effective pricing. Your security is our priority. Call a Keytek locksmith today
Keytek® Locksmiths... “Bringing security to your door”.
Écrit par l'entreprise
- At Keytek® we pride ourselves on being able to provide the best possible service we can to our customers, feedback is very important to us. If you would like to comment on any area of the service you have received we’d like to hear from you.
12 Months Warranty on all parts fitted!
Have an issue with a part we've fitted? We will come back to rectify it for free!
Every part we fit comes with a 12 month warranty. Give us a call if you are having an issue with a part that we've fitted and if it's still under the warranty we will come out and rectify the issue for you with no charge.
Coordonnées de contact
Unit 6 Acorn Business Park, Poole, Dorset, BH12 4NZ, Poole, Royaume-Uni
- 0800 046 7845
- enquiries@keytek.co.uk
- keytek.co.uk
Call Us Today!
4,6
Excellent
6 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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First Class Service
Cannot fault the service, contacted through Check a Trade and they responded within 5 minutes. Dan arrived within the hour and fitted a new lock on our front door. Polite and professional throughout, a really nice guy. The price was good and I would highly recommend them. Top class service.
2 mars 2026
Réponse de Keytek® Locksmiths
Thank you for taking the time to leave a review.
We are delighted to hear that you were happy with the efficient and effective service provided by our knowledgeable engineer.
Please do not hesitate to contact us should you require any locksmithing services in the future.
Kind Regards
Keytek Locksmiths
£106 for 5 mins, no work
Paid a £106 for a call out for them to tell me in less than 5 mins they couldn't fix my lock because they didn't have the parts on them. I am now going to have to pay another £106 call out fee for them to come and fix it with the parts. (and i have to pay for the parts). I'd rather pay for results, than pay by the hour for time.
27 février 2026
Réponse de Keytek® Locksmiths
Hi,
Thank you for your feedback. We’re sorry to hear you’re unhappy with your experience. Sometimes, after assessing a lock, it becomes clear that specific parts are needed that aren’t available on the initial visit. We understand this can be frustrating.
A return visit has been booked, and we appreciate your patience. If there’s anything further we can assist with in the meantime, please let us know.
Kind regards,
Keytek Locksmiths
Contacted me within 5 minutes of…
Contacted me within 5 minutes of request on Checkatrade request. Appointment was booked and door was fixed within 2 hours.
25 février 2026
Réponse de Keytek® Locksmiths
Thank you for your feedback.
We are delighted to hear that you were happy with the efficient, effective service provided by Keytek and our engineer.
Please do not hesitate to contact us should you require locksmithing services in the future.
Kind Regards
Keytek Locksmiths
Réponse de Keytek® Locksmiths
Thank you for taking the time to leave a review.
We are delighted to hear that you were happy with the professional, efficient service provided by Keytek.
Please do not hesitate to contact us again should you require any locksmithing services in the future.
Kind Regards
Keytek Locksmiths
Came when they said they would gave me…
Came when they said they would gave me a call 15 mins before appointment.
They opened the door I had needed opened, the only grumble was it was a bit expensive but they were professional and did my job so ultimately I’m happy
27 février 2026
Réponse de Keytek® Locksmiths
Thank you for your feedback! We're glad our team arrived on time, kept you updated, and completed the job professionally. We understand cost is important and appreciate your honesty. We're happy to hear you're ultimately satisfied with the service!
Kind regards,
Keytek Locksmiths
they were very friendly and came out…
they were very friendly and came out within 3 hours kept me up to date by phone
24 février 2026
Réponse de Keytek® Locksmiths
Thank you for your kind words! We're glad our team could get to you quickly, keep you updated, and provide friendly, professional service. We really appreciate your feedback!
Kind regards,
Keytek Locksmiths
The locksmith arrived absolutely on…
The locksmith arrived absolutely on time and was quick, efficient and friendly. I would certainly use Keytek again and will recommend.
23 février 2026
Réponse de Keytek® Locksmiths
Thank you for your feedback!
We are delighted to hear that you were happy with the efficient and effective service provided by Keytek and appreciate your recommendation.
Please don't hesitate to contact us should you require a locksmith in the future.
Kind Regards
Keytek Locksmiths
Great service
Great service. Got job done quickly and efficiently. Engineer was helpful and polite.
18 février 2026
Réponse de Keytek® Locksmiths
Dear Customer,
Thank you for the great review, we are pleased to hear that were happy with the service!
Kind regards,
Keytek Locksmiths
Was over charged
Was over charged. The locksmith that attended said we had consent the wrong company and we could have got the service cheaper with a direct surfed locksmith. Disappointed.
19 février 2026
Réponse de Keytek® Locksmiths
Dear Customer,
We are sorry to hear that your experience with us was not satisfactory. We are looking in to the details of what happened. Should you wish to provide any further information then please get in touch.
Kind regards,
Keytek Locksmiths
Fixed issue without replacing lock.
Gave estimate over phone which was accurate. Turned up when expected with advance notice. Didn't replace lock as not required but altered door frame mountings to fix the issue. Would recommend.
19 février 2026
Réponse de Keytek® Locksmiths
Dear Customer,
Thank you for the positive feedback, we are pleased that we could resolve the issue for you. It's great to hear that you would recommend us!
Kind regards,
Keytek Locksmiths
Excellent locksmith
Stef the locksmith did an excellent job replacing an old mortice lock on my front door. He was polite, friendly and efficient and left the place neat and tidy. I will definitely use him again and can recommend him as a reliable locksmith.
17 février 2026
Réponse de Keytek® Locksmiths
Thank you for your feedback!
We are delighted to hear that you were happy with the professional, friendly and effective service provided by our engineer.
Please do not hesitate to contact us should you require locksmithing services in the future.
Kind Regards
Keytek Locksmiths
Excellent Customer service
Great Customer service, they call back when the promise to and locksmith arrives when they say they will. The Locksmith Tony was excellent Professional and Friendly he did a great job and gave excellent advise and tips.
17 février 2026
Avis spontané
Réponse de Keytek® Locksmiths
Thank you for taking the time to leave a review.
It's wonderful to hear that you were happy with the prompt, effective service provided by our knowledgeable engineer.
Please do not hesitate to contact us again if you need locksmithing services in the future.
Kind Regards
Keytek
Impressive service !
Great service and I only had to wait about half an hour before your very nice engineer was on the doorstep ! The problems were sorted out within an hour. Extremely impressed !
13 février 2026
Réponse de Keytek® Locksmiths
Hi Joy,
Thank you so much for such a great review! We are so pleased that we could get to you so quickly and resolve the issue.
Kind regards,
Keytek Locksmiths
Réponse de Keytek® Locksmiths
Dear Customer,
Thank you for the great review!
Kind regards,
Keytek Locksmiths
Réponse de Keytek® Locksmiths
Thank you for the great review!
Réponse de Keytek® Locksmiths
Dear Customer,
Thank you for the great review!
Kind regards,
Keytek Locksmiths
Most excellent service
Most excellent service. The whole experience from phone call to finished job was a pleasure. Everything explained from start to finish. It's refreshing to business with someone who cares. Thankyou.09
9 février 2026
Réponse de Keytek® Locksmiths
Hi Andrew,
Thank you for such a great review. We are so happy to hear that you were pleased the service from start to finish!
Kind regards,
Keytek Locksmiths
The locksmith arrived at the time they…
The locksmith arrived at the time they had said. He was efficient, polite and finished the job, which was a new door lock, exactly as required.
9 février 2026
Réponse de Keytek® Locksmiths
Hi Pete,
Thank you for the great review! We love hearing positive feedback about our locksmiths.
Kind regards,
Keytek Locksmiths
Great quick service
Great quick service, very professional team on telephone and the technician who done the work, would definitely use them again
7 février 2026
Réponse de Keytek® Locksmiths
Hi Paul,
Thank you for such a great review, we are so pleased that you were happy with the service from start to finish! It's great to hear that you would use us again!
Kind regards,
Keytek Locksmiths
Great Service
A very good service from KeyTek. From the initial contact to getting the work done, it was great. The work was done on time when they said, in a timely manner and to a great standard. We are very happy with the work they did.
Friendly team and locksmith.
We used them twice and both times were fantastic, would recommend.
9 février 2026
Réponse de Keytek® Locksmiths
Dear Customer,
Thank you for taking the time to leave such a detailed and positive review! We are so glad that your second experience with us was as good as the first. We are pleased to hear that you would recommend us!
Kind regards,
Keytek Locksmiths
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