Phone key tek when something broke in my door lock, locking me out. from phone call to the engineer (jose) arriving at my home within 1/2 to 3/4 of a hour and helped me in ever way possible nice guy t... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have used Key Tek alot and they come out on time when they say, I am struggling with the pricing though. I own a few holiday lets and I get guests locking themselves out or losing keys all the time.... Voir plus
L'entreprise a répondu
Locked out of house, our spare key didn't work ! Called Keytec, phone answered very promptly and efficiently. The cost involved was explained clearly, and a time scale for the engineer was given.... Voir plus
L'entreprise a répondu
Unable to unlock security door. Following phone call the engineer Paul, arrived within 1 hour, after phoning to confirm on the way. Sorted and changed lock and checked other house locks as recently mo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Serrurier
- aussi dans
- Service de serrurerie d'urgence
Écrit par l'entreprise
Reliable, Professional Locksmith Services – Since 1997. When you're locked out or need an upgrade, you need a locksmith who is credible, fast, and fair on price. Keytek Locksmiths is the UK’s largest national network, delivering expert local locksmith services with a personal touch. Why Choose Keytek®? Established Expertise: Serving UK homeowners and businesses for over 25 years. Rapid Emergency Response: Our mobile locksmiths are stationed nationwide, ensuring we reach you quickly when it matters most. Full Security Solutions: From emergency lockouts and lost keys to moving-home security audits and office upgrades. Trusted Professionals: We pride ourselves on the highest levels of customer service and transparent, cost-effective pricing. Your security is our priority. Call a Keytek locksmith today
Keytek® Locksmiths... “Bringing security to your door”.
Écrit par l'entreprise
- At Keytek® we pride ourselves on being able to provide the best possible service we can to our customers, feedback is very important to us. If you would like to comment on any area of the service you have received we’d like to hear from you.
12 Months Warranty on all parts fitted!
Have an issue with a part we've fitted? We will come back to rectify it for free!
Every part we fit comes with a 12 month warranty. Give us a call if you are having an issue with a part that we've fitted and if it's still under the warranty we will come out and rectify the issue for you with no charge.
Coordonnées de contact
Unit 6 Acorn Business Park, Poole, Dorset, BH12 4NZ, Poole, Royaume-Uni
- 0800 046 7845
- enquiries@keytek.co.uk
- keytek.co.uk
Call Us Today!
4,6
Excellent
6 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Reliable service provided
Great communication from Keytek. Quote provided before attending quickly to replace door lock. Work completed well within the hour. (Minimum payment period).
18 mai 2026
Réponse de Keytek® Locksmiths
Good afternoon Mr Fay,
Thank you for the kind review, we're very pleased we were able to help. Don't hesitate to contact us if you need anything further.
Kind regards,
Keytek
Helpful and polite
20 mai 2026
Réponse de Keytek® Locksmiths
Thank you for the 5 stars, Jane! Please don't hesitate to contact us if you need anything in the future.
Kind regards,
Keytek
Réponse de Keytek® Locksmiths
Thank you for your review.
It's wonderful to hear that you were happy with the prompt, effective service provided by Keytek and our engineer.
Please do not hesitate to contact us again should you require any locksmithing services in the future.
Kind Regards
Keytek Locksmiths
Had a new lock fitted on a composite…
Had a new lock fitted on a composite door and no quote was given beforehand. They turned up and charged nearly £200 just to inspect the lock, then a further £224 charged for the replacement lock. The fitter was lovely but the service received from the office was very rude and unprofessional throughout. I would not recommend this company. Still no invoice given despite asking on a number of occasions.
13 mai 2026
Avis spontané
Réponse de Keytek® Locksmiths
Good afternoon Mrs Cope,
Thank you for taking the time to provide us with your feedback. We have tried to contact you a few times to discuss your concerns. If you would like to talk to us further about this, please give us a call on 0330 332 0589. We are also happy to send you your invoice via email, if you haven't received this in the post yet. Please let us know the best email to send it to.
Kind regards,
Keytek Locksmiths
Worked out ok in the end
Was very wary when I contacted this company as it had a call centre and wouldn’t give me the contact number for the locksmith who would be attending my house which wasn’t very helpful but in the end Garry who came round was brilliant friendly & efficient and the price I was quoted was a lot better than some other companies who seem to pick a figure out of the air terrible practice
12 mai 2026
Réponse de Keytek® Locksmiths
Thank you for your review.
We are delighted to hear that you were happy with the friendly, efficient and effective service provided by Keytek and our engineer.
Please do not hesitate to contact us again should you require any locksmithing services in the future.
Kind Regards
Keytek Locksmiths
Réponse de Keytek® Locksmiths
Thank you for your review.
It's wonderful to hear that you were happy with the prompt, efficient service provided by Keytek and our professional engineer.
Please do not hesitate to contact us again should you require any locksmithing services in the future.
Kind Regards
Keytek Locksmiths
Your locksmith arrived in the allotted…
Your locksmith arrived in the allotted time, carried out the work professionally, and explained what he had done, at the price quoted when I made the booking which was earlier the same day. I couldn’t have wished for anything more.
13 mai 2026
Réponse de Keytek® Locksmiths
Thank you for your review.
We are delighted to hear that you were happy with the professional, effective service provided by Keytek and our engineer.
Please do not hesitate to contact us again should you require any locksmithing services in the future.
Kind Regards
Keytek Locksmiths
On time, and professional
On time, even managed to make it an hour earlier, with advance notice.
Professional, polite and friendly locksmith.
I would recommend this company to others, and use them again if need be.
12 mai 2026
Réponse de Keytek® Locksmiths
Thank you for your review!
We are delighted to hear that you were happy with the efficient, effective service provided by Keytek and our professional locksmith.
Please do not hesitate to contact us again in the future should you require any locksmithing services again.
Kind Regards
Keytek Locksmiths
Prompt response and very efficient engineer!Problem with a patio door lock
Problem with a patio door lock, Keytek sent a man to fix the problem that very afternoon! He went to work and fixed the problem within an hour!
The engineer was very professional, knew what he was doing and was a really lovely guy! We chatted all the way through, he explained all the things he was doing to fix the problem, and it all worked! Excellent!
8 mai 2026
Réponse de Keytek® Locksmiths
Hi Ian,
We are so glad that you were happy with the service overall! We love hearing feedback about our engineers, and we will pass on your positive comments to our locksmith!
Kind regards,
Keytek Locksmiths
rapid effective service for which many…
rapid effective service for which many thanks J Jewell
6 mai 2026
Réponse de Keytek® Locksmiths
Dear Customer,
We are so glad to hear that you were happy with the service! Thanks for the great review!
Kind regards,
Keytek Locksmiths
Great service
Wow, great service, lovely chap, we didn't get his name. He was speedy and adjusted one lock instead of fitting a new one. And very reasonably priced. Very happy customers!
9 mai 2026
Avis spontané
Réponse de Keytek® Locksmiths
Hi Eleanor,
We are so glad to hear that you were happy with the service our locksmith provided! Thank you for the great review!
Kind regards,
Keytek Locksmiths
Fast & efficient locksmith
Responded quickly to check-a-trade request and able to send knowledgeable locksmith that morning to replace broken door lock, fast and efficient.
1 mai 2026
Réponse de Keytek® Locksmiths
Dear Customer,
We are so pleased to hear that you were happy with the service! Thanks for the great review!
Kind regards,
Keytek Locksmiths
I put a request on Checkatrade
I put a request on Checkatrade, needing help in next 48 hours. I got an immediate response and Stefan was with me about an hour later. Our front door would not lock. He took the mechanism out, showed me where it was broken, replaced the part. He lubricated all the similar doors in the house. Cheerful and informative.
27 avril 2026
Réponse de Keytek® Locksmiths
Thank you for your review!
It's wonderful to hear that our knowledgeable engineer was able to help with your emergency in an efficient, effective manner.
Please do not hesitate to contact us again should you require any locksmithing services in the future.
Kind Regards
Keytek Locksmiths
Prompt friendly efficient
17 avril 2026
Réponse de Keytek® Locksmiths
Thank you for your review!
We are delighted to hear that you were happy with the prompt, effective service provided by Keytek and our engineer.
Please do not hesitate to contact us again should you require any locksmithing services.
Kind Regards
Keytek Locksmiths
Great Job
Fast, efficient service. The engineer was very informative and gave great advice on keeping my lock working.
29 avril 2026
Réponse de Keytek® Locksmiths
Thanks for your review!
It's wonderful to hear that you were happy with the prompt, effective service provided by our knowledgeable engineer.
Please do not hesitate to contact us again should you require any locksmithing services in the future.
Kind Regards
Keytek Locksmiths
Keytek gave me a really fantastic and…
Keytek gave me a really fantastic and if needs be will use them again.
29 avril 2026
Réponse de Keytek® Locksmiths
Thank you for your review!
We are delighted to hear that you were happy with the prompt and effective service provided by Keytek and our engineer.
Please do not hesitate to contact us again should you require any locksmithing services in the future.
Kind Regards
Keytek Locksmiths
Fast & professional response
Fast response, thorough job & professional approach. The experienced locksmith adjusted our oak bi-fold doors & fiddly oak French doors which previous tradesmen had deemed too difficult. We are delighted that they are now fully functioning!
28 avril 2026
Réponse de Keytek® Locksmiths
Thank you for your review!
We are delighted to hear that you were happy with the efficient, effective service provided by Keytek and our knowledgeable engineer.
Please do not hesitate to contact us again should you require any locksmithing services.
Kind Regards
Keytek Locksmiths
Prompt and courteous service.
Prompt and courteous service.
Repair completed quickly and effectively.
Charging an hour’s labour for a 10 minute job is a bit cheeky but seems to be the norm.
28 avril 2026
Réponse de Keytek® Locksmiths
Thank you for your review!
It's wonderful to hear that you were happy with the prompt, effective service provided by Keytek and our knowledgeable engineer.
We appreciate your comments regarding costs. We ensure our costs are in line with industry standards but appreciate that this is no small expense.
Please do not hesitate to contact us again should you require any locksmithing services in the future.
Kind Regards
Keytek Locksmiths
Door lock
Very good service. Locksmith was very professional and explained the problem and the possible fixes. Would recommend to family and friends.
27 avril 2026
Réponse de Keytek® Locksmiths
Thank you for your review!
We are delighted to hear that you were happy with the prompt, efficient and effective service provided by Keytek and our professional engineer.
Please do not hesitate to contact us again should you require any locksmithing services in the future.
Kind Regards
Keytek Locksmiths
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.