Reasonable price, decent quality, Royal Mail delivery was very swift with decent tracking. Sweets very tasty!
L'entreprise a répondu
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Lisez les avis des autres
Ordered liquorice before Christmas and still not received it. However they have now come back to me and are delivering my order personally as I live quite close to their headquarters. You can't do bet... Voir plus
L'entreprise a répondu
Absolutely shocking avoid at all costs.. ordered 1kg of lyons fruit salad recieved something totally different. When emailed they were very apologetic and offered a replacement or refund. I took the r... Voir plus
Amazing sweets. Good quality, fast delivery. Would recommend to anyone looking to buy sweets and get them straight to your door. Got nothing but positive feedback and I’ll definitely be ordering again... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Killer Candy supply a huge range of sweets and candies. Our selection of British Sweets is huge, from retro favourites to TikTok trending and everything in between you’ll find it on our website. Killer Candy also stock a great range of candies from overseas, such as a great American range and treats from Japan and the Far East. Stuck for a gift? Check out Killer Candy’s amazing gift ranges, which include the famous Skull Jars.
Coordonnées de contact
3 Connaught House, Riverside Business Park, LL32 8UB, Conwy, Royaume-Uni
- info@killercandy.co.uk
- killercandy.co.uk
3,5
Moyen
91 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Great sweets and speedy delivery
Great sweets delivered within 3 hours of ordering on a FB advert.
We ordered the 1 kg Pick n Mix pouches and are very happy with the quality of them.
Will definitely order again 😀
31 mai 2025
Avis spontané
Réponse de Killer Candy
Thank you for your purchase and review. I hope you enjoy your sweets.
I would avoid this business like the…
I would avoid this business like the plague !!! Item never arrived , was told it was lost in transit which seems to happen a lot to this company judging by the reviews . Was told they would send out more but nothing arrived and now not answering my email . I shall be reporting you because I actually was very patient and said I would wait for more to be sent out . How silly was I 😡
13 mai 2025
Avis spontané
Réponse de Killer Candy
Thank you for your review.
We always respond to customer's emails; if you haven't received a reply please contact us by emailing info@killercandy.co.uk and we will be happy to help.
I am sorry that I can't help you any further here I am not sure who you are as I don't have your details to be able to find your order.
Réponse de Killer Candy
Thank you for your review and purchase. Enjoy the sweets!
Quick delivery and amazing sweeties… I…
Quick delivery and amazing sweeties… I will definitely order again
8 avril 2025
Avis spontané
Réponse de Killer Candy
Thank you for your review and purchase. I hope you enjoy the sweets.
Omg do not waste your money
Omg do not waste your money.
After over two weeks no order received,they have stopped replying to emails regarding my order,they should be reported to trading standards on the 7th they said that they had issued me a full refund,10 days later still no refund received!!
7 avril 2025
Avis spontané
Réponse de Killer Candy
I am sorry for the issue that we had with your order. I have checked and you have definitely been refunded by us. If you need any further assistance please contact us by emailing info@killercandy.co.uk.
Really good!
Not sure why they have so many bad reviews, my order was super quick, spot on, and a great price.
4 avril 2025
Avis spontané
Réponse de Killer Candy
Thank you for your review and purchase. I hope you enjoy the sweets.
Crap company
Please avoid this company like the plague, they don’t deliver what you ask, then pretend to send real ones, then lie to say they are the ones you’ve asked for, and so ask for refund and 1 week later I’m still waiting for it.. ordered the sweets in feb 2025!!!
AVOID AVOID AVOID AVOID AVOID AVOID
17 février 2025
Avis spontané
Scam company… first order ‘lost in…
Scam company… first order ‘lost in transit’ supposed to be sending more… nothing… now no reply.
24 mars 2025
Avis spontané
Réponse de Killer Candy
I am not sure who you are the review is just in the name of "Rachel". If you need any assistance with your order please email info@killercandy.co.uk and we will pleased to help.
I recieved my order within two days and…
I recieved my order within two days and the sherbet crystals are delicious!!
19 mars 2025
Avis spontané
Réponse de Killer Candy
Thank you for your purchase and review. I hope you enjoy the sweets.
DO NOT USE!
DO NOT USE!
FAKE!
I had ordered from them on 21/01/25.
It is now 13/03/25 and I have received nothing.
13 mars 2025
Avis spontané
Still waiting for response from sent emails
I have waited for an order and response from emails no response I now waiting for an order that was over 2weeks ago!
I have asked for a refund no response
I will not recommend to order as poor customer service and no refund as up to now!
12 mars 2025
Avis spontané
Réponse de Killer Candy
I am sorry for that you haven't received a response to your emails. We do respond to all emails so I am unsure why you would not have received a response from us.
If you would like any assistance please email info@killercandy.co.uk and we will be happy to help.
I have had an order for over a month…
I have had an order for over a month for multiple items and I have not recieved my items and the company refuses to respond to emails
4 février 2025
Avis spontané
Réponse de Killer Candy
Hi,
I am sorry that you have not received your order. We do respond to all emails that we receive; if you would like any assistance with your order please email info@killercandy.co.uk and we will be happy to help.
Good delivery very fast all sweets sent…
Good delivery very fast all sweets sent no issues would use again
3 mars 2025
Avis spontané
Réponse de Killer Candy
Thank you for your purchase and review, I hope you enjoy the sweets.
Never Again
Placed an order for 2 items.. they arrived. Both items wrong. Contacted them. Said they would send out the correct items. 1 week went by. Nothing. 18 emails later, they collected the wrong parcel. Still not received my original order. Was meant to be for a birthday present.
Ordered on the 13th of February. Finally Recieved today on the 6th of March.
Quality of the sweets are good. But a nightmare of a company to deal with
13 février 2025
Avis spontané
Réponse de Killer Candy
Thank you for your recent order and review.
I am sorry for the issue that we had with your order; you did receive the incorrect items due to a very rare packing error, I apologise for this.
I am sorry that it took us longer than it should to correct this for you.
I am glad that your are happy with the sweets that you received though, I hope you enjoy them.
Réponse de Killer Candy
Thank you for your review and purchase. I hope you enjoy the sweets!
My missus has been after these for ages…
My missus has been after these for ages and the Skeleton jar was a bonus it arrived fast and in good packaging
21 février 2025
Avis spontané
Réponse de Killer Candy
Thank you for your purchase and review. I hope your partner enjoys the sweets!
Not surprised they're rated 2 and a…
Not surprised they're rated 2 and a half stars. I bought some Scotch Tablet a few weeks ago and when I opened the packet it smelt like cheese when it's going off and tasted the same aswell. I contacted them and the women who replied kept being sarcastic and finally after a week she said I could have a refund if I sent it back. I already told her previous to that I suffer bad from anxiety so when I said I don't want to have to send it back she did say she'd have it collected as she didn't believe it was bad. I literally threw it away and had to take it out of my outside bin after numerous emails back and forth, I thought I'd prove her wrong but the thought of having to listen out for a delivery driver put me off sending it back. Shocking customer service and product and she said no company would send a refund without getting the product back which is a lie
9 février 2025
Avis spontané
Réponse de Killer Candy
Thank you for your purchase and review. If somebody leave us a negative review I would usually apologise if our level of service has fallen below that to be expected but on this occasion I do not think that it has.
We sent out the Scottish Tablet that you ordered (and complained about) and when you complained we tested the rest of the batch and it tasted great to us - it has a very long best before date of 12 months.
All of our sweets are sent out in high quality, airtight pouches so it could not have been spoiled during transit and you did not report that it was opened or damaged in any way.
We wanted the product to be returned to us so that we could taste it too see if there was anything wrong with it. We offered to do this at our expense; we even booked a courier and had them bring a label as you said you did not have a printer but you refused to allow us to do this.
We tried our best to work with you and assist you but your refused to allow us to do so.
I ordered sweets from this company a…
I ordered sweets from this company a month ago. Freya did reply to say package was lost and would resend. It was promised that Royal Mail would be delivering in a couple of days. Still no item.
20 février 2025
Avis spontané
Réponse de Killer Candy
Hi Sharon, thank you for leaving us a review. I have tried to contact you via Trustpilot but you have not supplied your details.
I am sorry that you have not had a good experience with us. Should you need any assistance please email info@killercandy.co.uk with your order number and we will be happy to help.
I previously wrote a bad review for…
I previously wrote a bad review for this company as the order was wrong and no replacement arrived. Although the customer service was very responsive. I have waited over a month for this to be rectified. Today I finally got my replacement that made me very happy. Thank you rectifying the problem.
Many thanks
Shelley
17 février 2025
Avis spontané
No sweets delivered despite ordering…
No sweets delivered despite ordering over a week ago , two emails no reply . Was a present for valentine's day so very disappointed , dreadful customer service
8 février 2025
Avis spontané
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