The curtains are robust & can take alot ob abuse from wind & doesn't allow rain to seep thru. The turnaround time is approximately 3 years because the hot Alabama sun hear breaks down the fabric & eve... Voir plus
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These outdoor curtains are absolutely beautiful. They hang well and were easy to install. Someday in the distant future when they have been too sun beaten to hold up any longer, I’ll be ordering from... Voir plus
KGorge has been very responsive in customer support. The canvas we received to use in covering a breezeway is high quality material and withstood a recent diluge of rain. The only issue we have had... Voir plus
Poor quality product. When I inquired they agreed to ship replacements, but only if I remove my bad review. This is why they maintain a relatively positive online reputation when they are little more... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Kgorge is a brand professional in curtain products. And it' s origins date back to 1999 when it was established as a private enterprise specialized in the production of curtains. We devote ourselves to offering attractive value to customers: Kgorge curtains are designed by designers from Europe and USA. The original fabric processing, dyeing and production of Kgorge products are all completed systematically in our own factory, and all Kgorge products strictly comply with international standards. Meanwhile, all of our products are greatly appreciated in a variety of different markets throughout the world.
Coordonnées de contact
4,2
Bien
443 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I ordered curtains 2 weeks ago
I ordered curtains 2 weeks ago. Haven’t heard when shipping. Tried to call. No answer. Emailed. No response. Customer service is non existent.
They sure take your money fast.
18 avril 2023
Avis spontané
Réponse de KGORGE Curtains
Dear customer,
Thanks for your support and sorry for the inconvenience.
Could you pls tell us your order number？
We can't find your order and e-mail accord your this name Dee.
And we usually respond to all emails we receive.
If you do not get a reply from us, it may be that the system judges it as spam, so we will not receive your email.
Pls don't worry, we will try our best to help you.
Look forward to your reply.
Best regards,
Kara
Kgeorge is an overseas company
Kgeorge is an overseas company. Buyer beware! I ordered a custom shade sail, whoever they subbed to made the wrong size. They wouldn't take it back. Horrible customer service!
17 août 2022
Avis spontané
Réponse de KGORGE Curtains
Dear customer,
Thanks for your support and sorry for the inconvenience.
Could you pls email us your order number and item-specific questions？
We can't find your order accord your this name DJ.
We will verify it and then send you a solution. Please don't worry.
Thank you for your understanding and cooperation.
Look forward to your early reply.
Best regards,
Kara
I love these curtains all around my…
I love these curtains all around my patio. They’re very durable and look great. The eyelets makes it easy to run cable’s through to keep them from blowing in the wind.
2 mars 2023
Product is amazing
Product is amazing. 4 purchases & everyone loves them. Going to try their canopy next
4 mars 2023
TERRIBLE EXPERIENCE
I have repeatedly called and emailed you regarding missing curtain from last order and a return of Halloween orange curtains. I got 1 email back asking for pictures which I responded to but then nothing back from you. This is TERRIBLE CUSTOMER SERVICE.
4 mars 2023
Réponse de KGORGE Curtains
Dear Richard John,
Thanks for your support and sorry for the inconvenience.
We have sent you the mail about you want to return 2 sets of Halloween orange curtains and missing curtain .
But no get your any reply, maybe your system judged it as spam.
Could you check the mail and reply to us.
We'll send you a solution after verification. Please don't worry.
Thanks for your help and cooperation.
Have a nice day!
Best regards,
Kara
Love our new outdoor curtains
Love our new outdoor curtains! The color mocha is perfect to match our space! They came super fast and customer service was great getting back to me when the shipping wasn’t updated on the website! Order with confidence!
4 mars 2023
Grommet error
On a pair of my outdoor curtains that I had ordered, two grommets were not measured correctly & it throws the pleats off. Liked the curtains except for this error.
2 mars 2023
Réponse de KGORGE Curtains
Dear customer,
Thank you so much for your great support on us.
We are truly sorry for your inconvenience.
Did you get the mail we send to you about your order?
Although we did carefully check the order and the package to make sure everything was in a good condition before shipping out, we are still very sorry for the trouble that has brought to you.
Is that possible to bother you taking some pictures which can show this problem specifically and send them to us by mail?
We'll send you a solution after verification. Please don't worry.
Look forward to your reply.
Have a nice day!
Best regards,
Kara
Exactly what we wanted
We ordered some curtains from another supplier but they were so lightweight that we returned them. The KGorge ones were much heavier and appear to be very well made. The second night after they were installed we had very strong winds and we were afraid they might have been shredded but they were completely unharmed.
A bonus was that the Teal Blue color was a perfect match for our patio furniture!
Strongly recommended.
13 mars 2023
Avis spontané
Good customer service answered my…
Good customer service answered my emails in a timely matter. Curtains are very nice look good I’ll be a returning customer
16 mars 2023
Avis spontané
Excellent service and product quality…
Excellent service and product quality from KGorge. We ordered 4 non-standard sized curtains for the patio. They came in about a week and were clearly manufactured to our specifications. They look great and are of high quality. HIghly recommended!
14 mars 2023
Avis spontané
KGeorge curtians…
Shipping was quick and arrived a day earlier, great, product was exactly as described.. the valances matches perfectly and it was less expensive from the site I usually shop.. I call that a win win for me…
16 mars 2023
Avis spontané
Clear Tarp for outdoor enjoyment
I was looking for a clear tarp for our balcony to help deflect wind and elements while enjoying the outdoors. Kgorge offered the best solution. Shipping was ahead of schedule, the tarp is excellent quality and works as expected. Customer service is awesome. I will order from this company again, many beautiful items to choose from! Thank you Kgorge, Well done!
8 mars 2023
Avis spontané
The quality was better than other more…Quality Product at a Great Price
The quality was better than other more expensive brands and the quality was excellent
14 mars 2023
Avis spontané
Long wait for product
Keep in mind that these curtains come from China so if you are not in a hurry you can buy them. Also there is an international shipping charge which comes separate from the price you pay. I have not received the curtains yet but will comment after I get them. Ordered 3 March and it is now 13 march and according to tracking they have not left China yet. Good product and if you don't need it right away I would recommend it. Again keep in mind some credit cards will charge an international fee. mine was $4.59 on a $153 order. I had no idea there would be a charge until it showed up on my credit card.
2 mars 2023
Avis spontané
Réponse de KGORGE Curtains
Dear David Lewis,
Thank you so much for your support of us.
Sorry for the inconvenience.
Because international express may affect the speed of delivery of goods due to uncertain factors such as weather.
Your order has been delivered on 2023-03-18 12:52 NEWBURG, MD 20664, Your express has been delivered (Garage or Other Location at Address)
In general, it usually takes 7-12 working days, please wait patiently.
Thank you for your understanding.
Have a nice day!
Best regards,
Kara
The curtains are gorgeous
The curtains are gorgeous. Love the material and they keep the light out, too.
13 mars 2023
Avis spontané
We ordered rods and curtains for our…
We ordered rods and curtains for our pool area. Items came as described and met our expectations. There was one rod that was scratched and the company replaced it promptly. I found them easy to work with.
15 février 2023
Avis spontané
Excellent Quality and Beautiful Color!!!
Thank you for the amazing curtains and the fast delivery! I ordered the Navy Blue velvet curtains for sound and light reduction in a wellness spa. KGorge delivered above and beyond on quality! The material is luxurious and the drape of the fabric sublime. I highly recommend and would definitely buy again!
10 février 2023
Avis spontané
Customer service does a lot of work
This view gets 5 stars because while at first I was concerned about not receiving all of my Items, the men and women at customer service were quick to respond, polite, and provided me with all of the tracking numbers for my items. Now that I have all the curtains, I can attest that they are high quality! The velvet is soft and woven to block out light and sound, just as described. The shine of the fabric is very pleasant.
27 février 2023
Avis spontané
No communication whatsoever.
No communication whatsoever.
Quick to take your money...not so quick to respond.
After 3 weeks to the day of purchase and several inquiries they finally replied to my email stating the order would take longer than expected, still no delivery date mentioned but they did kindly offered a $5.00 discount on a $300 item. SMH
27 décembre 2022
Avis spontané
Réponse de KGORGE Curtains
Dear Erick Ramirez,
Sorry for your inconvenience.
The slow logistics because international express may affect the speed of delivery of goods due to uncertain factors such as weather.
But we will efforts to improve and thanks for your advice.
And we have full refunded to you before.
If you have any questions, please feel free to contact us.
Have a nice day!
Best regards,
Kara
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